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Imperial Toyota

Milford, MA

4.9
1,236 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,236 reviews

August 13, 2018

skip this place My vehicle was sold to me with a DVD player as an option, I did not have a dvd to try so I took their word that it worked. Well guess what it doesn’t More

by Michellem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hany Arian
Aug 21, 2018 -

Imperial Toyota responded

Hello Michelle. We're sorry that the experience wasn't the best, but we'd be more than happy to discuss the issue again just to clear it all up. Whenever you get a chance just give us a call and ask for our GM. Thank you.

August 11, 2018

Excellent Sales Experience Just wanted to let you know how very satisfied I am with the service I received today from Jay Carroll. I came in to price a Rav 4 and ended up leas More

by pamann13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carroll
Aug 21, 2018 -

Imperial Toyota responded

We look forward to them too! It was great working with you, and we can't wait to catch up!

August 09, 2018

Great experience Hany was very helpful and made the process smooth. He was attentive to our needs and requests. Austin took the time to answer all of our finance quest More

by Emilyjane125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Aug 21, 2018 -

Imperial Toyota responded

Thanks Emily! We're so happy to see our team took great care of you!

August 03, 2018

A pleasant buying experience I was dreading the prospect of purchasing a new vehicle. As it turned out, with Toyota of Milford it wasn’t bad at all! Our sales person, Hany, was More

by drcboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Aug 06, 2018 -

Imperial Toyota responded

Thank you so much for the review of our store and employees. We appreciate the kind words as well as feedback. We look forward to seeing you again!

August 02, 2018

Excellent Experience James was my salesperson and made sure that I have a wonderful experience buying the car, helped me from finance to explaining the features in great d More

by MSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sweeney, Austin Bond
Aug 03, 2018 -

Imperial Toyota responded

Thank you for the kind review and legitimate feedback! We always try to gauge a balance there, so more feedback is always welcome. Thank you again and have a great weekend!

July 31, 2018

Fast efficient. Did only what needed to be done at minimum cost . Actually noted unnecessary service for this visit that would be scheduled for the next service dat More

by loyalseienna driver 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Aug 03, 2018 -

Imperial Toyota responded

We were happy to have been of help! Can't wait to see you again soon!

July 31, 2018

Perfect service It was great time dealing Dhc sales man, he took me for a tour showing me all the details on deferent car until I made my Choice freely.thanks for g More

by Abdellah9008$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 03, 2018 -

Imperial Toyota responded

Thank you for being a great partner to work with! Showing all the vehicles off is actually pretty fun for us anyway :)

July 31, 2018

Toyota it’s a good dealership!!!!!and they can help you a lot!! They did a good job for me and is not really expensive!!! Niceee More

by Jasmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 03, 2018 -

Imperial Toyota responded

Thank you for choosing to work with us Jasmin! Your kind words mean alot!

July 30, 2018

I found a great salesman! The purchasing of my new car and trade-in of the old car was seamless. Mike Evans was a professional every step of the way. He even got in the car wit More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Michael Evans
Aug 03, 2018 -

Imperial Toyota responded

Thank you! We love the work Mike does, so we're not surprised as much as proud! We'll pass this on!

July 30, 2018

Used Car Purchase Hany was really knowledgable and a great guy. 007 Bond was really helpful. Felt like my trade in was worth more than offered but I may just be senti More

by ChevColo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Aug 03, 2018 -

Imperial Toyota responded

thanks for the review and for being understanding. We greatly appreciate recommendations so this really means a lot! Thanks again!

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