Imperial Toyota

A Refreshing Sales Experience DCH Toyota of Milford should continue to hire salespeople like Will Rubinstein. Will actually cared for us, and the entire experience from the first p DCH Toyota of Milford should continue to hire salespeople like Will Rubinstein. Will actually cared for us, and the entire experience from the first phone call, test drive, to delivery. Will was explemorary in every facet of the transaction. He was courteous and prompt when I was on the phone with him. When I arrived in person he made sure I was comfortable while awaiting financing terms, and comfortable with my choice of car. At delivery he went at lengths to make sure I understood everything about the car, and I was surprised at his knowledge of the vehicle (Prius Prime), regarding charging times, 120 vs 240, taking care of the Lithium-Ion battery, the safety-sense systems, etc. My partner and I have bought/lease many cars (including a Tesla), and although Tesla gets a good rap for being "not a dealership" but directly manufacture -> customer, this is normally a good thing; however, our experience at DCH Toyota made a resounding case for the "dealership" model. This wasn't a 'good-ole boys club', this was genuine people, wanting to make a fair deal on a car that they were knowledgeable about. More

Corolla Lease My husband & I chose Milford Toyota because of the proximity of the dealership to our home. Of course we also chose Toyota based on the reputation of My husband & I chose Milford Toyota because of the proximity of the dealership to our home. Of course we also chose Toyota based on the reputation of the brand. Will reached out to us through phone, email & text making him self easily available. He was super efficient, reacting to the vehicle that we were interested in seeing. We weren’t met with aggressive upselling. He worked with us on the make & model we chose. Will made the experience seamless. He answered any & all questions we had further offering himself for any unforeseen questions should they arise. Thank you Will! Joan & Jeff D More

Awesome experience After going into DCH Toyota our car search stopped. They were very well informed and helpful. I will strongly recommend them to friends and family. After going into DCH Toyota our car search stopped. They were very well informed and helpful. I will strongly recommend them to friends and family. More

Great service Richard was extremely friendly, helpful and knowledgeable. He assisted my mom and me with leasing our cars and was patient, efficient and answered a Richard was extremely friendly, helpful and knowledgeable. He assisted my mom and me with leasing our cars and was patient, efficient and answered all of our questions . And we got a great deal! I would recommend DCH Toyota to anyone who was looking to buy or lease. More

Refreshing Of course they want to make a sale,however, the negotiating was pleasant with give & take from both sides. Very timely processing and delivery. "Will Of course they want to make a sale,however, the negotiating was pleasant with give & take from both sides. Very timely processing and delivery. "Will", our salesman was most attentive to all the details and follow ups. AND, there was no loud music playing---so nice ! More

OIL CHANGE already did this review very good professional and helpful. MACKENZIE TOOK MY CALL AND GAVE ME A TIME TO BRING MY TACOMA IN AND DID MY OIL CHANGE . already did this review very good professional and helpful. MACKENZIE TOOK MY CALL AND GAVE ME A TIME TO BRING MY TACOMA IN AND DID MY OIL CHANGE . GREAT SERVICE WOULD BUY WITH YOU AGAIN ,ALSO WILL KEEP SERVICE WITH YOU, GOOD JOB More

10,000 mile check-up Sean was the service gentleman I worked with today. He was personable and helpful. I agree that he definitely made the experience a positive one. H Sean was the service gentleman I worked with today. He was personable and helpful. I agree that he definitely made the experience a positive one. He gets an exceptional from me! More

New car purchase From the time I walked in the door to the time I left the staff was truly professional and expertly helpful. What a great experience! From the time I walked in the door to the time I left the staff was truly professional and expertly helpful. What a great experience! More

Oil change, inspection and service Shawn at DCH in Milford was very pleasant to deal with. We appreciated his honesty and his easy going personality. He made the experience positive. Shawn at DCH in Milford was very pleasant to deal with. We appreciated his honesty and his easy going personality. He made the experience positive. More

Great Sales Team Kevin DaSilva was great! He went out of his way on his day off to make sure that we got our new truck, the first truck I ever purchased, registered an Kevin DaSilva was great! He went out of his way on his day off to make sure that we got our new truck, the first truck I ever purchased, registered and all that jazz in another state. It was all around a quick, easy, and painless experience, just as it should be. He was super friendly and helpful! More