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Imperial Valley Honda

El Centro, CA

4.6
113 Reviews

664 Thomas Lane

El Centro, CA

92243

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Showing 113 reviews

September 11, 2026

Bought a used vehicle from them not even 9 months later they tell me one of the brakes is already bad and needs fixing but it isn’t warranty on it and want to charge me to fix it. Then during a multipoint More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
September 11, 2026

Alex Chavez, Service Advisor always handles all my auto service appointments with great customer service. It’s nice that I can take care of all my car’s maintenance locally. Thank You! More

by Scram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chavez, Service Advisor
September 09, 2026

Good service with professional staff and nice facility. Friendly people and short wait time Shuttle available More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Posikera
September 07, 2026

I love this place, Avery good service and really good customer service. They have lots of cars More

by Gina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bratani Ojeda
September 06, 2026

Caro es súper amable , explica todo con claridad y siempre tiene una sonrisa! Es un placer que personas como ella estén en atención al cliente ! Si me gustaría sugerir que cambien las sillas que está More

by Michelleduron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caro (Service)
September 04, 2026

I want to thank Carolina Service Advisor for taking care of my wife and her vehicle, very kind and profesional, made our experience the best! More

by angelnavallez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Service Advisor
September 03, 2026

They had me waiting more than 3hrs for oil change, and alignment. This should been under warranty and I got charge $99. More

by Ashandrob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 04, 2026 -

Imperial Valley Honda responded

Thank you for your feedback. We know your time is valuable, and we're sorry your visit took longer than expected. We were happy to accommodate your Toyota Crown as a walk-in and worked to source the needed oil filter locally so we could complete your service the same day. As a courtesy, we provided a complimentary tire rotation and discounted the alignment to $99.95. We appreciate you choosing us for your service needs and will use your feedback to continue improving the customer experience.

August 30, 2026

Vincent was amazing. Made car buying experience great. Even when I felt like I was being difficult. He worked his magic and got what I wanted. The first finance person I More

by Pinki8760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent McNease
August 29, 2026

Female adviser failed to honor happy hour special and mail special promotion. Because it was not notified during checkin. She Just want make her quota. More

by jaws168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Reynoso, Jose Verdugo
August 29, 2026

I took my car to get serviced. The workers there especially Alex are very well customer service friendly and oriented. Very professional as well. More

by mssaraann23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chavez
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