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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

April 18, 2018

Excellent Overall service was excellent. The service was excellent the cleaning of interior was excellent . Very professional and work was complete very timel More

by Bella1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 20, 2018 -

Imperial Toyota responded

We're always happy to help, Bella, and we look forward to your next visit with us! Have a great day!

April 18, 2018

Nice n easy I bought many vehicles over my lifetime and very few were good experiences. This time out was no different until I walked into DCH Toyota of Milford. More

by jamazilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bond, Kevin DaSilva
Apr 20, 2018 -

Imperial Toyota responded

We are very humbled by your kind words and excellent review! Thank you for choosing DCH Toyota of Milford. We look forward to working with you again!

April 17, 2018

Would not recommend I had gone there a few months back just looking to see what kind of car I was interested in and I had found a Kia very similar to my fiancés and I abs More

by 2014KiaOptimaTurbo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Rubinstein
Apr 20, 2018 -

Imperial Toyota responded

Thank you for taking the time to leave us this feedback, and we apologize for the poor experience you had at our dealership. This behavior is completely unacceptable, and we'd like to look more into it so that we can ensure it doesn't occur to anyone else. Please give us a call at your convenience. Greg Holway | GHolway@dchusa.com | (508) 544-0632

April 09, 2018

Always a Great Experience DCH doesn’t disappoint. They are always striving to provide an excellent user experience - from the very clean and comfortable facilities, friendly st More

by Just Chill’n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Apr 10, 2018 -

Imperial Toyota responded

Thank you for your kind words and for pinpointing some of the staff here who helped to make your visit an exceptional one! We appreciate the recommendation and look forward to working with you again!

April 08, 2018

Quality service The service rep was courteous and helpful. He explained what was needed and went over the work completed. This was routine service with no other issue More

by Ken57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Apr 09, 2018 -

Imperial Toyota responded

We're so happy we were able to help, Ken! Please let us know should you need anything else!

April 08, 2018

New car lease Hani is customer focused and understands quickly what the customer needs are. Adam is a very good GM and very knowledgeable of the cars and financing More

by celticsfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Adam Veinotte
Apr 09, 2018 -

Imperial Toyota responded

Thank you for highlighting some of the staff here that was able to make your experience with us an exceptional one! We look forward to working with you again!

April 08, 2018

Purchased a Highlander and Camry The whole sales process was very low key and not pushy at all, Hany, my salesman, listened carefully to my wishes and made appropriate suggestions as More

by bj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Apr 09, 2018 -

Imperial Toyota responded

Thank you for the kind words, BJ! We're happy you had a great sales experience, and we look forward to working with you more in the future!

April 06, 2018

Our experience buying a new vehicle at DCH Toyota Of Milford Our Sales Specialist was Kevin DaSilva. He has an extremely friendly personality and a wonderful, contagious smile mixed with a lot of positive energ More

by Jim & MaryEllen NH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva, Patrick McDonald, Adam Veinotte
Apr 09, 2018 -

Imperial Toyota responded

We are humbled by your kind words, Mary Ellen. We're proud to have employees like Kevin and customers like yourself and Jim! Have a great day!

April 05, 2018

Quick and dedicated Hany was awesome. He was knowledgeable and very responsive. He made the crazy experience of buying a car easy. I am going to recommend Milford Toyota More

by Rahb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Apr 06, 2018 -

Imperial Toyota responded

Thank you so much for your kind words and compliments regarding, Hany! And we greatly appreciate the recommendation! We're proud to have him as a member of our team here, and we're proud to have you as a customer!

April 04, 2018

Very easy and mot stressful Hany and everyone I worked with was very professional and made the whole process very easy and exciting! I would recommend anyone who needs a car to g More

by Kyle6334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Guglielmo Astudillo
Apr 05, 2018 -

Imperial Toyota responded

We strive to provide a stress free and fantastic experience, Kyle! Thank you for this review! And please let us know should you need anything else.

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