Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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VALET SERVICE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE FOR DAMAGED HAND. ANDI WAS ON MY WAY WITHOUT WAIT TIME. More
Got exactly what i wanted!!! I had a great experience at ideal. Dan was fantastic not pushy, showed me everything I wanted to see. He was very knowledgeable about all the vehicle I had a great experience at ideal. Dan was fantastic not pushy, showed me everything I wanted to see. He was very knowledgeable about all the vehicles there and the follow-up communication was excellent. Highly recommend! More
Service Rep was awesome! Service rep was involved and totally committed to getting the job done! He provided us with a loaner car, & dealt with Hyundai to satisfy us. He commu Service rep was involved and totally committed to getting the job done! He provided us with a loaner car, & dealt with Hyundai to satisfy us. He communicated with us superbly, and added to our dealer satisfaction immensly. In all of my years dealing with auto dealerships (61) I have never seen the service and commitment that we received with Steven. Considering Steven's outstanding performance & Hyundai's professional committment, you can be sure that I will be an Ideal customer. Harry & Steffi Alexander More
Purchase new vehicle Very knowledgeable and flexible. Worked hard to make the deal a reality. Good man. He was knowledgeable of the vehicle and also my nrequests and need Very knowledgeable and flexible. Worked hard to make the deal a reality. Good man. He was knowledgeable of the vehicle and also my nrequests and needs. This was not only a business but also a personal experience. More
Fast and Courteous Was in and out. Thanks! Prices are reasonable. They even ordered a warranty part I didn't know was under warranty. Will definitely be back. Was in and out. Thanks! Prices are reasonable. They even ordered a warranty part I didn't know was under warranty. Will definitely be back. More
Quick Service! In and out much faster than expected! I brought work with me to pass the time, service visits are never fast. Barely had the time to log into my lapto In and out much faster than expected! I brought work with me to pass the time, service visits are never fast. Barely had the time to log into my laptop! More
Friendly, helpful and prompt Service Dept delivered exactly what they promised in the way of repairs and cost for same. And washed our Yukon XL before handing it back to us, too. Service Dept delivered exactly what they promised in the way of repairs and cost for same. And washed our Yukon XL before handing it back to us, too. More
this time service My experience this last time was not the best. The radio antennae was broken when the car went through their car wash. Up to this time I have had n My experience this last time was not the best. The radio antennae was broken when the car went through their car wash. Up to this time I have had nothing but excellent service. This problem was rectified by my paying for the part and Ideal paying for the labor installation. This was disappointing as this happened because of their negligence. More
run around Getting a run around on 2nd problem with engine recall had engine replaced on engine recall replacement engine started Loosing power an smoking servic Getting a run around on 2nd problem with engine recall had engine replaced on engine recall replacement engine started Loosing power an smoking service manager said you sever never had that problem ever and stated putting me through 4000 mile drive where I had to bring it back weekly to be rocorded More
Rodent damage Ideal Hyundai is the 3rd Hyundai dealership that I have tried and they were the most knowledgeable and professional of the 3. The vehicle had an unusu Ideal Hyundai is the 3rd Hyundai dealership that I have tried and they were the most knowledgeable and professional of the 3. The vehicle had an unusual issue. Rodent damage to the satellite radio cable. Took the car in on a Wednesday and they had finished the repair by Friday even though it was a lot of labor and they had to order a replacement cable. The price was very reasonable too. More














