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Imperial Toyota
Milford, MA
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,250 reviews
September 30, 2021
Kevin Silva was great to work with! Very service oriented, professional, joyful and even fun! He is willing to work hard and do what it takes to please us, the customers! Thank you, Kevin! oriented, professional, joyful and even fun! He is willing to work hard and do what it takes to please us, the customers! Thank you, Kevin! More
by Denise
Employees Worked With
September 26, 2021
Great and friendly service! Bought two car from them already. Who knows, maybe a third in the future! already. Who knows, maybe a third in the future! More
by Guchygoo
Employees Worked With
September 24, 2021
This was by far the fastest and easiest automobile purchase I've ever made. Fawad (our sales rep) and Desiree (finance wizard) made the whole experience happen with precision, and did all this on purchase I've ever made. Fawad (our sales rep) and Desiree (finance wizard) made the whole experience happen with precision, and did all this on a Saturday afternoon. We cleaned out our old car and drove the new car home the same day! More
by dcj65
September 21, 2021
I bought a from Imperial Toyota last fall and have been going to the dealership for service. Ivan was very efficient and had me out of there within an hour. going to the dealership for service. Ivan was very efficient and had me out of there within an hour. More
by jmasse
Employees Worked With
Ivan Cardoso
September 21, 2021
We bought a used 2018 Toyota Highlander in the Spring. They worked with me to give me a great price on the car I was trading in. We were very happy with the customer service and even happier with the car They worked with me to give me a great price on the car I was trading in. We were very happy with the customer service and even happier with the car we chose. Highly recommend! More
by Jdecker1286
Employees Worked With
Moe Alkabouni
September 18, 2021
The service department is best in class and Jen was amazing. Prompt professional service and the atmosphere at this dealership is first class. Highly recommend Imperial Toyota of Milford for all of you amazing. Prompt professional service and the atmosphere at this dealership is first class. Highly recommend Imperial Toyota of Milford for all of your automobile needs. More
by Trapperlee
Employees Worked With
Service advisor Jen was awesome.
September 18, 2021
I just bought a 2019 Tacoma from Imperial Toyota. Dealerships to me have always been the great unknown, so I never know what to expect. That said, I had an excellent experience with my sales rep Kev Dealerships to me have always been the great unknown, so I never know what to expect. That said, I had an excellent experience with my sales rep Kevin Silva, who did a great job at listening to what I was looking for and answering my endless line of questions. I truly appreciated the level of service and can communication. Thanks. More
by MS
Employees Worked With
September 14, 2021
My visit was very pleasant. Fawad was very friendly, helpful and respectful. He was very good at explaining the process and all the details. helpful and respectful. He was very good at explaining the process and all the details. More
by lalvilhiera
Employees Worked With
Rezayee, Fawad
September 08, 2021
Without Pat Patel’s help for me to buy a vehicle from Imperial Toyota, I live over three hundred miles from the dealership, he awesome Imperial Toyota, I live over three hundred miles from the dealership, he awesome More
by Gmjacobs
Employees Worked With
