Imperial Toyota

Toyota's Hidden Gem What an awesome dealership to buy a vehicle. You would be making a mistake if you didn't stop by this dealership to buy a new or used Toyota. Between What an awesome dealership to buy a vehicle. You would be making a mistake if you didn't stop by this dealership to buy a new or used Toyota. Between my wife and I the Toyota Tundra we recently purchased will be our 7th Toyota in 32 years. I can safely say that this purchase was one of the most pleasant. Our sales consultant Hany Arian was an absolute gentlemen and very knowledgeable about the vehicle , Heather Dumas worked very had for us to get the numbers to work. And finally Austin Bond who went above and beyond to finalize the transaction . Thank you DCH Toyota of Milford. More

Absurdly overpriced service I had a 100,000 mile checkup/service done here a few months ago. During the service, I received a call from the tech stating that my two front bearing I had a 100,000 mile checkup/service done here a few months ago. During the service, I received a call from the tech stating that my two front bearings needed to be replaced, with the right side being in worse condition. I asked the tech to change the right side for now, and I will take care of the left side later. DCH Toyota of Milford charged me a total of $1,140.44 to change the right side. Thinking this was high, I decided to take my 2008 Toyota 4Runner to Ron's tire in Framingham to get the left side taken care of when I started to notice it getting louder. Ron's charged me a total of $476.70 for the left side. We all know dealerships charge more for their service, but this is too much of a difference to be rationally explained. I will not be returning to DCH Toyota of Milford, that is for sure. Update: I was contacted after posting this review by Jay at the dealership, and he was very professional in taking care of me and correcting the problem. I appreciate the follow up! More

sales consultant very knowledgeable The Sales person new the answers to our question along with being very customer friendly. We were not pressured at all and received the info that we c The Sales person new the answers to our question along with being very customer friendly. We were not pressured at all and received the info that we came to the dealership for. More

friendly and good follow through Service personnel were friendly and worked with the Toyota company to resolve my problem - we were waiting for a part to repair an airbag issue and th Service personnel were friendly and worked with the Toyota company to resolve my problem - we were waiting for a part to repair an airbag issue and the dealership came through for us. More

Wonderful Service! I came in one night, close to closing to see what my options were for trading in my car. After testing driving a 2014 rav4 and speaking with Farshid K I came in one night, close to closing to see what my options were for trading in my car. After testing driving a 2014 rav4 and speaking with Farshid Khajehzadeh I wasn't able to make the numbers work but Farshid continued to follow up with his team to get me the best deal possible on my trade in. He worked with me over the next week to get me into a 2013 rav4LE and I love it ! I can't say enough how great the sales service, financial department and service center has been through this ! More

They made the car buying process easy Hany Arian was my person of contact and he was very mild mannered and relaxed. I didn't feel pressured. We were able to have an informed and educate Hany Arian was my person of contact and he was very mild mannered and relaxed. I didn't feel pressured. We were able to have an informed and educated conversation that led to us being able to make a deal. I'm very happy with my new Toyota Highlander and the car purchasing experience. More

"Definitely delivered customer happiness." Knowledgeable and friendly staff. My salesperson was Ryan MacLean. He helped me find the exact 2016 Tacoma pickup that i was looking for. Ryan always Knowledgeable and friendly staff. My salesperson was Ryan MacLean. He helped me find the exact 2016 Tacoma pickup that i was looking for. Ryan always got answers for any questions that I had. He returned all of my phone calls, even from home on his day off. Great people to do business with, highly recommend. Bruce S. More

Best Dealership! The magic this place has worked for me is unbelievable! They are so easy to work with and always come back with a better deal than I ask for! I will n The magic this place has worked for me is unbelievable! They are so easy to work with and always come back with a better deal than I ask for! I will never buy a car anywhere else again! More

An excellent car buyint experience. A special thank you to Farshid for making our car shopping experience easy. He walked us through all the cars functions before we drove out. A special thank you to Farshid for making our car shopping experience easy. He walked us through all the cars functions before we drove out. More

great car buying experience. From the time we entered the dealership, to the time we picked up our vehicle, the service was excellent. Our dealer was Ryan MacLean, he was very str From the time we entered the dealership, to the time we picked up our vehicle, the service was excellent. Our dealer was Ryan MacLean, he was very straight forward and helpful. More