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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.0
235 Reviews

235 Reviews of Ideal Hyundai Buick GMC - Service Center

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November 06, 2019

Detail Asked for test drive to make sure transmission & other warranty coverage is good with 60K coming up. Rear tires were set at 27 so alert went on in am More

by RONHUGH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rogers
November 04, 2019

Excellent service; quick and accurate. I am always pleased with Hyundai's excellent service; very friendly assistence, and accurate work. I am always happy with the results. I plan on p More

by BERNARD.W.GITLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2019

Car repair Travis was awesome and provided great education in future vehicle service that no one has told me in the past and I have been driving for 48 years gre More

by ECASAGRANDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Strickland
November 04, 2019

Friendly service rep Took care of my concerns and had service completed when they said they would Ordered parts to fix the air vents also Will call me when the parts a More

by DOLCETMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Cochran
November 02, 2019

Awesome Team Tyler and team make for a great experience at Ideal Hyundai. The crew there are all courteous and professional. Tyler, in particular, is a very help More

by JIMJMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hilsop, Rose Cochran
October 31, 2019

Routine Service The car maintenance went as scheduled. The staff was very friendly and helpful. They recommended a couple of items to be done which I appreciated. More

by DWIGHt1803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Correa, Steven Lubel
October 31, 2019

Very Easy I gave five stars because i never feel like i am being taken advantage of. Justin along with everyone else are always very friendly and helpful. The s More

by EARTHAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rodgers
October 27, 2019

52K Service Bought the car new 2 years ago and used Ideal exclusively. Friendly staff, No issue with service results. Original service writer is no longer there, More

by Bill M
Recommend Dealer
Yes
Employees Worked With
Didn't get their names
October 26, 2019

EXCELLANT BUSINESS ARE MADE , BY THE PEOPLE YOU HIRE. PERFECT EXAMPLE IS YOUR SERVICE AND PARTS DEPT. MARTY THE LEADER, ROSE AND DAVE IN THE LANE FACING THE C More

by TJJTHARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTY, DAVE AND ROSE, SHEA., Rose Cochran, Dave O'Connell
October 25, 2019

oil change and inspection The Service Department always does a great job. Dave and Rose helped me with this visit. I called in a couple of hours before my scheduled appointment More

by MCOLBERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Cochran, Dave O'Connell
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