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Imperial Toyota

Milford, MA

4.9
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,250 reviews

August 21, 2018

Excellent Service Chris was very good and made the car buying experience very smooth. He explained everything from top to bottom. Anyone needing to buy a car i’ll recom More

by Eddy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ladd
Aug 21, 2018 -

Imperial Toyota responded

Thanks Eddy! We can't tell you how much great recommendations like yours mean to us!

Aug 21, 2018 -

Imperial Toyota responded

Thank you for your time and comment. Best of luck

August 20, 2018

Hany is great We came in to look at a CPO Sienna and Hany, the sales person who helped us, was great. He was very knowledgeable about the car, polite, considerate, More

by Mkew72206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Guglielmo Astudillo
Aug 21, 2018 -

Imperial Toyota responded

Thank you for the great ratings of our team members! We're very proud of our team, and we're so happy to know they're going beyond!

Aug 21, 2018 -

Imperial Toyota responded

Best of luck with your new Toyota. Thank you for your time and comment.

August 18, 2018

Stress free !! The sales consultant, Hany Arian was very helpful and we enjoyed dealing with him. He went out of his way to keep us informed and updated. Hany has a More

by Review from George
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany, Hany Arian, Richard Haskell
Aug 21, 2018 -

Imperial Toyota responded

Thank you for the incredible review of Hany! We'll let him know!

August 15, 2018

Customer Service Just to let you know I was very satisfied with the service I received when I brought my Corolla for it's 15,000 Maintenance checkup. I was very fortun More

by Bagger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Aug 21, 2018 -

Imperial Toyota responded

We were lucky to have you as a customer! Thank you so much for great to work with, and we'll pass this on to Anthony!

August 13, 2018

skip this place My vehicle was sold to me with a DVD player as an option, I did not have a dvd to try so I took their word that it worked. Well guess what it doesn’t More

by Michellem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hany Arian
Aug 21, 2018 -

Imperial Toyota responded

Hello Michelle. We're sorry that the experience wasn't the best, but we'd be more than happy to discuss the issue again just to clear it all up. Whenever you get a chance just give us a call and ask for our GM. Thank you.

August 11, 2018

Excellent Sales Experience Just wanted to let you know how very satisfied I am with the service I received today from Jay Carroll. I came in to price a Rav 4 and ended up leas More

by pamann13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carroll
Aug 21, 2018 -

Imperial Toyota responded

We look forward to them too! It was great working with you, and we can't wait to catch up!

August 10, 2018

Great experience Hany was very helpful and made the process smooth. He was attentive to our needs and requests. Austin took the time to answer all of our finance quest More

by Emilyjane125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Aug 21, 2018 -

Imperial Toyota responded

Thanks Emily! We're so happy to see our team took great care of you!

August 04, 2018

A pleasant buying experience I was dreading the prospect of purchasing a new vehicle. As it turned out, with Toyota of Milford it wasn’t bad at all! Our sales person, Hany, was More

by drcboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Aug 06, 2018 -

Imperial Toyota responded

Thank you so much for the review of our store and employees. We appreciate the kind words as well as feedback. We look forward to seeing you again!

August 02, 2018

Excellent Experience James was my salesperson and made sure that I have a wonderful experience buying the car, helped me from finance to explaining the features in great d More

by MSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sweeney, Austin Bond
Aug 03, 2018 -

Imperial Toyota responded

Thank you for the kind review and legitimate feedback! We always try to gauge a balance there, so more feedback is always welcome. Thank you again and have a great weekend!

July 31, 2018

Used Car Purchase Hany was really knowledgable and a great guy. 007 Bond was really helpful. Felt like my trade in was worth more than offered but I may just be senti More

by ChevColo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Aug 03, 2018 -

Imperial Toyota responded

thanks for the review and for being understanding. We greatly appreciate recommendations so this really means a lot! Thanks again!

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