Imperial Toyota

Great service Had to have my car serviced as the torque converter was acting up. My service advisor, Jeff Cabral was fantastic!! He made the whole experience great! Had to have my car serviced as the torque converter was acting up. My service advisor, Jeff Cabral was fantastic!! He made the whole experience great!! More

Purchase of Used Toyota Sienna I am very pleased with my purchased and the service I received at this dealership. The salesman, Hany Arian, was very knowledgeable, professional and I am very pleased with my purchased and the service I received at this dealership. The salesman, Hany Arian, was very knowledgeable, professional and friendly. I would happily recommend this dealership and salesman to everyone I know. More

Great first car This was my first car that I leased by myself and the experience was great and I left happy. I would come back for another Toyota anytime. This was my first car that I leased by myself and the experience was great and I left happy. I would come back for another Toyota anytime. More

Exceptional Service from start to finish Typically working with Car Dealerships is unnecessarily time consuming ladened with tons of xx and unnecessary talk. Hani made purchasing my Prius Pri Typically working with Car Dealerships is unnecessarily time consuming ladened with tons of xx and unnecessary talk. Hani made purchasing my Prius Prime simple and straight forward. Hani's detail to attention from explaining our financial options as well as the workings of our car was par excellence. So much so that we will be buying an additional car through him and have spread the word to our friends to work with him as well. A dealership is only as good as it's sales people and Hani sets a much higher standard of service and attention to prospective buyers. More

High efficiency, great deal I called the customer service for a deal and the girl helped me a lot. They gave me the best deal comparing to what I got from other two dealers. And I called the customer service for a deal and the girl helped me a lot. They gave me the best deal comparing to what I got from other two dealers. And after I arrived there, I got my car efficiently. People work nicely there. More

Oil change abd tire rotation for 2017 Tacoma My service rep Tony was very knowledgeable and helpful. Got me in and set up quickly and had a great attitude. Contacted me when truck was ready and t My service rep Tony was very knowledgeable and helpful. Got me in and set up quickly and had a great attitude. Contacted me when truck was ready and the pickup was smooth and without delay. He seems to really enjoy his job and interacting with customers More

Excellent Customer Service I am very please with the care Anthony and your Service team have shown me over the time I have owned my 2015 Camry. They are always willing and able I am very please with the care Anthony and your Service team have shown me over the time I have owned my 2015 Camry. They are always willing and able to answer any questions I have. Great customer service is the key to your continued success. Keep it up guys you are all wonderful. Thank you Anthony for taking good care of me. More

My salesman Jamie McDonald He did a great job, he was pleasant and he wasn't pushy at all. I would recommend him to anyone interested in buying a car. I rate him to be a ten. He did a great job, he was pleasant and he wasn't pushy at all. I would recommend him to anyone interested in buying a car. I rate him to be a ten. More

Amazing experience, I know, right? At a dealership! I've had a lot of bad dealership experiences in the past, and I'm not too proud to say that I've been that absolute pain in the arse customer the deal I've had a lot of bad dealership experiences in the past, and I'm not too proud to say that I've been that absolute pain in the arse customer the dealerships hate. DCH was different! I go in with my calculator apps, my kbb, Edmunds, TrueCar, and nada values. I know more about the cars than half the salesman I've dealt with, but at DCH, I was quoted an unbelievable price through email, right off the bat. I didn't have to negotiate until it came to my trade. Even then, we met in the middle range and I was very happy with the deal. What's really awesome is the service I got while buying and after. Hany Arian went above and beyond to get me excited about the new truck and to make sure I would get out of there before game time super bowl Sunday. From pulling in at 2pm to driving my new truck home at 4pm, I was impressed. Hany made me slow down enough to show me all the features I "thought I knew" and even made sure I got everything from my old vehicle. He even expedited the state inspection sticker for me the Tuesday after. The experience was so good, i literally thought it was fake for a while. This wouldn't be a proper review with out some criticism, so here goes. The high pressure on the useless warranties was pretty epic...and I can see how someone with a little less knowledge of the actual warranties would be taken. Please back off on the "sign here to acknowledge that you will not be protected" garbage. Thank you Hany and Will, my family and I will be back! More

Great customer service Hany provided amazing service e very attentive with such a great personality. Transaction was done smoothly with no stress, I will most definitely com Hany provided amazing service e very attentive with such a great personality. Transaction was done smoothly with no stress, I will most definitely come back to Toyota in the future! More