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Ideal Hyundai Buick GMC

Frederick, MD

4.9
2,040 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 2,040 reviews

August 31, 2018

VALET SERVICE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE More

by BernardineBeall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN, MARK
August 30, 2018

Got exactly what i wanted!!! I had a great experience at ideal. Dan was fantastic not pushy, showed me everything I wanted to see. He was very knowledgeable about all the vehicle More

by stephiedunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Service Rep was awesome! Service rep was involved and totally committed to getting the job done! He provided us with a loaner car, & dealt with Hyundai to satisfy us. He commu More

by HALPRO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, SERVICE
August 30, 2018

Purchase new vehicle Very knowledgeable and flexible. Worked hard to make the deal a reality. Good man. He was knowledgeable of the vehicle and also my nrequests and need More

by jdattoli
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
August 30, 2018

Fast and Courteous Was in and out. Thanks! Prices are reasonable. They even ordered a warranty part I didn't know was under warranty. Will definitely be back. More

by mojoman1478
Recommend Dealer
Yes
Employees Worked With
Clyde Eggleton, Ken Cooper
August 30, 2018

Quick Service! In and out much faster than expected! I brought work with me to pass the time, service visits are never fast. Barely had the time to log into my lapto More

by SarahENull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Friendly, helpful and prompt Service Dept delivered exactly what they promised in the way of repairs and cost for same. And washed our Yukon XL before handing it back to us, too. More

by dianepoolelaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
August 29, 2018

this time service My experience this last time was not the best. The radio antennae was broken when the car went through their car wash. Up to this time I have had n More

by EWDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael - David O'Connell
August 29, 2018

run around Getting a run around on 2nd problem with engine recall had engine replaced on engine recall replacement engine started Loosing power an smoking servic More

by jmoore40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Cook
August 29, 2018

Rodent damage Ideal Hyundai is the 3rd Hyundai dealership that I have tried and they were the most knowledgeable and professional of the 3. The vehicle had an unusu More

by SDJohnson1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
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