Indy Honda
Indianapolis, IN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I went in for just a maintenance service. My service guy Chuck was great! Walked me thru everything and was so friendly. Overall good service experience. Chuck was great! Walked me thru everything and was so friendly. Overall good service experience. More
Kevin is incredible! My experience was great both times thanks to him. He was very helpful and informative. I will be back when need ed thanks to him. He was very helpful and informative. I will be back when need ed More
Indy Honda was wonderful helping me get the car I wanted & it was a great experience...I would absolutely recommend them to family & friends......And, I Love my new car😁 & it was a great experience...I would absolutely recommend them to family & friends......And, I Love my new car😁 More
Great.job by Jeff Mcneeley, my service advisor at Indy Honda. He is extremely knowledgeable and so courteous. Jeff explained the whole service process to me and I was very impressed. Honda. He is extremely knowledgeable and so courteous. Jeff explained the whole service process to me and I was very impressed. More
Over the years, all of our service has been handled by Indy Honda because of their excellent service department. Jeff McNeeley is our service advisor and he always provides exceptional customer service as Indy Honda because of their excellent service department. Jeff McNeeley is our service advisor and he always provides exceptional customer service as well. More
We have been going to Indy Honda for many years now and it has been going down hill. They know how to change your oil and do recalls, but much after that I feel they don't have enough experienced technicia it has been going down hill. They know how to change your oil and do recalls, but much after that I feel they don't have enough experienced technicians to get the problems diagnosed and fixed. More
They were quick, informative, and very polite. I'm not sure of his name, but the guy that helped me once I got there would be a good example in any lesson toward customer service and courtesy. Thanks guys sure of his name, but the guy that helped me once I got there would be a good example in any lesson toward customer service and courtesy. Thanks guys!!! More
Great customer service by Jeff in service department. Timely and quick. Will be back. Will recommend to friends and family. Will be back for next service intervals Timely and quick. Will be back. Will recommend to friends and family. Will be back for next service intervals More
I have purchased a new Honda from this location and have had 3 Honda’s services here. A lot has changed in the past few months, but it is not for the better. Making an appointment took 3+ phone calls on two had 3 Honda’s services here. A lot has changed in the past few months, but it is not for the better. Making an appointment took 3+ phone calls on two different days. The first two times it rang long enough I was hung up on! A new advisor quoted me the wrong service and price, then wrote down the wrong appointment time. I normally use Jeff, Kevin, or Marshall (but none were available). Next time I am Going to request Jeff it Kevin, as the others don’t seem to understand car maintenance. You need to keep Jeff and Kevin or else I will have zero confidence in this store. I also saw a new service advisor skirting around a lady customers problem / issue at pick up. I could tell he was flustered, but It was completely distasteful. More



