Imperial Toyota

Very satisfied From booking my appointment with Jeff to my shuttle ride to and from , everything was timely, convenient and pleasant and the 5 point detailing was l From booking my appointment with Jeff to my shuttle ride to and from , everything was timely, convenient and pleasant and the 5 point detailing was like buying a brand new vehicle!!! Got my maintenance check up all at the same time ... More

OIL CHANGE BECAUSE OF ANGELA THE CUSTOMER SERVICE MAN. HE WAS RESPECTIVE, KIND, NICE AND AM GLAD HE WAS MY CUSTOMER MAN. THE RECEPTION LADY WAS LITTLE UPSET MEAN BECAUSE OF ANGELA THE CUSTOMER SERVICE MAN. HE WAS RESPECTIVE, KIND, NICE AND AM GLAD HE WAS MY CUSTOMER MAN. THE RECEPTION LADY WAS LITTLE UPSET MEANING UNHAPPY HAPPY. More

DCH Toyota of Milford is nice place to shop for the car. People are friendly and knowledgeable. Sales person, James Sweeney, made my leasing car experience pleasant. They are very professional It is clear to People are friendly and knowledgeable. Sales person, James Sweeney, made my leasing car experience pleasant. They are very professional It is clear to me that James puts his customers first, and really works hard to make sure all of his customers car buying needs are met. I would highly recommend James Sweeney & the entire team at DCH Toyota of Milford for anyone in the market for a new or used Toyota More

Terrific Experience From A-Z I was a previous customer of this dealership under its prior ownership, and with my lease almost up, I reached out to Greg Holway, the General Manager I was a previous customer of this dealership under its prior ownership, and with my lease almost up, I reached out to Greg Holway, the General Manager, regarding a new car, new lease. Greg responded immediately, despite being on vacation. He said I'd hear back from his team shortly, and that's exactly what happened. I heard back from Pat McDonald in sales whom I had worked with previously. Pat assured me that we could work out a deal within the budget I wanted to stay within, and that's exactly what he did. It was a smooth transaction from start to finish, and I highly recommend Pat and DCH Toyota for this very reason. More dealerships need to model themselves after DCH, no games, no nonsense, just excellent customer service, from sales, through financing with Dan Stanley, right through delivery. Pat went above and beyond to assure me that everything would be perfect with my new car and the entire process, and he was 100% correct. If you're looking for a new Toyota, you need to go to DCH where you will experience what car buying should be, hassle free. Thank you Greg, Pat, Dan and Team DCH - a Terrific Experience from A-Z! More

New car upgrade I received upgrade notification on my 2015 Rav4. Jim Lukatch took care of everything and did exxactly what the notice said it would. Very satisfied I received upgrade notification on my 2015 Rav4. Jim Lukatch took care of everything and did exxactly what the notice said it would. Very satisfied with entire process as well as 2018 Rav4. Finance experience with Austin was great as well. More

professional and efficient As long time Toyota customers dealing with Jim in Renewing our 2 leases was smooth and efficient and timely...... Thank you Tom and Chris Moretti As long time Toyota customers dealing with Jim in Renewing our 2 leases was smooth and efficient and timely...... Thank you Tom and Chris Moretti More

Easy and smooth experience Just bought a Tacoma from Kevin D after visiting all Toyota dealerships in the area. What a stress free and easy process. Everyone was awesome. The fi Just bought a Tacoma from Kevin D after visiting all Toyota dealerships in the area. What a stress free and easy process. Everyone was awesome. The finance guy was amazing too. I wish I could give them a higher rating as this was the best and easiest purchase I’ve ever made. I’ll be back. More

Easy accurate service I usually do all my vehicle maintenance myself but DCH helped me schedule a transmission fluid flush and gave me a deal on changing the fluids in my t I usually do all my vehicle maintenance myself but DCH helped me schedule a transmission fluid flush and gave me a deal on changing the fluids in my transfer case, front diff, and rear diff. Fast and done right. Truck was also spotless clean when i went to pick it up, inside and out. Other dealerships i have contacted suggested different maintenance for what i was asking for, but Mike and Anthony explained to me that what i wanted to do was in fact the ideal way to do it and at the interval mileage i was at was a little early but totally fine. Definitely will be going back even though it is far for me. More

DCH check in & report was clear.Turnaround time was short. Hours are great and response to the service was on complete and time. I like the clean Rav4 returned to me unlike some auto shops. Hours are great and response to the service was on complete and time. I like the clean Rav4 returned to me unlike some auto shops. More

First service Jeff provided Great service It was really fast and professional Jeff was Informative About the service and the warrantee information Would recomm Jeff provided Great service It was really fast and professional Jeff was Informative About the service and the warrantee information Would recommend to a friend or relative to shop here More