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Imperial Toyota
Milford, MA
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,234 reviews
July 27, 2017
Awesome! Jim was very helpful, he went above and beyond, he is a great sales person I would definitely recommend him, and the dealership awesome job Jim! Jim was very helpful, he went above and beyond, he is a great sales person I would definitely recommend him, and the dealership awesome job Jim! More
by G
Employees Worked With
James Lukatch
July 24, 2017
Great Service Rep Ashley was very accommodating and knowledgeable of our service needs. She kept us up to date on our service and included a video of service that would Ashley was very accommodating and knowledgeable of our service needs. She kept us up to date on our service and included a video of service that would need to be completed in the near future. More
by Troy Varner
Employees Worked With
Ashley Shannon
July 20, 2017
Great service experience Appointment for 5000 mile maintenance was on time and completed exactly when promised. Will definitely come to DCH Toyota in Milford again the next ti Appointment for 5000 mile maintenance was on time and completed exactly when promised. Will definitely come to DCH Toyota in Milford again the next time my truck requires service More
by Mccabedoug
Employees Worked With
Uldine "Dee" Tse
July 19, 2017
Haney is awesome!!! Buying/leasing a car can be extremely stressful but Haney takes all the stress out of it. Great guy, awesome to deal with. If you are in the market fo Buying/leasing a car can be extremely stressful but Haney takes all the stress out of it. Great guy, awesome to deal with. If you are in the market for a new car or truck stop by Toyota of Milford and ask for Haney!!!! More
by Jdf21
Employees Worked With
Hany Arian
July 18, 2017
regular maintenance Took care of me right away, let me watch what I wanted on TV. Didn't take as long as usual. don't see the need for the video narrator spoke way to f Took care of me right away, let me watch what I wanted on TV. Didn't take as long as usual. don't see the need for the video narrator spoke way to fast didn't show them working on my car just showed it up on the lift. More
by bea
Employees Worked With
not sure
July 18, 2017
Easy, quick, courteous. Everything about this visit was pleasant. The facilities are well maintained. It is comfortable to wait. The person I dealt with was cheerful and h Everything about this visit was pleasant. The facilities are well maintained. It is comfortable to wait. The person I dealt with was cheerful and helpful. The service was quick and within the time estimated. More
by Marjorie Roemer
Employees Worked With
Jaimie Stewart
July 18, 2017
Professional, Informative, Courteous We just purchased our second Toyota sienna From Hany at DCH. It was an easy and effortless transaction, after a comprehensive discussion about the ne We just purchased our second Toyota sienna From Hany at DCH. It was an easy and effortless transaction, after a comprehensive discussion about the new model and its features. More
by Kate
Employees Worked With
Hany Arian
July 17, 2017
No games, easy purchase I received an Internet quote from Will Rubinstein and after contacting him came in to the dealership. At the dealership I was assisted by Hany Arian. I received an Internet quote from Will Rubinstein and after contacting him came in to the dealership. At the dealership I was assisted by Hany Arian. No pressure sales tactics, everything was exactly as we had discussed via email and phone. Hany explained the vehicle features and got us all setup. I was done with the process more quickly and easily than I had ever been before. More
by Scott S
Employees Worked With
Hany Arian
July 13, 2017
Jamie was great Jamie was wonderful! He helped me find the perfect car, at an unbeatable price. He was respectful and polite all the while, treating me as an adult. Jamie was wonderful! He helped me find the perfect car, at an unbeatable price. He was respectful and polite all the while, treating me as an adult. More
by Meredith J Collins
Employees Worked With
Jamie Mcdonald, Adam Veinotte
July 08, 2017
2017 Tacoma! I purchased my 2017 Tacoma from Hany and he made the whole process quick and easy. I told him exactly what I wanted and he delivered! He was very know I purchased my 2017 Tacoma from Hany and he made the whole process quick and easy. I told him exactly what I wanted and he delivered! He was very knowledgeable about the in's and out's of the truck all the way down to explaining the new engine Toyota had put in the trucks for better fuel economy. I would highly recommend Hany if in the market for a Toyota. He is there for you! More
by shawn
Employees Worked With
Hany Arian
