383 Reviews of Imperial Toyota - Service Center
Great experience with this dealer Jarrett was very helpful and explained everything very well. Mike helpful and explained everything very well. Mike More
I worked with Jarett Viens and I am so pressed with his professionalism and knowledge. He provided details and was so honest with what I needed now vs what I will need later. The best thing, he jumped righ professionalism and knowledge. He provided details and was so honest with what I needed now vs what I will need later. The best thing, he jumped right up to help me while others looked away. He came right over to me with a smile. More
Great service and good service people. Gene Desroches was very helpful. Service was done in adequate time Gene Desroches was very helpful. Service was done in adequate time More
Excellent customer service from the telephone call to make appointment to check in and checking out. Everything explained. make appointment to check in and checking out. Everything explained. More
Thank you to Jarett is Service. I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having m I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having more done because he was so straight with me. I felt heard. He is my guy and I will tell everyone to ask for Jarett! More
Went in to utilize my free oil change (received a voucher in mail) and to have my tires rotated! Was in and out within 40 minutes. in mail) and to have my tires rotated! Was in and out within 40 minutes. More
I brought my Rav 4 in for service as I was having an issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and always look forward to working with Roger as I know I am going to get the problem solved. I would recommend anyone in the area utilize his expertise for any services needed. More
During my recent service appointment at Imperial Toyota, Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well and was very helpful. Gene gave me the time I needed and was polite, engaged and excellent to work with. I won't hesitate to work with Gene the next time my vehicle needs service and would recommend him to anyone. More
I showed up a day before my appointment because of an unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air le unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air leak. Gene suggested two additional services yet did not pressure me in getting them done. I decided to do them anyway because he explained they could be done now or next time. I was so thankful they could adjust the schedule and fit me in, otherwise I would have to come back the next day. More
we were very pleased with the service at this dealer, they were great to my wife and me, explaining the workings of the engine, especially devin sullivan who explained the different workings of the eng they were great to my wife and me, explaining the workings of the engine, especially devin sullivan who explained the different workings of the engine, and the way we should take care of it. thanks again Imperial, great work, we are coming back. sandy and gene More