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Imperial Toyota
Milford, MA
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,234 reviews
January 03, 2018
20k service Excellent. Just serviced my Ford at a Ford dealer. Big difference..... You folks were positive, professional and took extra steps to make sure every Excellent. Just serviced my Ford at a Ford dealer. Big difference..... You folks were positive, professional and took extra steps to make sure everything was taken care of. Thx. More
by PEdRP65
Verified CustomerEmployees Worked With
Not sure
January 03, 2018
Awesome! Great dealership! Have done nothing but make me happy with the purchase of my 2016 Tundra. Service has been unbelievably great! Done nothing but ta Great dealership! Have done nothing but make me happy with the purchase of my 2016 Tundra. Service has been unbelievably great! Done nothing but take care of me whenever I needed them to! More
by jeffclement14
Employees Worked With
Avi Avitan, Thomas Hackett, Nick Palmas
January 02, 2018
magnificent The experience was very comfortable and the service is great and friendly and I fealt that I was treated with respect and kindness.I do recommend the The experience was very comfortable and the service is great and friendly and I fealt that I was treated with respect and kindness.I do recommend the Milford dealership More
by nick.m
Employees Worked With
Evin Calderon, Mariah Carreras, Susan Cosentino, Kathleen Crosbie, Allison Croshier, Mike Giorano, Thomas Hackett, Josephine Nikolla
January 02, 2018
Best Toyota dealership I have been to, hands down! Excellent service. Didn't try to convince me I needed additional work (this has happened at other dealerships). Very kind. Super comfortable waiting a Excellent service. Didn't try to convince me I needed additional work (this has happened at other dealerships). Very kind. Super comfortable waiting area! Overall, great experience and great service!! More
by Bellabear
Employees Worked With
Anthony Roma
January 01, 2018
Quick and efficient Very courteous and pleasant. I was in and out in the time frame that I was told it would take for the work to be done. Very courteous and pleasant. I was in and out in the time frame that I was told it would take for the work to be done. More
by Carolyn Sullivan
Employees Worked With
Anthony Roma
January 01, 2018
New Highlander hunt I had an excellent experience getting my new lease from beginning to end. The dealer was very responsive to my initial email requests, which got me i I had an excellent experience getting my new lease from beginning to end. The dealer was very responsive to my initial email requests, which got me in the front door. I was then matched with a great salesman, Chris. He was clear and to the point. We worked efficiently and sealed the deal. I then even was impressed with the paperwork, and the financial process. Everyone I dealt with was pleasant and kept the fluff to a minimum. The dealership itself was very nice and comfortable. Great overall experience. More
by RD Buyer
Employees Worked With
Chris Ladd
December 30, 2017
Everything was straightforward. As I said, the deal was straightforward and working with Hany was great. He was professional and courteous. He worked on my behalf and appeared to g As I said, the deal was straightforward and working with Hany was great. He was professional and courteous. He worked on my behalf and appeared to go the extra mile to secure the sale. More
by paulf
Employees Worked With
Hany Arian, Guglielmo Astudillo
December 29, 2017
4Runner - Service Service team was responsive to my needs. Recommended service for my 4Runner 107K miles. The 4RUNNER is now running like it was new. Prior to service Service team was responsive to my needs. Recommended service for my 4Runner 107K miles. The 4RUNNER is now running like it was new. Prior to service it was lacking response. Now it has PEP More
by HKOHN
Employees Worked With
Anthony
December 29, 2017
Easy breezy! I went to DCH Toyota, looking to lease a new car. I worked with Jay, and he made everything easy! He did a great job making sure I chose the car that I went to DCH Toyota, looking to lease a new car. I worked with Jay, and he made everything easy! He did a great job making sure I chose the car that was the right fit for me! More
by lindsay.eldredge4391
Employees Worked With
Jay Carroll
December 29, 2017
New Toyota Camry lease Hany was a great sales agent He was kind and curteous He delivered on all aspects I highly recommend the dealership and Hany Bill Ashland Hany was a great sales agent He was kind and curteous He delivered on all aspects I highly recommend the dealership and Hany Bill Ashland More
by Happy shopper 123
Employees Worked With
Hany Arian
