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Imperial Toyota

Milford, MA

4.9
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,250 reviews

December 18, 2018

Refreshing Of course they want to make a sale,however, the negotiating was pleasant with give & take from both sides. Very timely processing and delivery. "Will More

by builder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bond, William Rubinstein, Christine White
Dec 21, 2018 -

Imperial Toyota responded

Thank you very much for taking the time to leave a review! Have a happy new year!

December 17, 2018

OIL CHANGE already did this review very good professional and helpful. MACKENZIE TOOK MY CALL AND GAVE ME A TIME TO BRING MY TACOMA IN AND DID MY OIL CHANGE . More

by TONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bond, Mackenzie Hayes
Dec 21, 2018 -

Imperial Toyota responded

Thanks Tony! We look forward to working with you again! Thanks again and have a happy new year!

December 14, 2018

10,000 mile check-up Sean was the service gentleman I worked with today. He was personable and helpful. I agree that he definitely made the experience a positive one. H More

by toyota
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 21, 2018 -

Imperial Toyota responded

Thank you so much! This certainly means a lot to us and Sean. Have a happy new year!

December 06, 2018

New car purchase From the time I walked in the door to the time I left the staff was truly professional and expertly helpful. What a great experience! More

by GTMA09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bond, Kevin DaSilva
Dec 13, 2018 -

Imperial Toyota responded

Thank you for the review! Those words are very kind and mean a great deal! We hope to see you again soon for some service and catch up! Have a great day!

November 22, 2018

Oil change, inspection and service Shawn at DCH in Milford was very pleasant to deal with. We appreciated his honesty and his easy going personality. He made the experience positive. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 13, 2018 -

Imperial Toyota responded

Thanks Diane! We'll pass this on Shawn, but thank you very much for the shout out. Let us know if you need anything else!

November 21, 2018

Great Sales Team Kevin DaSilva was great! He went out of his way on his day off to make sure that we got our new truck, the first truck I ever purchased, registered an More

by jlemay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin DaSilva
Dec 13, 2018 -

Imperial Toyota responded

Thank you very much! We're overjoyed to hear the staff worked so well for you! Let us know if you need anything else!

November 20, 2018

Great Customer Service! Hany at Milford Toyota was great to work with. He helped me find the right car for me and was very nice and patient while I was making my decision. I More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Dec 13, 2018 -

Imperial Toyota responded

Thanks Taylor! Finding the right fit can be hard, but we find so much enjoyment out of putting the person with the perfect car. You were no exception. It was great working with you, and we hope to do so again soon! Have a great day!

November 15, 2018

Excellent service advisor, McKenzie. Quality work which was promptly done. Everything was thoroughly explained.People were friendly and informative. The waiting area was quiet and comfo More

by GEORGE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Dec 13, 2018 -

Imperial Toyota responded

Thanks George! No complaints is all we can ask for. Making the experience care-free and borderline relaxing is the goal! Let us know when you need to stop by again. Have a great day!

November 14, 2018

lease a new car Alex was so good with are new toyota camry lease tks so much for being so friendly was a pleasure to kn. you family beaupre More

by ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex
Dec 13, 2018 -

Imperial Toyota responded

Thanks Ana! We'll pass this on to Alex, but we appreciate this so much! Let us know if you need anything else!

November 10, 2018

Purchase of 2018 RAV 4 XLE We were very pleased with the dealership and with our salesman, Hany Arian, My wife and I agreed that the buting experience was the best ever. We rese More

by Robert47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond, Anthony Roma
Dec 13, 2018 -

Imperial Toyota responded

Thank you very much Robert! We appreciate your time, business, and incredible review. It was a pleasure working with you, and we look forward to seeing you again!

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