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Ideal Hyundai Buick GMC

Frederick, MD

4.9
2,040 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 2,040 reviews

October 09, 2018

Friendly, helpful and prompt Ideal is always a pleasant experience with the sales and service reps being on target about what to expect, and the work done being very good More

by dianepoolelaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto (Rob) Ocasio
October 09, 2018

Dan P. was patient and Mike was genuine I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It w More

by ethan10_2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (General Manager)
October 09, 2018

Customer service John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things More

by LUCHT.FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ken Cooper
October 09, 2018

Best car buying experience This was the best car buying experience I have ever had. Shawn was knowledgeable and was able to answer all my questions. The entire buying process More

by Jen Alderton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Terry
October 08, 2018

GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH More

by Karol1
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
New service employee. , Clyde Eggleton
October 07, 2018

Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael
October 07, 2018

Very good The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was goo More

by denny.vaughn21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2018

Very pleasant experience. Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy compan More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto (Rob) Ocasio
October 05, 2018

My new Santa Fe I have to say I wasn't initially happy with Ideal due to a prior experience with a particular salesperson but for some reason, I found myself there ag More

by DLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Terry
October 05, 2018

Best car buying experience of my life! I have dreaded buying a new car because of past experiences where I have felt extreme pressure. The total opposite has been my experience with Dan Pai More

by jill382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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