Imperial Toyota

Great Service I have been having all my service done here since I bought my car there 3 years ago and never had a bad experience here I have been having all my service done here since I bought my car there 3 years ago and never had a bad experience here More

Great place to go I had an excellent experience I was in and out within a few hours with my brand new car Jay was awesome keep up the good work I had an excellent experience I was in and out within a few hours with my brand new car Jay was awesome keep up the good work More

These guys make it easy I live an hour away with many different Toyota dealership options. These guys responded quickly, had the best price, and the sales rep, Jim Sweeney, d I live an hour away with many different Toyota dealership options. These guys responded quickly, had the best price, and the sales rep, Jim Sweeney, did a great job going over all the aspects of the vehicle. Jim even went as far as delivering to car to me after hours. Thank you! More

Could Not Have Been Easier We needed a car fast and called up Chris Ladd, given his high ratings. We had an appointment booked and within just a few hours test drove the car, ma We needed a car fast and called up Chris Ladd, given his high ratings. We had an appointment booked and within just a few hours test drove the car, made a deal, and had paperwork signed. Big shout out also to Finance for making that portion fast and painless too. Pick-up was equally easy and quite efficient. The registration, inspection, and plates were handled and my trade-in's plates were canceled by the dealership. Chris was super friendly, not pushy, and a pleasure to deal with. Highly recommended! More

Thank you DCH Toyota Great experience today buying a new vehicle at DCH Toyota. Hany was a pleasure to deal with and he took his time to work with us to ensure we got the Great experience today buying a new vehicle at DCH Toyota. Hany was a pleasure to deal with and he took his time to work with us to ensure we got the right vehicle for us. More

Worst experience ever Very cordial when discussing sale. BUT conveniently leaves out negotiated extras when writing up bill of sale . Does not honor promises. This place sh Very cordial when discussing sale. BUT conveniently leaves out negotiated extras when writing up bill of sale . Does not honor promises. This place shouldn't be in business. Very dishonest More

Pending It took some difficulty to get my initial promised deal fulfilled, as they attempted to renege on it, but they've made an effort to rectify their mist It took some difficulty to get my initial promised deal fulfilled, as they attempted to renege on it, but they've made an effort to rectify their mistake. They fulfilled half of the deal (floor mats) fairly quickly after a poor customer review and I am awaiting a reimbursement on my second key. They were willing to meet me on a number of fronts only after I reached out to several managers. Once I receive my reimbursement, as promised, I will gladly improve my review. More

MA state inspection My car was washed, vacuumed, and windows cleaned as part of the inspection service. The glass where the sticker is mounted was scraped clean and the n My car was washed, vacuumed, and windows cleaned as part of the inspection service. The glass where the sticker is mounted was scraped clean and the new sticker was placed perfectly. I sat in the comfortable waiting area monitoring the morning news on the TVs and reading an ebook. Quick, pleasant, efficient and I got more than expected (with the car cleaning). I've also got to say that the customer service rep was very professional. Sorry that I missed her name... More