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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

October 22, 2017

Very pleasant experience Everyone was extremely friendly and just made the process easy and enjoyable. It was a very low pressure experience and Will listened t what we want More

by Larsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will McGinnis, Austin Bond
Oct 23, 2017 -

Imperial Toyota responded

We are glad to hear that you were able to work with Will and get a great vehicle! Thank you for the review!

October 18, 2017

Wonderful experience! I visited DCH of Milford with my husband this week and were immediately greeted by Jim L. with a warm and welcoming smile. He listened to what I wante More

by Nicole Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmo, James Lukatch
Oct 19, 2017 -

Imperial Toyota responded

We are glad to hear that you were able to drive away in a fantastic RAV4 at just the right payments, Nicole! Thank you for coming into the dealership and leaving us this great review.

September 30, 2017

Excellent customer service Jim worked with me to get everything I wanted in my new RAV4.He went out of his way to get me the best price! More

by Chipmunk,2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lukatch
Oct 01, 2017 -

Imperial Toyota responded

We are so happy to hear that you drove off in a fantastic RAV4! Thank you very much for the great review, and the shoutout to Jim!

September 26, 2017

seamless exchange of car Hany Arian was very good to move with and was very understanding. Made sure i got what i expected. we are very glad that deal worked fine. More

by VEERENDIRAN NACHIMUTHU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Sep 27, 2017 -

Imperial Toyota responded

We are glad that you were able to work with Hany and get a great vehicle! Thank you for your review, and for coming into the dealership!

September 24, 2017

Very helpful Jamie McDonald and Adam Veinotte were really great. Made me feel valued. I highly recommend you seek them out if you go to DCH Milford More

by Laura S Uretsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Veinotte, Jamie McDonald
Sep 25, 2017 -

Imperial Toyota responded

Thank you for recommending Jamie and Adam to other, Laura! We really appreciate your review and are happy that you had a positive experience at the dealership.

September 20, 2017

I feel like I have a new car I was considering buying a new car Jaimie was so delightful when she was finished with my service repairs and the detailing I felt like I did get a n More

by Housewright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimie Stewart
Sep 21, 2017 -

Imperial Toyota responded

We are glad to hear that your vehicle feels new! Thank you for your review about our service department and Jaimie!

September 11, 2017

Customer service I was acknowledged from when I walked in the door. Services were explained. Service coordinator friendly and very knowledgeable He was new to the lo More

by Barswe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 12, 2017 -

Imperial Toyota responded

Thank you for letting us know about your experience with Tony! We really appreciate your feedback.

Sep 17, 2017 -

Imperial Toyota responded

Thank you for your review about your service visit. We are glad to hear that you had peace of mind when your vehicle was being worked on.

September 06, 2017

No Pressure...made our dreams become a reality a very relaxing visit. extremely helpful and knowledgeable sales rep. got us the best deal and the best financing. SO glad we came here first !! More

by kditmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guglielmo Astudillo, Hany Arian
Sep 07, 2017 -

Imperial Toyota responded

The title of your review made us smile this morning! Thank you very much for sharing your feedback with us. We are so happy that you were able to find a great vehicle!

September 02, 2017

Crazy Deal This experience was very unique. End of the month push for a sale, but yet not only were they NOT pushy, they offered me a deal i could not refuse. More

by Bikewider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin J B, Hany Arian, Patrick McDonald
Sep 04, 2017 -

Imperial Toyota responded

We are so glad to hear that you were able to walk away with a great deal at a great price! Thank you for letting us know about your experience, and for the review for three of our employees! We all hope that you are enjoying your new truck.

August 30, 2017

120,000 mile service. The check-in process was very efficient. Mackensie was great to deal with, Very friendly and knowledgeable. The work required was fully explained a More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Aug 31, 2017 -

Imperial Toyota responded

We really appreciate this five-star review, Ted. Thank you for coming into the dealership and getting your vehicle serviced. Glad to hear Mackensie was so helpful!

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