Imperial Toyota

Good Experience! Quick service! After unexpectedly stopping in to the dealership on a late Saturday afternoon, we were in our new used 4Runner by Monday night! We're glad to have had After unexpectedly stopping in to the dealership on a late Saturday afternoon, we were in our new used 4Runner by Monday night! We're glad to have had Hany handle our purchase. He was educated, and patient with us during our spur of the moment decision. The experience was a good one! Thanks Hany, and Finance Team...we love our car! More

Experience Was Good We leased a 2016 Toyota Camry LE and Ron Lavigne took care of us. Ron did a very good job of explaining everything and when we went back to pick up t We leased a 2016 Toyota Camry LE and Ron Lavigne took care of us. Ron did a very good job of explaining everything and when we went back to pick up the car it was ready in a relatively short time. More

Car Purchase Customer service all around was extremely friendly and helpful. Only issue was the title was not in prior to our sale. Had we known it would take 3 Customer service all around was extremely friendly and helpful. Only issue was the title was not in prior to our sale. Had we known it would take 3 weeks we would have expected them to offer a rental or something, but they did not offer or elude the length of time. Standard time for a title is 3 weeks, they should have told us that up front. More

EXCELLENT and caring service from Orville McKenzie! My husband is disabled and I was on my own to find wheels fast. I am in my "twilight" years and anxious. Orville put me at ease and walked me throu My husband is disabled and I was on my own to find wheels fast. I am in my "twilight" years and anxious. Orville put me at ease and walked me through the process. I found a used vehicle that I could afford. He was so patient! He took care of everything and we love our Toyota RAV4. I also would like to commend the lady in Financing who handled by loan. After driving a PT Cruiser for 14 years , I feel safer. Thank you, DCH and Orville More

Pleasant and painless Whenever we need a new car it's usually a dreaded experience, not this time. Ron, our salesman met us on the lot, in the rain, and happily showed us t Whenever we need a new car it's usually a dreaded experience, not this time. Ron, our salesman met us on the lot, in the rain, and happily showed us the models we were looking for. He brought us in...quoted the price from the Internet, and that's the price we got. A pleasant experience all around. More

Smooth transaction Overall experience was great , they did what they said they would, honest and straight forward. I would recommend anyone to buying a car at DCH Overall experience was great , they did what they said they would, honest and straight forward. I would recommend anyone to buying a car at DCH More

Great to deal with Hany was great to deal with and he made purchasing my new tundra an awesome, easy and stress free experience. Would definitely recommend Hany and this Hany was great to deal with and he made purchasing my new tundra an awesome, easy and stress free experience. Would definitely recommend Hany and this dealership to anyone. More

Great service All of my questions were answered and Hany made getting a new lease an enjoyable and relaxing experience. I would recommend DCH to friends and family All of my questions were answered and Hany made getting a new lease an enjoyable and relaxing experience. I would recommend DCH to friends and family More

Very unorganized dealership. Glenn the sales person was excellent and I would recommend him highly. However, the Sales Manager, Matt, is not very good at dealing with people. Espe Glenn the sales person was excellent and I would recommend him highly. However, the Sales Manager, Matt, is not very good at dealing with people. Especially with someone who knows about the business. When confronted with questions his only response was "This must not be the car for you" instead of conversing. He wanted us to leave. Also, they sold us a car they didn't have a title for but didn't tell us until after our second trip back. How do you, as a Sales Manager, not know you don't have a title for a car you are selling???? After spending 6 hours waiting at the dealership for the finance manager, the situation was handled inappropriately. Also, instead of being there at 4:30 in the afternoon on Thursday, when we went to pick up the car, Matt had left already. I guess he didn't want to see if an unhappy customer had their issues resolved. He apparently doesn't care about people being satisfied. As a District Manager, if one of my Sales Manager's was this incompetent, his position would be reviewed. I am sorry to say that although the salesperson was great, I will never recommend this dealership to anyone, I will do the opposite!!!!!!!!!! More

Exceptional experience. I/We felt like we had known Jim Luci It was a great experience I/We felt like we had known Jim Lukach forever. He made us feel that way. The whole dealership. Also the financial manager. It was a great experience I/We felt like we had known Jim Lukach forever. He made us feel that way. The whole dealership. Also the financial manager. I believe his name was Austin? Everything was great and we're telling everyone we see. Thank you Dan and Peggy Greenwood More