Imperial Toyota

Happy to return in the future Purchasing was very easy.. No gimmicks, no attempts to sell me anything I did not want. Ryan was upfront, honest and a pleasure to interact with. Purchasing was very easy.. No gimmicks, no attempts to sell me anything I did not want. Ryan was upfront, honest and a pleasure to interact with. More

My New Prius C wonderful experience at DCH in Milford! Customer service I received from Ryan MacLean was the best I've have ever had at any car dealership. wonderful experience at DCH in Milford! Customer service I received from Ryan MacLean was the best I've have ever had at any car dealership. More

Very Helpful Associates Ryan MacLean was extremely helpful in my purchase of a 2003 Toyota Highlander. He was very informative and provided us answers to all of our question Ryan MacLean was extremely helpful in my purchase of a 2003 Toyota Highlander. He was very informative and provided us answers to all of our questions. I appreciated everything he did for my family. The whole process of buying the vehicle was very smooth with no hassle. You don't run into good service often these days and he provided it! More

would buy there again We walked in to just browse as our other vehicle was being serviced and the next day went in to purchase. Sales rep Ryan MacLean was excellent. Very We walked in to just browse as our other vehicle was being serviced and the next day went in to purchase. Sales rep Ryan MacLean was excellent. Very knowledgeable about the different vehicles that we test drove. Also listened to what we were looking for and very little pressure. Jeff Paquette was also very helpful getting us into the vehicle that we wanted for a price we were comfortable with and could afford. This is the first time in a long time that I have walked away after signing the paperwork feeling really confident and excited. More

Toyota's Hidden Gem What an awesome dealership to buy a vehicle. You would be making a mistake if you didn't stop by this dealership to buy a new or used Toyota. Between What an awesome dealership to buy a vehicle. You would be making a mistake if you didn't stop by this dealership to buy a new or used Toyota. Between my wife and I the Toyota Tundra we recently purchased will be our 7th Toyota in 32 years. I can safely say that this purchase was one of the most pleasant. Our sales consultant Hany Arian was an absolute gentlemen and very knowledgeable about the vehicle , Heather Dumas worked very had for us to get the numbers to work. And finally Austin Bond who went above and beyond to finalize the transaction . Thank you DCH Toyota of Milford. More

Absurdly overpriced service I had a 100,000 mile checkup/service done here a few months ago. During the service, I received a call from the tech stating that my two front bearing I had a 100,000 mile checkup/service done here a few months ago. During the service, I received a call from the tech stating that my two front bearings needed to be replaced, with the right side being in worse condition. I asked the tech to change the right side for now, and I will take care of the left side later. DCH Toyota of Milford charged me a total of $1,140.44 to change the right side. Thinking this was high, I decided to take my 2008 Toyota 4Runner to Ron's tire in Framingham to get the left side taken care of when I started to notice it getting louder. Ron's charged me a total of $476.70 for the left side. We all know dealerships charge more for their service, but this is too much of a difference to be rationally explained. I will not be returning to DCH Toyota of Milford, that is for sure. Update: I was contacted after posting this review by Jay at the dealership, and he was very professional in taking care of me and correcting the problem. I appreciate the follow up! More

sales consultant very knowledgeable The Sales person new the answers to our question along with being very customer friendly. We were not pressured at all and received the info that we c The Sales person new the answers to our question along with being very customer friendly. We were not pressured at all and received the info that we came to the dealership for. More

friendly and good follow through Service personnel were friendly and worked with the Toyota company to resolve my problem - we were waiting for a part to repair an airbag issue and th Service personnel were friendly and worked with the Toyota company to resolve my problem - we were waiting for a part to repair an airbag issue and the dealership came through for us. More

Wonderful Service! I came in one night, close to closing to see what my options were for trading in my car. After testing driving a 2014 rav4 and speaking with Farshid K I came in one night, close to closing to see what my options were for trading in my car. After testing driving a 2014 rav4 and speaking with Farshid Khajehzadeh I wasn't able to make the numbers work but Farshid continued to follow up with his team to get me the best deal possible on my trade in. He worked with me over the next week to get me into a 2013 rav4LE and I love it ! I can't say enough how great the sales service, financial department and service center has been through this ! More

They made the car buying process easy Hany Arian was my person of contact and he was very mild mannered and relaxed. I didn't feel pressured. We were able to have an informed and educate Hany Arian was my person of contact and he was very mild mannered and relaxed. I didn't feel pressured. We were able to have an informed and educated conversation that led to us being able to make a deal. I'm very happy with my new Toyota Highlander and the car purchasing experience. More