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Imperial Toyota

Milford, MA

4.9
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,250 reviews

August 24, 2017

Buying/Leasing another car As always, I was greeted at the door and found my salesperson (HANY) who greeted me and we began dicussing my needs and thoughts. Throughout the en More

by Francis Parisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 25, 2017 -

Imperial Toyota responded

Francis, thank you very much for sharing your experience while at the dealership. We are glad to hear that Hany was able to help you with your new truck! It really is a beauty and we hope that you enjoy it.

August 23, 2017

new lease Chris was very helpful and friendly. Great to work with. Was honest which is hard to find and helped us to stay close to where we needed to be for pr More

by Soccertech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris ladd
Aug 23, 2017 -

Imperial Toyota responded

Thank you for letting us know about your experience. We are glad that our team could assist you in your vehicle purchase. Glad to hear that everything went well while you were here!

August 23, 2017

Great Experience Made the purchase very easy via the internet. The deal was very competitive and all I had to do was show up and finalize the paperwork. Very easy an More

by MyNewCar44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 24, 2017 -

Imperial Toyota responded

Glad that our team was able to make your purchase easy and stress-free! We all hope that you are enjoying your vehicle.

August 21, 2017

The service was excellent The service was very timely and efficient, the service advisory, Ashley Shannon, was exceptional and waiting area was clean and comfortable. The car More

by Sam987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Aug 22, 2017 -

Imperial Toyota responded

Thank you for your review on our service department. We are happy to hear that Ashley did a great job and that you enjoyed the waiting area!

August 21, 2017

It was great! They got my car done very quickly and were very professional and friendly. I would definitely come back to this service center. I have always had a po More

by Kyle6334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 22, 2017 -

Imperial Toyota responded

Thank you for your review, Kyle. Hope that we will be seeing you in the future!

August 20, 2017

Ashley at DCH Toyota is Wonderful! I purchased my vehicle at DCH Toyota five years ago and have brought it there for service since. I have had Ashley as Service Advisor the past two vi More

by Mary Ellen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Aug 21, 2017 -

Imperial Toyota responded

We are so glad to hear from you, Mary Ellen! Thank you for taking the time to let us know about your experience with Ashley. We are thrilled that you gave her a shout-out! Thank you!

August 18, 2017

AWSOME It was nice experience of buying car with them. Friendly and intelligent staff. Easy process with documentation. Will highly prefer to buy a car from More

by JONISH K PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 21, 2017 -

Imperial Toyota responded

Glad to hear of your experience with us, Jonish! We all hope that you are enjoying your vehicle.

August 17, 2017

Safety Recall and Routine Service Courteous and efficient service to take care of two safety recalls plus 30,000 mile service including an oil change and tire rotation. No issues. More

by First Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Peck
Aug 21, 2017 -

Imperial Toyota responded

Thank you for your review. Glad to hear that there were no issues. See you next time :)

August 16, 2017

Good listeners and worked with me for what I could handle im Hany really did everything t o make the process go smoothly. He was so helpful in explaining the new features of the car. Very helpful! More

by cahall814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 17, 2017 -

Imperial Toyota responded

Thank you for your feedback about your sales experience with Hany! He is a great asset to our team and we are happy that he was able to help you out with your vehicle purchase.

August 14, 2017

Service review The service was quick and well done. Everything was well explained. The service waiting area was comfortable. I don't think a review should have a wor More

by Amb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shtutin
Aug 15, 2017 -

Imperial Toyota responded

Thank you for letting us know about your experience. Glad to hear that you enjoyed the waiting room.

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