Indy Honda

I have been their multiple times for an oil change, 2 recalls, and tire rotations and my average rate time is 1.5 hours. I recently waited 1 hour and 45 minutes for an oil change and to repair a hole in recalls, and tire rotations and my average rate time is 1.5 hours. I recently waited 1 hour and 45 minutes for an oil change and to repair a hole in my tire, but they didn't fix my tire. I luckily checked my tire when I pulled into a store and still saw the screw in my tire, this is after they rotated my tires. They didn't both to check tire pressure after rotating my tires, which is how I noticed the screw. All of that being said, the staff has always been very polite and professional. When I came back to fix the screw in my tire, they had it done in less than 10 minutes. I may not go there for a while, but will probably end up going back in the future. More

Best service Ever, will be back. Love the car. Price was right. Easy access. Smooth transaction threw and threw. Saw it online 1st then had to see it. right. Easy access. Smooth transaction threw and threw. Saw it online 1st then had to see it. More

Dealer wouldn’t honor the extended warranty. Claimed it had been canceled, which it had not. Had to take it to another dealer, who honored the warranty. Also their online scheduling portal doesn’t work. T had been canceled, which it had not. Had to take it to another dealer, who honored the warranty. Also their online scheduling portal doesn’t work. This location is about 2 miles from my house but I’ll be driving the 30 miles to the north side of Indianapolis to Penske Honda to get any future service done. The sales dept is awful too. Says their location does not honor Honda Lease’s… More

I have dealt with this dealership for years...they always treat me right. I had to sell back a Ridgeline a few years ago because of financial problems...I was in tears but I lived that truck. They gave me a treat me right. I had to sell back a Ridgeline a few years ago because of financial problems...I was in tears but I lived that truck. They gave me a great price and I will keep going back to them. More

I did an online inquiry on a new Passport, Jake Lindsay salesperson and Nick Reiner responded quickly, offered all the information that I had asked for. They were upfront with pricing and transparency with salesperson and Nick Reiner responded quickly, offered all the information that I had asked for. They were upfront with pricing and transparency with their offer which was very refreshing. I really appreciated their approach to working with customers. More

Always easy to work with TK. She makes it easy to find the car I want at the right price, and always finds a way to make the process enjoyable. She’s the best! the car I want at the right price, and always finds a way to make the process enjoyable. She’s the best! More

the finance guy was absolutely not professional,how I wish I still remembered his name and he need to do a better job in future wish I still remembered his name and he need to do a better job in future More

Service dept. always does a great job. Highly recommend them. Have never had a service dept deal with me as well as they have. Thanks them. Have never had a service dept deal with me as well as they have. Thanks More

The manager was very fast talking and condescending! The deal he was trying to give me was laughable. He offered sticker price, fill the gas tank and give me 2 free oil changes. The gas tank was already f deal he was trying to give me was laughable. He offered sticker price, fill the gas tank and give me 2 free oil changes. The gas tank was already full and I live 45 min away. As a woman, I felt like I was teleported to the 1950s. I know this is a hot car market, but xxxx. On a side note, Lamont was courteous and helpful. More

Had an issue with the new salesman and misinformation on what extras the car had. Called the manager three times and no return call yet what extras the car had. Called the manager three times and no return call yet More