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Indy Honda

Indianapolis, IN

4.4
2,173 Reviews
Serving the area, Bob Rohrman Indy Honda, located in Indianapolis, Indiana, is your premier retailer of new and used vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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8455 U.S. 31 South

Indianapolis, IN

46227

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Showing 2,173 reviews

August 21, 2020

I went in for just a maintenance service. My service guy Chuck was great! Walked me thru everything and was so friendly. Overall good service experience. More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Aug 21, 2020 -

Indy Honda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 21, 2020

The service dept. Is the WORSE I have ever experienced in my 60 yrs. of owing automobiles... I have made this noted to HONDA AMERICA.... More

by RW BERTLING Ret. USAF
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff McNeeley
Aug 23, 2020 -

Indy Honda responded

Hello, We are sorry that you feel this way about your recent experience with us. If you would like to speak with me about what happened regarding your time here, I would be happy to speak with you and address any questions or concerns you have. Please give me a call when you are available. Thank you. Best, David Piercefield General Manager (317) 887-0800

August 21, 2020

Kevin is incredible! My experience was great both times thanks to him. He was very helpful and informative. I will be back when need ed More

by nsandhu70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Indy Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Piercefield - General Manager - (317) 887-0800

August 21, 2020

Indy Honda was wonderful helping me get the car I wanted & it was a great experience...I would absolutely recommend them to family & friends......And, I Love my new car😁 More

by JLL831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Rising-Moore
Aug 21, 2020 -

Indy Honda responded

We cannot thank you enough for your wonderful review of Indy Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Piercefield - General Manager - (317) 887-0800

August 20, 2020

Great.job by Jeff Mcneeley, my service advisor at Indy Honda. He is extremely knowledgeable and so courteous. Jeff explained the whole service process to me and I was very impressed. More

by PEFLACK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 21, 2020 -

Indy Honda responded

We greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

August 20, 2020

Over the years, all of our service has been handled by Indy Honda because of their excellent service department. Jeff McNeeley is our service advisor and he always provides exceptional customer service as More

by RANDPSEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 20, 2020 -

Indy Honda responded

Hi there, thank you for the great review with Jeff! We truly appreciate your business and are here for you anytime you need help.

August 20, 2020

We have been going to Indy Honda for many years now and it has been going down hill. They know how to change your oil and do recalls, but much after that I feel they don't have enough experienced technicia More

by Disappointed Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon and the service department manager (did not catch his name)
Aug 20, 2020 -

Indy Honda responded

Hello, I am troubled to learn of your disappointment with any services that have left you with a negative impression. Our customers' are our top priority and I would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, David Piercefield General Manager (317) 887-0800

August 19, 2020

They were quick, informative, and very polite. I'm not sure of his name, but the guy that helped me once I got there would be a good example in any lesson toward customer service and courtesy. Thanks guys More

by bryanclapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk if it is the same person but my 'service advisor' was Jadon Landis. If that was him, he is a polite guy and good at what he does!!!
Aug 20, 2020 -

Indy Honda responded

You're so welcome, Bryan! We are so glad to know that we exceeded your expectations. If we can be of further service, don't hesitate to let us know.

August 19, 2020

Great customer service by Jeff in service department. Timely and quick. Will be back. Will recommend to friends and family. Will be back for next service intervals More

by TCJECUMMINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 20, 2020 -

Indy Honda responded

Thank you for the excellent review! We are glad to see that Jeff's outstanding service was timely and professional, thus earning your recommendation. Please come back at any time.

August 19, 2020

I have purchased a new Honda from this location and have had 3 Honda’s services here. A lot has changed in the past few months, but it is not for the better. Making an appointment took 3+ phone calls on two More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall Wilson, Jeff McNeeley
Aug 19, 2020 -

Indy Honda responded

David, I am concerned to learn about your disappointment regarding the services we provided you during your recent experiences. Your feedback is important to us and I would appreciate the chance to address your concerns. Please reach out to me at your own convenience. Thank you. Best, David Piercefield General Manager (317) 887-0800

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