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Imperial Toyota - Service Center

Milford, MA

4.9
383 Reviews

383 Reviews of Imperial Toyota - Service Center

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October 19, 2023

Great experience with this dealer Jarrett was very helpful and explained everything very well. Mike More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I worked with Jarett Viens and I am so pressed with his professionalism and knowledge. He provided details and was so honest with what I needed now vs what I will need later. The best thing, he jumped righ More

by GreatTruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Great service and good service people. Gene Desroches was very helpful. Service was done in adequate time More

by jamiemarie179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Excellent customer service from the telephone call to make appointment to check in and checking out. Everything explained. More

by rmbrown226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Thank you to Jarett is Service. I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having m More

by Lady D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Went in to utilize my free oil change (received a voucher in mail) and to have my tires rotated! Was in and out within 40 minutes. More

by FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I brought my Rav 4 in for service as I was having an issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and More

by LScott3368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
August 26, 2023

During my recent service appointment at Imperial Toyota, Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well More

by Robert B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

I showed up a day before my appointment because of an unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air le More

by dancing-bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

we were very pleased with the service at this dealer, they were great to my wife and me, explaining the workings of the engine, especially devin sullivan who explained the different workings of the eng More

by sgphil6631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

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