Ike Honda

To Whom It May Concern, I am submitting a formal complaint regarding my vehicle purchase and the unacceptable handling of repairs by your dealership. I purchased a vehicle from your dealership fo complaint regarding my vehicle purchase and the unacceptable handling of repairs by your dealership. I purchased a vehicle from your dealership for approximately $20,000. Within three months of ownership, the transmission failed. Your dealership initially refused to address the issue until I made a public complaint, at which point the vehicle was finally taken in for repair. My vehicle remained in your possession for over two months. When it was returned to me, it was in worse condition than when I dropped it off. Damage now present includes cigarette burn holes inside the vehicle (I do not smoke cigarettes), exposed framing underneath the vehicle, and underbody panels that were not properly reinstalled or secured. These issues were not present prior to your dealership taking possession of the car. Due to the damage caused while the vehicle was in your care, I no longer trust your dealership to perform any additional repairs. Allowing further work by the same party that caused this damage is not an acceptable solution. Sincerely, Ashleigh Sprague More

Recently bought a car from Ike Honda and worked with Nona Cobb, Charles Clark, and Jason Eigenrauch. The experience was pretty easy and straightforward—no gimmicks, everything was upfront, and they made the Cobb, Charles Clark, and Jason Eigenrauch. The experience was pretty easy and straightforward—no gimmicks, everything was upfront, and they made the process painless. I bought the vehicle remotely without even stepping into the dealership. I can honestly say it would be worth driving to buy a vehicle from this dealership. More

The people here are always professional and friendly. The quality of work has always been on point. The quality of work has always been on point. More

Employees at this IKE dealership from purchase/finance to service dept, are friendly, compassionate, 100% explanatory, they dont rush you, are understanding and they are kind. Are respectful, responsible and service dept, are friendly, compassionate, 100% explanatory, they dont rush you, are understanding and they are kind. Are respectful, responsible and reliable. I have owned and purchased Honda Accords since 1995, since 2016 have been a Honda CRV lover. Can't beat a Honda! I purchased my first Honda from IKE in 2021 CRV. I will never purchase from Paduch store ever again. Paducah Store needs to change. Met another person who said the same thing was treated poorly. Better start treating your persistent customers right because you lost us. You're bad. Shame on you. IKE HONDA is my store choice 🏆 More

Very good service and people were all very helpful. Will do business here again. Nothing but positive comments about the dealership. Will do business here again. Nothing but positive comments about the dealership. More

Great customer care and very attentive and very informative. Maintenance department was very attentive and would highly recommend the dealership informative. Maintenance department was very attentive and would highly recommend the dealership More