Imperial Toyota

Great customer experience I always bring my vehicle to your dealership because I know I am going to get the work done correctly with the correct parts. Price might be a littl I always bring my vehicle to your dealership because I know I am going to get the work done correctly with the correct parts. Price might be a little higher than you could get at your independent shpp but its convenient, has a comfortable waiting area and the service advisors are great to work with. I only buy Toyotas because I know I can get it serviced in Milford. More

Great service Hany was great with helping me. He's sold all of my immediate family our cars and is excellent to work with. Everyone who helped me was extremely nice Hany was great with helping me. He's sold all of my immediate family our cars and is excellent to work with. Everyone who helped me was extremely nice, helpful and made me feel very comfortable and at ease. Which was wonderful since buying a new car can be very stressful and overwhelming!! Thank you DCH Toyota! More

Warranty refund After owning a 4 Runner for one year I traded it for a competive brand. I immediately went to DCH to get a refund on the extended warranty. The financ After owning a 4 Runner for one year I traded it for a competive brand. I immediately went to DCH to get a refund on the extended warranty. The finance manager took my information and told me it would take 2 months. After 6 weeks I contacted Toyota directly. Guess what they had never heard from DCH. Toyota Financial handled my request over the phone but could only go back 30 days. I lost about 2 weeks of refund money while DCH will lose 2 less weeks of the warranty cancellation charge back. I hope they end up thinking it was worth it after all is said and done. More

Excellent , Happy Awesome I went in looking for a new RAV4 . Had always driven Honda’s .Our salesman Jim Lukatch greeted us with a big smile which made me very happy. He helped I went in looking for a new RAV4 . Had always driven Honda’s .Our salesman Jim Lukatch greeted us with a big smile which made me very happy. He helped us right away which was excellent , Then I test drove my new RAV4 loved it right away that was Awesome!! Jim is very personable and extremely knowledgeable by the time we were done we felt like we had a new friend . We think Jim is the best !!! More

Friendly, fast, and efficient. I was greeted by Richard upon walking in, and he matched me with a car that not only fit my expectations, but also my budget. Along with being very pr I was greeted by Richard upon walking in, and he matched me with a car that not only fit my expectations, but also my budget. Along with being very professional, Richard also provided a very human-style of customer service, which is something I appreciated throughout our entire interaction. He didn't try to throw memorized sales lines at me and provided honest answers to all of my questions. Guglielmo in finances was also very good, very fast, and very effective in his explanations. Honestly, I don't see myself going to another dealership any time soon. More

Great Sales person This was the fastest time in getting a car than I ever experienced. I have spent entire days sitting at a sales persons desk waiting, waiting... Hany This was the fastest time in getting a car than I ever experienced. I have spent entire days sitting at a sales persons desk waiting, waiting... Hany was funny, personable and really worked with numbers to get me into my new Rav. I look forward to doing business with your Toyota dealership. Thank you Hany More

Excellent purchase experience with Jamie McDonald in sales. Just wanted to take a moment to thank the staff at DCH Toyota of Milford and especially my sales associate Jamie McDonald. Jamie made the whole expier Just wanted to take a moment to thank the staff at DCH Toyota of Milford and especially my sales associate Jamie McDonald. Jamie made the whole expierience painless. We started with a thorough test drive on the vehicle I was interested in. Jamie was very familiar with all the new tech and especially all the new safety features. We worked out a fair trade on my vehicle and closed a deal. I live over an hour away. Jamie was well aware of this and addressed all my concerns by returning all my calls in a timely manner, faxing all necessary documents to my bank and insurance company at my request. Even the little things were nice, reminding me to get the cd's and Fast Lane pass as I turned in my trade. The whole experience was stressless. The total opposite of my last purchase from another dealer. Most of us lead busy lives, and don't have time to shop multiple dealerships. Save time, money, and get a great experience with DCH Toyota and ask for Jamie McDonald. More

Used Car Purchase I purchased a Subaru Outback for my daughter. Jamie McDonald was a fantastic salesman and made the transaction go smoothly. I would recommend the de I purchased a Subaru Outback for my daughter. Jamie McDonald was a fantastic salesman and made the transaction go smoothly. I would recommend the dealership and Jamie to anyone looking for a used car. I am sure buying a new car from him would result in a similar experience. More

Bought my first "adult" car. Jamie helped me with the purchase of my new vehicle. He was extremely friendly and helpful throughout the entire process from selecting what to get to Jamie helped me with the purchase of my new vehicle. He was extremely friendly and helpful throughout the entire process from selecting what to get to actually driving it off the lot. Austin made the whole financing process as simple and painless as possible. Great experience all around! More

My New RAV4 Hybrid I travel 140 miles round trip to work, and I needed something that was good in the winter and also good on gas mileage. I traded my 2013 RAV4 for a 2 I travel 140 miles round trip to work, and I needed something that was good in the winter and also good on gas mileage. I traded my 2013 RAV4 for a 2018 RAV4 Hybrid. Richard, was very helpful in showing me all the "gadgets" that the new ones offer. He worked with me on the price point that I was comfortable with. About a month later, my husband bought a new Tacoma also from him. We both are VERY happy with the customer service and our vehicles. Lisa & Roy Goodwin Upton MA More