
Illini Nissan
Champaign, IL
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Purchasing New Car Buying a new car from this dealership is very easy. You should know the minimum market value of the car, let them know what your offer is, they take i Buying a new car from this dealership is very easy. You should know the minimum market value of the car, let them know what your offer is, they take it very easily and without any stressful negotiating game to play. More
Service Department Gary and the service tech did a great job and my truck was serviced correctly and washed. The work was completed prior to the required time schedule. Gary and the service tech did a great job and my truck was serviced correctly and washed. The work was completed prior to the required time schedule. More
Taken to the cleaners. My Maxima would not start. Had it towed to the dealer, I suspected the programming of the key, " Imobilizer ". It turned out that's is what it was. In My Maxima would not start. Had it towed to the dealer, I suspected the programming of the key, " Imobilizer ". It turned out that's is what it was. In the beginning they wanted to replace the battery, said it wouldn't hold a charge. I have NEVER had a battery problem with this car. I insisted they charge it over night and guess what, It worked. That saved me $135. They also said that the key was "stuck" in the ignition and had to use a graphite lube to free up the key. Why all of a sudden did these two things happen while it was at their shop? I had a long conversation with Gary about how I felt about dealer maintenance. Seems like sometimes they just throw parts at it until it's fixed. They tried to program the old key, didn't work. Cut and programmed a new key, didn't work. Okay, so let's try the imobilizer. After taking 2 days to get the part from Chicago they finally got it changed and it worked at the tune of over $500. Would the old key have worked after the imobilizer was changed?, maybe. Would that have saved me money?, yes it could have. Most people out there will think that's not too bad, but coming from a guy that does "most" of my own maintenance I have a hard time trusting others that are in the business of making money off of others. All in all the car is fixed. Why didn't it do this myself you may ask, I am out of state and it was my boys car. If I was there I would have bypassed the whole system for a whole lot less $$$. And another thing, Gary NEVER called me like he said he would until the car was done. I had to call to get updates every day. More
Illini Nissan Great dealership. The staff was friendly and they went through the process very carefully. They also told me about a program which allowed me to buy a Great dealership. The staff was friendly and they went through the process very carefully. They also told me about a program which allowed me to buy a new vehicle at great rates. I would not have known about this program otherwise. So, thank you for the great service! More
Service department Once again, the service department at Illini Nissan went above and beyond to help my car situation. The "Low Tire Pressure " light was on so I called Once again, the service department at Illini Nissan went above and beyond to help my car situation. The "Low Tire Pressure " light was on so I called Gary McCaskill at the service department and brought the car in. Gary greeted me with a smile and took my car in right away for what I thought was simply low air in the tires. Turns out there was a nail causing the leak! Gary had it repaired while I was waiting and I was back on the road immediately. Thanks again Gary for getting me in quickly and your exceptional service!! More
Regular service Gary is a great guy to help out all the time. I got the regular check done in an hour and were satisfied with the service. Gary is a great guy to help out all the time. I got the regular check done in an hour and were satisfied with the service. More
Car shopping After car shopping for weeks, I finally found a car that met all my requirements. Although I hate the process of buying a vehicle, the sales person, After car shopping for weeks, I finally found a car that met all my requirements. Although I hate the process of buying a vehicle, the sales person, Wes, helped to make it pretty painless. He was pleasant and helpful and made sure I understood the new techy gadgets included in my new vehicle. Chad was also helpful in securing a great interest rate for my purchase. More
Andy Eisenmenger is a top notch salesman! I was extremely hesitant walking in to Illini Nissan due to a bad experience at the Mazda dealer in town(the salesman was pushy and disrespectful) the I was extremely hesitant walking in to Illini Nissan due to a bad experience at the Mazda dealer in town(the salesman was pushy and disrespectful) then I met Andy.. Andy was extremely personable and informative. He showed me the cars I requested to see and made some very helpful suggestions. I highly recommend Illini Nissan and Andy Eisenmenger! More
Quick & Easy Had a great experience leasing a new car with Andy. He was extremely helpful. He got us to the price we wanted very quickly without the typical car s Had a great experience leasing a new car with Andy. He was extremely helpful. He got us to the price we wanted very quickly without the typical car sales drama we experienced elsewhere. We would buy another car there Ina heartbeat. More
Excellent Service My wife and I stayed in Champaign overnight while driving from Houston to Chicago. While unpacking the Nissan Altima, I noticed a Black support piece My wife and I stayed in Champaign overnight while driving from Houston to Chicago. While unpacking the Nissan Altima, I noticed a Black support piece was hanging under the car. I found Illini Nissan on-line and called them. Cody Wieber said he could look at it. I brought it in and he said it needed a bracket. He replaced the broken bracket. We thought we would be in Champaign all day waiting for the repair, but the repair was completed within 10 minutes. More