Imperial Toyota

Great job Thanks Pedro and Augusto for everything excellent customer service,great price and I will recommend the dch toyota to my friends I love my new Highl Thanks Pedro and Augusto for everything excellent customer service,great price and I will recommend the dch toyota to my friends I love my new Highlander More

Purchase experience I found the staff to be knowledgeable and professional throughout my experience. Facility was also clean and neat. They agreed to hold the vehicle I found the staff to be knowledgeable and professional throughout my experience. Facility was also clean and neat. They agreed to hold the vehicle while I dealt with my insurance company. More

Great! Was great. Very friendly, efficient and expectations were set at the beginning and they delivered on those expectations. I would recommend Mackenzie t Was great. Very friendly, efficient and expectations were set at the beginning and they delivered on those expectations. I would recommend Mackenzie to anyone that brings their car in for service. More

Awesome Experience From the time I walked into the dealership Jim was amazing! He was very friendly and courteous- He considered all of my needs- awesome experience! From the time I walked into the dealership Jim was amazing! He was very friendly and courteous- He considered all of my needs- awesome experience! More

Great service First time at this dealership. Recently moved to Milford from RI. Makenzie was very helpful. She showed me around the facility and made me really fee First time at this dealership. Recently moved to Milford from RI. Makenzie was very helpful. She showed me around the facility and made me really feel comfortable as if I have been going to this deslership. She truly deserves 5 stars More

A productive hour and a half I always take work with me, so it seems your service takes only a few minutes. Your staff--this time Angelo--is helpful, pleasant, and professional. I always take work with me, so it seems your service takes only a few minutes. Your staff--this time Angelo--is helpful, pleasant, and professional. Great work. More

Fast and Successful Trip! I was kindly greeted in the parking lot by Hany. We efficiently helped me, answered all of my questions, communicated everything throughout the proces I was kindly greeted in the parking lot by Hany. We efficiently helped me, answered all of my questions, communicated everything throughout the process, and even served us lunch while we were waiting! I am very happy with my experience and with my new leased car. More

RECALL SCAM Words can not describe how absolutely SHOCKED I am by DCH's approach to taking advantage of customers who come in for "No Cost to the Customer" recall Words can not describe how absolutely SHOCKED I am by DCH's approach to taking advantage of customers who come in for "No Cost to the Customer" recalls. This is the 2nd time that DCH created a SCAM related to something that should've been covered by a Toyota recall. The first time was a motorized side door recall where I had to pay $135. And just last week they tried to charge me $500 for a piece of plastic that was involved in the shift assembly recall. This is a practice they need to stop and I'm in the process of relaying my experience to a media outlet that does stories on fraud and scams. The ONLY positive, and I truly mean ONLY, was my experience with Dave Skehan. He was very professional, friendly, and customer focused. He's a great guy and it's too bad he has to work for thieves. CRyan- Holliston, MA More

Excellent Dealership Amazing staff. Since the beginning Augusto Pena was always trying to do his best to help me out. Thank you so much, I appreciate your help. Amazing staff. Since the beginning Augusto Pena was always trying to do his best to help me out. Thank you so much, I appreciate your help. More

Purchase new car Richard was great provided me with good information, handled my situation in a caring manner from beginning to end, mad my car buying experience a lot Richard was great provided me with good information, handled my situation in a caring manner from beginning to end, mad my car buying experience a lot easier than it seemed More