Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,040 reviews
Friendly no pressure , Clyde Eggleton great sales man. Bought a Mazda6 2008. Great condition and price. Very friendly staff. Specially Clyde Eggleton, funny , sincere, can work on price, tags, tax, all ta Bought a Mazda6 2008. Great condition and price. Very friendly staff. Specially Clyde Eggleton, funny , sincere, can work on price, tags, tax, all taken care off. No waiting in line. More
Excellent I made an appointment for 10:30 and I was waited on by Mr Diaz very quickly. The oil change and filter replacement was accomplished in a very timely I made an appointment for 10:30 and I was waited on by Mr Diaz very quickly. The oil change and filter replacement was accomplished in a very timely manner. Everynvas friendly. More
the Ideal personnel took good care of my service request. I called a day earlier for an appointment to bring my car in for some minor attention. I was detained and late in getting there but it alls as handled I called a day earlier for an appointment to bring my car in for some minor attention. I was detained and late in getting there but it alls as handled very successfully. More
Service with a smile When in to the dealership without intending to purchase a vehicle that day but left with a new 2018 (last years model) Huyandai Tucson. Robert our sa When in to the dealership without intending to purchase a vehicle that day but left with a new 2018 (last years model) Huyandai Tucson. Robert our sales person was very knowledgeable on what the various models had to offer and matched our needs to those vehicles that were in stock. It also helped that we were offered a substantial e.o.y clearance discount plus a factory incentive discount which made the price extremely attractive. Also the business associate Theresa went above and beyond to get us ideal financing. Because the car wash was closed by the time we left in the evening, They insisted that we come come back for the car wash and to go over the car media system the next day which we did. More
Best Car Buying Experience Ever! The 2019 Hyundai Santa Fe Ultimate 2.0T was bought as the primary car for my wife, Rob Ocasio, the salesman, worked very closely with my wife to ensu The 2019 Hyundai Santa Fe Ultimate 2.0T was bought as the primary car for my wife, Rob Ocasio, the salesman, worked very closely with my wife to ensure she understood the deal and the car itself. She was treated like family! The same for me, Rob answered all my questions in-depth, his knowledge of the car was impressive especially considering the 2019 version was redesigned on many levels. Dealership itself was clean and welcoming an acttually had pretty good coffee. Reference Rob Ocasio, we communicated via phone, email, and text. My wife and I agree that Rob is the best salesman we have ever encountered, just facts, thorough explanations, always a friendly and cheerful smile, and no pressure arm twisting. Rob Ocasio made the complete experience comfortable, so your mind was on the car. Therese Foster, the dealership finance expert was also the epitome of providing a world class customer experience. A great team! More
Quick and Professional Ideal Hyundai was very professional and quick with my purchasing of a new car. They listened to what I needed and didn't push anything beyond limit. Ideal Hyundai was very professional and quick with my purchasing of a new car. They listened to what I needed and didn't push anything beyond limit. More
Fast service The assistant was very polite and he explained everything in detail. The car was ready within the time range. I would come back for service again. The assistant was very polite and he explained everything in detail. The car was ready within the time range. I would come back for service again. More
Warranty work completed. Completed warranty work on a used car I purchased. The purchase was not from Ideal. Also they found a recall that was outstanding and completed that Completed warranty work on a used car I purchased. The purchase was not from Ideal. Also they found a recall that was outstanding and completed that work. More
Routine service gone wrong Came in for routine service. Was convinced to add on an additional more in depth cleaning. Turned out this service is actually not suggested for my ca Came in for routine service. Was convinced to add on an additional more in depth cleaning. Turned out this service is actually not suggested for my car. Ended up clogging a valve which needed replaced. Even after being "fixed" my car is not running well. Taking it to another more trusted dealer in hopes they will be able to fix what has been done. Overall I am frustrated and feel scammed into agreeing to the additional service which is leading to so many headaches down the road. Just re-evaluated my bill and found a charge for a service I had asked to not have due to recent oil change/tire rotation. More
Professionalism and knowledgable If you want to get someone who KNOWS the product, see Robert. He’s had every gmc truck/suv they have offered. The man has been doing this for over 2 d If you want to get someone who KNOWS the product, see Robert. He’s had every gmc truck/suv they have offered. The man has been doing this for over 2 decades and can answer all your questions. More














