Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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fast and great Worked with John, as I have many times before. He was, and always has been, very nice and cooperative. He listens to me and does what I ask him to d Worked with John, as I have many times before. He was, and always has been, very nice and cooperative. He listens to me and does what I ask him to do for my car. He is probably one of your best employees ion the service department. More
oil change and inspection Got me in and out quickly with suggestions on needed future repair. Everyone was pleasant to work with. The mechanic that was doing my oil change and Got me in and out quickly with suggestions on needed future repair. Everyone was pleasant to work with. The mechanic that was doing my oil change and air bag recall repair, showed me needed repair for the near future. More
Such a breeze Great Service and Eric Cook was great! I went in for service and came out with a brand new car in my own name so that I can begin improving my credit. Great Service and Eric Cook was great! I went in for service and came out with a brand new car in my own name so that I can begin improving my credit. Eric was super helpful and I can't believe how much of an ease he made it getting into a new car. Will defiantly be back and will use Eric as my dealer for now on. More
Good Experience Had to do to the dealership when my car broke down and was having a pretty bad day so far. Everyone at the dealership was so helpful and I was able to Had to do to the dealership when my car broke down and was having a pretty bad day so far. Everyone at the dealership was so helpful and I was able to walk out with a brand new car. More
Good Service Really good costumer service when making appointment, good option and always trying yoto work it out around your schedule and reasonably prices, not a Really good costumer service when making appointment, good option and always trying yoto work it out around your schedule and reasonably prices, not a leg and arm like other places! More
Transmission service The team at the Ideal service department did a great job in diagnosing my problem and getting it fixed quickly. Service with a smile, you gotta love i The team at the Ideal service department did a great job in diagnosing my problem and getting it fixed quickly. Service with a smile, you gotta love it! More
Awesome The process was easy and we really liked our salesman Leon. He found a car that was exactly what we wanted. He was great at explaining the details of The process was easy and we really liked our salesman Leon. He found a car that was exactly what we wanted. He was great at explaining the details of the car and all the features. More
Good Experience Felt very comfortable with my treatment. Leon took his time exploring the options and the test drive went well. I am happy to be buying my first Buick Felt very comfortable with my treatment. Leon took his time exploring the options and the test drive went well. I am happy to be buying my first Buick even though my father always drove a Buick. More
efficient and fast did a fine job all that I expected I am happy. i had thought there would be a car wash and vacuum of interior which did not happen did a fine job all that I expected I am happy. i had thought there would be a car wash and vacuum of interior which did not happen More
Misleading We came in this time for a replacement of the USB port in our Sonata. We were told 3 different times that the part was covered under the warranty!! We came in this time for a replacement of the USB port in our Sonata. We were told 3 different times that the part was covered under the warranty!! Then after we left the shop with the new installed part, we received a phone call telling us the part was NOT covered under warranty! Jim told us we would need to come in and pay for the part or the cost would be taken from his paycheck. After being told 3 times it was a warranty item, we were very upset to now have to pay for it. where was the confusion?? Anyway, we didn’t want Jim to have to pay for the mistake so we came in and paid for the part. More














