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Imperial Toyota

Milford, MA

4.9
1,251 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,251 reviews

September 27, 2017

seamless exchange of car Hany Arian was very good to move with and was very understanding. Made sure i got what i expected. we are very glad that deal worked fine. More

by VEERENDIRAN NACHIMUTHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Sep 27, 2017 -

Imperial Toyota responded

We are glad that you were able to work with Hany and get a great vehicle! Thank you for your review, and for coming into the dealership!

September 24, 2017

Very helpful Jamie McDonald and Adam Veinotte were really great. Made me feel valued. I highly recommend you seek them out if you go to DCH Milford More

by Laura S Uretsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Veinotte, Jamie McDonald
Sep 25, 2017 -

Imperial Toyota responded

Thank you for recommending Jamie and Adam to other, Laura! We really appreciate your review and are happy that you had a positive experience at the dealership.

September 21, 2017

I feel like I have a new car I was considering buying a new car Jaimie was so delightful when she was finished with my service repairs and the detailing I felt like I did get a n More

by Housewright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie Stewart
Sep 21, 2017 -

Imperial Toyota responded

We are glad to hear that your vehicle feels new! Thank you for your review about our service department and Jaimie!

September 11, 2017

Customer service I was acknowledged from when I walked in the door. Services were explained. Service coordinator friendly and very knowledgeable He was new to the lo More

by Barswe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 12, 2017 -

Imperial Toyota responded

Thank you for letting us know about your experience with Tony! We really appreciate your feedback.

Sep 17, 2017 -

Imperial Toyota responded

Thank you for your review about your service visit. We are glad to hear that you had peace of mind when your vehicle was being worked on.

September 06, 2017

No Pressure...made our dreams become a reality a very relaxing visit. extremely helpful and knowledgeable sales rep. got us the best deal and the best financing. SO glad we came here first !! More

by kditmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guglielmo Astudillo, Hany Arian
Sep 07, 2017 -

Imperial Toyota responded

The title of your review made us smile this morning! Thank you very much for sharing your feedback with us. We are so happy that you were able to find a great vehicle!

September 02, 2017

Crazy Deal This experience was very unique. End of the month push for a sale, but yet not only were they NOT pushy, they offered me a deal i could not refuse. More

by Bikewider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin J B, Hany Arian, Patrick McDonald
Sep 05, 2017 -

Imperial Toyota responded

We are so glad to hear that you were able to walk away with a great deal at a great price! Thank you for letting us know about your experience, and for the review for three of our employees! We all hope that you are enjoying your new truck.

August 31, 2017

FULL VEHICLE MULTI POINT INSPECTION Excellent Services and schedules. CHRISTOPHER PECK HELPED OUT WITH IDENTIFYING THE NEEDED SERVICE ON STRUTS; ASHLEY SHANNON HELPED OUT WITH SCHEDULING More

by TAM KHUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MACKENZIE HAYES, CHRISTOPHER PECK, ASHLEY SHANNON
Aug 31, 2017 -

Imperial Toyota responded

We really appreciate this review with three of our wonderful employees! Glad to hear that they were all great during your vehicle inspections.

August 30, 2017

120,000 mile service. The check-in process was very efficient. Mackensie was great to deal with, Very friendly and knowledgeable. The work required was fully explained a More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Aug 31, 2017 -

Imperial Toyota responded

We really appreciate this five-star review, Ted. Thank you for coming into the dealership and getting your vehicle serviced. Glad to hear Mackensie was so helpful!

August 28, 2017

40 mile check-up and oil change. Jamie greeted us and explained everything that needed to be done. When it was determined that we needed struts, and they had to be picked up the thei More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie Stewart
Aug 29, 2017 -

Imperial Toyota responded

Beth, thank you for your review. Glad to hear that Jamie was able to help and you were able to use a loaner car while the repairs were being made.

August 27, 2017

Excellent service and work Jaime & crew helped us out with our daughters car. It had unknown problems with strange sounds. The problem was solved along with other issues we were More

by Agent Pin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie - in Service
Aug 28, 2017 -

Imperial Toyota responded

Your daughter's car is good to go! Thank you for this review and we are happy that we were able to fix everything for you.

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