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Imperial Toyota

Milford, MA

4.9
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,250 reviews

October 20, 2019

Car Purchase Staff was helpful, knowledgeable, professional and friendly. Austin Bond was thorough and helpful with the car loan. Greg Holway was able to find a ca More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Holway, Jamie McDonald, Austin Bond
Oct 21, 2019 -

Imperial Toyota responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 17, 2019

Service on car Matt was the service advisor who greeted me when I came through the door. Very friendly, very personable. He was very professional when talking abou More

by Carol
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt was exceptional. Very kind and patient. He is an asset to DCH.
Oct 18, 2019 -

Imperial Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to seeing you again soon!

October 13, 2019

Timely, professional, informative service Informative & professional service, vehicle in great shape when returned. I bring my Toyota to DCH for all service needs & will continue to do so. Tha More

by Cindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Oct 15, 2019 -

Imperial Toyota responded

Thank you, Cindi! We sincerely value your business and look forward to your next visit!

October 03, 2019

out of state trade in made easy. i was looking to buy a pre-owned truck, and saw one i liked at DCH. i'm from RI, but went for the ride to visit them. I dealt with Yuri Menaker. he is More

by matt1987
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Menaker, Guglielmo Astudillo
Oct 04, 2019 -

Imperial Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to seeing you again soon!

October 03, 2019

Helping us find the right car Jim Lukatch and the staff at DCH were very polite and helpful as we decided which car would fit our needs and preferences best. The purchase process, More

by maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lukatch, Guglielmo Astudillo, Jessika Gmachowski
Oct 04, 2019 -

Imperial Toyota responded

Hi Maggie, we're happy you found our staff to be so supportive during your experience here at DCH Toyota of Milford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2019

The team at DCH Toyota are professional and helpful. Mazin Y. is authentic and very helpful to work with. His patience and attention to detail as we transitioned to a new vehicle was appreciated. More

by SusanG
Recommend Dealer
Yes
Employees Worked With
Mazin Yanis - 5 stars!, Kent Dermarderosian, Austin Bond
Oct 02, 2019 -

Imperial Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to seeing you again soon!

October 01, 2019

Unethical service I brought my sienna in because the overhead console for the doors was not working. The service rep Matt Leache said that replacing it was covered sin More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Leache, Kevin Perry
Oct 02, 2019 -

Imperial Toyota responded

Hello Marie, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (508) 422-0159 so we may assist you in moving forward towards a resolution. We look forward to hearing from you.

September 26, 2019

Service of my Rav4 I brought my car in for its regular service. I was greeted upon arrival by Matt and he took care of my appointment details and corrected an error that More

by Smiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Service Center
Sep 27, 2019 -

Imperial Toyota responded

Thank you! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2019

Great experience Our experience buying a used Toyota RAV4 was fair and the process was easy. Eges, our salesperson, was very communicative and clear with all the infor More

by PCC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eges Lila, Austin Bond
Sep 25, 2019 -

Imperial Toyota responded

Thank you! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 19, 2019

Awesome Experience I bought my new Camry from DCH Toyota a few weeks ago. The dealership is really nice. One of the managers named JC was very courteous. The salesper More

by Mary Pell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ciolli, Guglielmo Astudillo
Sep 20, 2019 -

Imperial Toyota responded

Hello Mary, we're glad to hear you enjoyed your visit! Thank you again for choosing DCH Toyota of Milford and we hope to see you again soon!

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