Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly, helpful and prompt Ideal is always a pleasant experience with the sales and service reps being on target about what to expect, and the work done being very good Ideal is always a pleasant experience with the sales and service reps being on target about what to expect, and the work done being very good More
Dan P. was patient and Mike was genuine I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It w I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It was raining that day, and while Dan could have stayed inside while I stood in the rain to make my decision, he did not, he waited outside in the rain with me as I stared at the cars! It was an overall easy process, and I would recommend this place based on my experience. More
Customer service John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things I thought I needed was ok so he didn't charge me for checking it out. That to me is honesty. More
Best car buying experience This was the best car buying experience I have ever had. Shawn was knowledgeable and was able to answer all my questions. The entire buying process This was the best car buying experience I have ever had. Shawn was knowledgeable and was able to answer all my questions. The entire buying process was quick and without any haggling. I would highly recommend both Shawn and Ideal to other buyers. More
GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CHECKED IN AS SOON AS I ARRIVED AND WAIT WAS EASY. FYI, the names below are sales staff, not service. More
Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of the progress. More
Very good The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was goo The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was good. I was satisfied. More
Very pleasant experience. Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy compan Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy company like he’s known you for years. Personally, my preferred way to do business. Never rushed but accommodating & sensitive when necessary. Finance was also easy going & personable. I recommend Robert if you are looking for a vehicle, he will take care of you, from first chat to last handshake and after. More
My new Santa Fe I have to say I wasn't initially happy with Ideal due to a prior experience with a particular salesperson but for some reason, I found myself there ag I have to say I wasn't initially happy with Ideal due to a prior experience with a particular salesperson but for some reason, I found myself there again wanting to purchase a new Santa Fe. This time however, my salesman was Shawn Terry, a gentleman who was very nice but was in the process of learning how to sell cars. It took about 5 hours to purchase the vehicle but Shawn did his very best and was very apologetic for the length of time it took to purchase the vehicle. I did understand as everyone has to learn the ropes and, as such, he did a fine job. This is the 2nd Santa Fe I have owned and chose to purchase another as the first one was the best vehicle I have ever owned. Thank you Shawn. I hope you have the opportunity to sell many vehicles. More
Best car buying experience of my life! I have dreaded buying a new car because of past experiences where I have felt extreme pressure. The total opposite has been my experience with Dan Pai I have dreaded buying a new car because of past experiences where I have felt extreme pressure. The total opposite has been my experience with Dan Painter and Ideal Hyundai! I highly recommend this dealership and team! More














