Ideal Hyundai Buick GMC

Servicing my GMC The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for makin The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for making my service experience excellent. More

Service I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. More

Very pleased. I am pleased with the service I had on the last visit to Ideal Hyundai. So far, the car is riding well w/o any problems. Thank you again I am pleased with the service I had on the last visit to Ideal Hyundai. So far, the car is riding well w/o any problems. Thank you again More

Regular maintenance Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. More

Friendly and quick oil change service I was greeted when I arrived for my schedule oil change, the price was told to me no additional services were added without my acknowledgement. The I was greeted when I arrived for my schedule oil change, the price was told to me no additional services were added without my acknowledgement. The oil change service was completed in less than an hour. I paid what was initially discussed at drop off and was out the door. Recommend going back to the service department for maintenance work. More

DO NOT BUY FROM THEM! I pray that you read this review before stepping foot in this dealership!! DO NOT BUY A CAR FROM THEM!! We bought a used 2014 Sonata from them, and I pray that you read this review before stepping foot in this dealership!! DO NOT BUY A CAR FROM THEM!! We bought a used 2014 Sonata from them, and were promised they stand behind all of their vehicles and when asked why the warranty sticker changed at time of purchase Eric told us not worry we were covered for 30 days. After just 10 days our car broke down and after not returning our calls for two days and getting the runaround from Eric(Promised they would call back), my wife walked into the dealership. Finally she got a chance to meet with Mike the sales Manager that made her wait while he spit something into a bottle at his desk!! Mike made it clear that it wasn't their problem and nothing was covered. He said they might give us the parts at cost, but that was all they can do. They also told us we had to pay to have our car towed there. We also left messages for Mike who's the GM, and he never returned our calls!!! Don't be fooled by Eric who will ask about your family and tell you about his family to when over your trust! We ended up calling Fitzgerald in Gaithersburg, and they looked up our VIN and said there was a known problem with the engine, and to call Hyundai roadside because we had FREE towing to a dealership! Their service was incredible! They ended up getting the approval to replace our engine at no cost and even gave us a 2018 loaner while we waited! Ideal didn't even try to work with us! I promise you they will tell you that they are the oldest dealership in the area and they back everything they sale, but I promise you they will not! I have bought many cars over the last 35yrs and have never been treated so poorly. I can only assume the good ratings they receive are from friends and coworkers! You have been warned!! More

Friendly and reasonable Went looking for a car for my daughter. She wanted a 2014-16 Elantra to replace one that was totaled due to hail damage. Found a car that we liked at Went looking for a car for my daughter. She wanted a 2014-16 Elantra to replace one that was totaled due to hail damage. Found a car that we liked at the high end of our price range. Did not end up buying (but wish I had). We dealt with Ken Cooper, who was seemed genuinely helpful without being pushy. We will be looking for another car soon and I will definitely consider this dealership. More

Dan Painter (Star's 'Father") What an excellent experience. Fantastic guy to work with. Got a good deal, got some good eggs, and left with good intentions to go back to this dealer What an excellent experience. Fantastic guy to work with. Got a good deal, got some good eggs, and left with good intentions to go back to this dealership MANY MANY times again. Been dealing with Ideal since 1972. Could not ask for more. What more can I say? Don't hesitate to go see Dan for your next ride. He's definitely one-of-a-kind!!!!! More

Awesome All my friends and family have been insisting that I am going to have to soon give up my 2002 Cadillac and buy a new car. I researched consumer repor All my friends and family have been insisting that I am going to have to soon give up my 2002 Cadillac and buy a new car. I researched consumer reports and decided to test drive a Genesis. Eric Cook promptly replied to my internet inquiry and I drove 25 miles to meet with him. He is a gem. He explained all the bells and whistles that this beautiful vehicle is equipped with. He knew that I wasn't totally committed to purchasing a car immediately but he gave me all the same dedicated attention he would give any buyer. I am quite impressed with Mr. Cook and will recommend him to anyone I know who is in the market for an automobile. He definitely earned a five-star rating. More

Bad Attitude My wife and I drove an hour to see a used 2012 Hyundai Santa Fe SE. We were very interested in the car. In a matter of less than 10 minutes we t My wife and I drove an hour to see a used 2012 Hyundai Santa Fe SE. We were very interested in the car. In a matter of less than 10 minutes we turned around and went home. In all our years, we have never experienced such a poor attitude in a sales person. If you are looking for a dealership that really cares about your buying experience, look elsewhere. More