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Ideal Hyundai Buick GMC

Frederick, MD

4.9
2,040 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 2,040 reviews

December 12, 2018

Pleasurable Our Salesman Ken Cooper was very personable and knowledgeable without being to pushy. It was a pleasurable experience. He went into great detail expla More

by Sue May
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Recommend Dealer
Yes
Employees Worked With
Unsure, Ken Cooper
December 11, 2018

Knowledgable Staff with a No Pressure Attitude. Had outstanding service with excellent sales staff and financial services. Rob was extremely Great to offer a No Pressure Forceful Sales approach as I More

by Billy Gregg
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Recommend Dealer
Yes
Employees Worked With
Can't remember the lady's name who is in the finance department. Outstanding Service. , Roberto (Rob) Ocasio
December 10, 2018

Excellent followup to keep us posted on status of car. John was responsive to our questions, kept us posted as we waited for a new engine. He was prompt in getting us a Rental car. More

by MaryAnnMonroe89
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Recommend Dealer
Yes
Employees Worked With
John. Service.
December 10, 2018

Service Steve was helpful, proactive and he followed through the time line and also kept me updated about the service status . He was honest and transparent More

by SANJAI20020
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Recommend Dealer
Yes
Employees Worked With
Steve
December 09, 2018

Couldn't Be Happier.. Thank you Leon for putting me into a safer vehicle but mostly for working non stop to get me a single digit finance rate that I never thought was poss More

by Gmosner1171
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Leon Johnson
December 08, 2018

Much better than previous visits. I have never been properly greeted when coming in for service. This last time was different. My check in was friendly and I even got a hand shake wh More

by MERMIL68
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Recommend Dealer
Yes
Employees Worked With
I didn't catch any names
December 06, 2018

Airbag recall and light on Recalled items replaced at no cost and airbag system restored to normal. Prompt scheduling of my car for an appointment and quality service. Mr Lube More

by EGB2009
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Recommend Dealer
Yes
Employees Worked With
Steven Lubel
December 06, 2018

Made buying easy! Not only was Eric a knowledgeable salesman, he was also extremely personable and made the buying process so easy for us. Thank You Eric for all your More

by Denise & Bryan M
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Recommend Dealer
Yes
Employees Worked With
Theresa Foster, Eric Cook
December 06, 2018

Tire replacement Hit a nasty pothole in Virginia and had to change my tire with the little toy spare - I don't like driving on that tire for any amount of time - gave More

by mjn1955
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Recommend Dealer
Yes
Employees Worked With
Dave in Service
December 04, 2018

Engine and Turbo replacement Dave was a great aervice advisor to work with. From the original diagnosis to the warranty claim submission and the final repairs, he kept me up to d More

by S.Crutchley73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
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