Imperial Toyota

My Leasing Experience I leased a new vehicle from DCH Milford Toyota and was very pleased with the sales procedure and the value of my trade-in vehicle. I leased a new vehicle from DCH Milford Toyota and was very pleased with the sales procedure and the value of my trade-in vehicle. More

Warranty - 20,000 mile check. The young man who greeted me was truly outstanding and charismatic. Quinn possesses a terrific personality and has a wonderful outlook on life. I hop The young man who greeted me was truly outstanding and charismatic. Quinn possesses a terrific personality and has a wonderful outlook on life. I hope I see him again. He made my day. More

Purchased new vehicle Easy to work with. Very friendly. Got the color vehicle I wanted. Vehicle runs on four wheels like it's supposed to. Very happy to have made it to Easy to work with. Very friendly. Got the color vehicle I wanted. Vehicle runs on four wheels like it's supposed to. Very happy to have made it to 25 words....Amen! More

We love Rich H I left a message to tell Rich I was stopping by and he had three cars ready for me to drive, all in my price range. He made sure I got just what I ne I left a message to tell Rich I was stopping by and he had three cars ready for me to drive, all in my price range. He made sure I got just what I needed. The car before this, he even delivered right to my house because it was prom day and my daughter and her friends were getting ready. More

Very helpful I was nervous about going to a car dealership with not so great credit. My salesman Jim L. was wonderful with me and made me feel very comfortable wi I was nervous about going to a car dealership with not so great credit. My salesman Jim L. was wonderful with me and made me feel very comfortable with my purchase and helped me find the correct vehicle within my price range. Will purchase from them again and refer my friends. More

Not the same since DCH bought Milford Toyota from Ira The service is terrible once out of warranty. Bogus diagnosis like $1600 lower control arms for my Tacoma that was later disproven by 2 different inde The service is terrible once out of warranty. Bogus diagnosis like $1600 lower control arms for my Tacoma that was later disproven by 2 different independent mechanics. Either they just outright lie to sell services, or their mechanics are hacks that don't have a clue on what they're doing. Either way, be prepared to pay. Always get a second opinion on DCH repair diagnosis. More

DCH Toyota of Milford has great service and staff. I usually do not go on and on about car dealerships, but the staff at DCH Toyota of Milford made my service experience worthwhile; and the improvement I usually do not go on and on about car dealerships, but the staff at DCH Toyota of Milford made my service experience worthwhile; and the improvements I saw at this dealership was quite impressive. First, when you walk in, the dealership is immaculate and the music of choice is classic R&B/Motown which is always a smart selection for any business. Secondly, if you have to wait longer than expected for your vehicle, the sales rep. will give you a Starbucks gift card. Thirdly, the dealership has knowledgeable and friendly staff members. Fourthly, I dealt with the General Manager, Tandon Noplos who is new to the dealership. His professional demeanor and great sense of humor made my visit very comfortable. Tandon brings a great sense of pride and knowledge to DCH Toyota which makes me want to do future business with them. After your vehicle is inspected, the service manager gives you a detailed, color-coded document that outlines the repairs needed in a most simplified manner. If you are not a mechanic, their method is priceless because they itemize each repair needed from the most important to non-urgent. Lastly, when picking up your vehicle, they wash and vacuum your car, and send you off with a beverage and a freshly made piece of blueberry or banana bread. More

Service Advisor I called twice and no one in service department returned my call. So I made my appointment on the internet (checking off the block that said return m I called twice and no one in service department returned my call. So I made my appointment on the internet (checking off the block that said return my call) TWICE and no one returned a call or email other than the appointment confirmation. Darren Young made my trip more enjoyable handling everything when did come in for the appointment and that is the only good impact More

Great atmosphere and service Hany was a great help.He was easy to talk to and helped me decide on the right vehicle for me!I was relatively an easy process. Hany was a great help.He was easy to talk to and helped me decide on the right vehicle for me!I was relatively an easy process. More

First-time customer On my first visit to DCH I met Pat McDonald. Pat showed me what ultimately turned out to be my final choice for a vehicle. Pat was friendly, polite, On my first visit to DCH I met Pat McDonald. Pat showed me what ultimately turned out to be my final choice for a vehicle. Pat was friendly, polite, knowledgeable about the vehicle he was showing me, and not in the least bit pushy! He answered all my questions and I left feeling as though I had I gotten all of the information that I had come for. After looking at similar trucks at other dealerships I returned for a test drive. This time I met Hany Arian who was also very friendly and knowledgeable. Hany let me drive both the standard and automatic models, and helped me make my final decision. Over the next few days Hany worked hard, without being pushy, to win my business. We struck a deal that I was happy with, and I drove home an awesome truck that night! I am looking forward to finding out if the ongoing service will be as satisfying an experience as the purchase process was. More