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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

December 29, 2017

Great Experience Hany was friendly, professional, attentive and honest from the start to the end of my purchase. I would recommend him to anyone wanting to buy a Toyot More

by Teacher
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Guglielmo Astudillo
Dec 31, 2017 -

Imperial Toyota responded

Thank you very much for your review! Hany is great, and we are happy to hear that he was able to assist you while you were here.

December 28, 2017

My sales rep was the star Overall this is a very good place to purchase a vehicle. Conveniently located, great selection, comfortable atmosphere and friendly staff. However for More

by Sweetride53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Dec 29, 2017 -

Imperial Toyota responded

We are glad that Hany made your experience at the dealership so wonderful. Thank you for the great review!

December 27, 2017

Got new tires FAST! DCH Toyota is a clean, efficient dealership. I appreciate the professional atmosphere and the helpfulness of the staff. I needed new tires and was h More

by ANGELA. K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roma
Dec 28, 2017 -

Imperial Toyota responded

Thanks for this great review, Angela! I am so pleased to hear that you had an excellent experience with our team. Your compliments will be passed along to them, and I hope that we can take care of you again soon!

December 26, 2017

So far so good It's hard to completely rate this dealership as my only experience was in the purchase of a new car. Hany was an attentive, knowledgeable salesman. I More

by ????????
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Guglielmo Astudillo
Dec 27, 2017 -

Imperial Toyota responded

We appreciate your feedback, and we hope that you are enjoying your vehicle! Thank you for the great review.

December 23, 2017

December review I had a 7 AM appointment and the computers were sluggish, nonetheless my service representative Tony was courteous and efficient. I had many errands More

by Paula1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the mechanic who did the work, or the person who wash the car, but they did a great job too. , Anthony Roma
Dec 24, 2017 -

Imperial Toyota responded

We really appreciate the feedback on your service appointment! We are glad that you were out quickly and able to get on with your day!

December 13, 2017

Excellent Service Excellent and personable service. Leasing experience was excellent. James Lukach worked together with me and my wife so we can get a good lease deal o More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lukatch, James Lukatch
Dec 14, 2017 -

Imperial Toyota responded

What a great upgrade! We are glad that everything worked out and that you were able to get into that great Camry Hybrid! Thank you very much for letting us know about your experience.

December 12, 2017

excellent The buying experience was VERY professional in every situation,my salesman JIM L. was the best and very helpful. also CHRISTINE was there right on als More

by blk toyo tac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lukatch, Austin Bond, Christine White
Dec 13, 2017 -

Imperial Toyota responded

Happy to hear that you had such a great experience with us! Thank you for the great review!

December 10, 2017

service Anthony listen to all of my questions and made sure they were addressed at the 20,000 check. Service is always exceptional and friendly. Thanks More

by Ppd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Dec 11, 2017 -

Imperial Toyota responded

Always happy to hear feedback from our customer's service appointments. Thank you for this great review!

December 01, 2017

Thank You Richard Haskell Richard Haskell was very professional and helpful to my husband and I looking to purchase a Lexus SUV. I am very satisfied with my vehicle he made it More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haskell
Dec 03, 2017 -

Imperial Toyota responded

Thank you very much for your feedback about your experience at the dealership and with Richard. We are glad that the process was quick and painless!

November 29, 2017

Happy customer I felt listened to and guided thoughtfully through the car buying experience. I am thankful for the help I received from the staff and all of the memb More

by MCS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Jamie McDonald
Nov 30, 2017 -

Imperial Toyota responded

The title of your reviews makes us happy! We are glad that you received all the help that you needed when purchasing your vehicle. Thank you very much for your review!

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