Imperial Toyota

Excellent customer service, Chris's Ladd helped us through from start to finish with his knowledge and expertise. I was not in the market to get a new car but found myself in tha Chris's Ladd helped us through from start to finish with his knowledge and expertise. I was not in the market to get a new car but found myself in that situation after being involved in a car accident. He made the whole experience very easy for us which made what could have been a very difficult and trying experience, very enjoyable. He provided all the information we needed to make a great decision. More

Relaxed and easy !! I have been to other dealerships...they keep you for hours ...... Chris L at DCH was truly the very best !! Listened to me, helpful, and right to th I have been to other dealerships...they keep you for hours ...... Chris L at DCH was truly the very best !! Listened to me, helpful, and right to the point .. He found me the best car with the best deal DCH and Chris are the way to go..... More

Great service! Quick and easy! Great experience purchasing my RAV4. Chris was knowledgable, caring and helpful. He assisted in expediting the whole process. The rest of the team was Great experience purchasing my RAV4. Chris was knowledgable, caring and helpful. He assisted in expediting the whole process. The rest of the team was great as well. This was by far my best experience purchasing a vehicle! I will be referring others! More

First time client I began my online search for a very specific vehicle and to my surprise I found a 2016 Subaru Outback Limited at this Toyota dealership. After making I began my online search for a very specific vehicle and to my surprise I found a 2016 Subaru Outback Limited at this Toyota dealership. After making an initial call to verify its availability, I met with Hany Arian at the dealership. The vehicle was ready to view and test drive, no surprise there, a great vehicle for my needs living here in New England. The internet price was expectedly competitive for this model and Hany was courteous and professional throughout the process. My experience was quick, no wasted time getting to "my" price with this group. This was a cash deal, all documents signed at agreed price and I was on my way home in less than 2 hours. Delivery was just as easy, Hany had the vehicle detailed, fueled and ready to take home as I walked in the showroom. As this was a Toyota dealership I would expect nothing less than absolute professionalism with this group if my needs were for a new or used vehicle. Although this is more of a destination dealership, I would highly recommend it being on your list of " must visit " , I drove 70+ miles one way with no reason not to go back. With an experience like this, dealerships get a bad wrap from one, sometimes lazy greedy sales person, this is not that place. Get to DCH Toyota of Milford. Have a vehicle and a price in mind before you visit and I would bet you will be driving the one you want sooner than you think. Thank you Hany and the entire staff at DCH. More

Very Accomodating I had a very complicated situation and had a really tough time trying to get a new car but Kevin Dasilva did an amazing job. He helped me get into a n I had a very complicated situation and had a really tough time trying to get a new car but Kevin Dasilva did an amazing job. He helped me get into a new car after many tries and obstacles but we finally made it. More

Wonderful experience! Hany was so helpful with buying my new Toyota Corolla! He made everything work and then some. I would definitely recommend this dealership to anyone t Hany was so helpful with buying my new Toyota Corolla! He made everything work and then some. I would definitely recommend this dealership to anyone trying to buy a new car! More

Easiest Experience I've ever had First, I dealt with Kevin Dasilva as my salesman. Kevin is fairly new to the dealership, but was friendly and outgoing. Over the course of the day and First, I dealt with Kevin Dasilva as my salesman. Kevin is fairly new to the dealership, but was friendly and outgoing. Over the course of the day and process, we actually had several different conversations and I felt comfortable with Kevin. I did not need to shop around to other dealerships, everything with the process was fair and they did their best to make my numbers work. In the end I was able to drive home with the vehicle I went there to purchase. The not so good - Truck needed brakes all around. During my test drive this was the main issue with the truck. As much as I tried, I could not get them to put new brakes on the truck. I was told they fell in to "spec" and would not replace them unless they were 50% worn or less. Regardless, the brakes were not safe and even Kevin mentioned that after driving the truck himself. DCH - There motto is "Drive(?) Customers Happy". Although I was ultimately happy with Kevin and the end result, the safety of the brake issue did not seem to be too much of a concern to the GM. If they made it right, this review would be 5 stars all day. More

New Tacoma I've purchased several vehicles from Jim Lukatch over of the years. Jim he always makes the experience pleasurable, a true professional who understan I've purchased several vehicles from Jim Lukatch over of the years. Jim he always makes the experience pleasurable, a true professional who understands the importance of customer satisfaction. More

Best price and superior sales process I mistakenly thought I would need to shop around, drive hard for a deal and not enjoy the process at all. I was so wrong about it all! Hany was great I mistakenly thought I would need to shop around, drive hard for a deal and not enjoy the process at all. I was so wrong about it all! Hany was great - he answered all my questions, he has an encyclopedic knowledge of the cars and had the best price on a Toyota certified Camry! It was a pleasure doing business at DCH Milford Toyota and I am sure I will use them again. More

Camry Exceptional service. Staff were friendly and responded to my questions quickly . Understood my expectations so we were able to complete the sale quick Exceptional service. Staff were friendly and responded to my questions quickly . Understood my expectations so we were able to complete the sale quickly. I had my grandson with me and felt like he was treated very nicely too More