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Imperial Toyota

Milford, MA

4.9
1,246 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,246 reviews

December 01, 2017

Thank You Richard Haskell Richard Haskell was very professional and helpful to my husband and I looking to purchase a Lexus SUV. I am very satisfied with my vehicle he made it More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haskell
Dec 03, 2017 -

Imperial Toyota responded

Thank you very much for your feedback about your experience at the dealership and with Richard. We are glad that the process was quick and painless!

November 29, 2017

Happy customer I felt listened to and guided thoughtfully through the car buying experience. I am thankful for the help I received from the staff and all of the memb More

by MCS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Jamie McDonald
Nov 30, 2017 -

Imperial Toyota responded

The title of your reviews makes us happy! We are glad that you received all the help that you needed when purchasing your vehicle. Thank you very much for your review!

November 27, 2017

Hany's A Good Guy I walked in looking for a used Camry, and Hany helped me find just the right one. He's a good guy to work with. More

by bmandrik
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Nov 28, 2017 -

Imperial Toyota responded

Glad to hear that you got exactly what you wanted! Thank you for choosing DCH Toyota of Milford, and for the wonderful review.

November 25, 2017

A good experience Hany Arian and the staff at DCH were excellent. Everything happened as promised with no glitches. Buying an auto is not my favorite pastime but they m More

by Asta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Ashley Shannon
Nov 26, 2017 -

Imperial Toyota responded

We only want to make sure that you drive off in a vehicle that you will love! Thank you for the review, and we appreciate you choosing your new vehicle from DCH Toyota of Milford!

November 24, 2017

Fantastic All of the staff were helpful, friendly and professional. I knew what was going to happen, cost and the time that my car was ready. More

by Aussies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Nov 26, 2017 -

Imperial Toyota responded

Thank you very much for your service review! We like to be upfront about everything, and are glad that you drove off happy!

November 19, 2017

Shopping for new vehicle I went to dealership because it was local and I was just starting to look. I met with Chris L. who was very nice and helpful to narrow down my search More

by Annie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bond, Christopher Ladd
Nov 20, 2017 -

Imperial Toyota responded

Thank you, Annie, for coming into DCH T Toyota of Milford and purchasing a vehicle! We are glad that you found just what you were looking for.

November 16, 2017

Very pleasant. Good review. Pleasant people to deal with, especially Mackenzie Hayes who was very helpful, My only gripe is the pricing is too high, Other than that, More

by John R Mahoney Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Nov 17, 2017 -

Imperial Toyota responded

John, we really appreciate you taking the time to let us know about your experience at the dealership!

November 16, 2017

Great Experience My husband and I recently purchased a vehicle from DCH Toyota. Hany was very helpful and accommodating throughout the process. We are very happy wit More

by salhaza
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Austin Bond
Nov 16, 2017 -

Imperial Toyota responded

So glad to hear that you are happy with your new vehicle! Hany is great to work with and always gets you in the perfect vehicle that fits your needs. Thank you for the review!

November 15, 2017

Service Great front desk help (Jamie), she was very friendly and helpful. however 2 right struts were ordered making me wait one more day for car. More

by Bgross06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Stewart
Nov 16, 2017 -

Imperial Toyota responded

Thank you for the service review! We are glad that Jamie was able to help you out!

November 15, 2017

Exceptional service I had brakes and rotors put in front and back on my Rav4. Jamie Stewart did an exceptional job being my Service Consultant and also the mechanic(I do More

by MaryLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Stewart
Nov 15, 2017 -

Imperial Toyota responded

Thank you for the review of your service experience. We are glad that you are back on the road!

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