Imperial Valley Honda
El Centro, CA
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Their service is poor, not wanting to cover what should be covered. Staining that are seatbelt was stretched because it had gotten wet too often. (according to the Internet, it is polyester and should not be covered. Staining that are seatbelt was stretched because it had gotten wet too often. (according to the Internet, it is polyester and should not stretch). When I initially brought the issue up, asking it to be checked, I was told that’s good as long as there’s nothing in it. It gave me the impression that they were not going to cover it from the very beginning and that they would find a reason. More
I had a great experience at this Honda dealership! The staff was very friendly, professional, and helpful throughout the entire process. They made everything easy and stress-free, answered all of my q The staff was very friendly, professional, and helpful throughout the entire process. They made everything easy and stress-free, answered all of my questions, and never made me feel pressured or rushed. More
El departamento de servicio es excelente. Los Service Advisors son muy profesionales y muy amables. Siempre llevo mi carro con ellos porque sé que estoy en buenas manos con Honda ... Los Service Advisors son muy profesionales y muy amables. Siempre llevo mi carro con ellos porque sé que estoy en buenas manos con Honda ... More
I was made a deal on a vehicle and another vehicle was delivered to me. It was not the color nor year I had made a deal for. I blame this on a side sales rep that was brought in to try and close my deal. delivered to me. It was not the color nor year I had made a deal for. I blame this on a side sales rep that was brought in to try and close my deal. He did close the deal but by offering me lies. I did speak to management and they smoothed out a new deal on the vehicle but still sales reps should not offer lies in order to convince buyers to move forward with a deal. More
