Indy Honda

Jim Swanson here..I purchased a car from Indy Honda from their website and had it shipped to North Carolina…Scott Hall was my salesman, he did an excellent job of describing the car..he sent many pictures/v their website and had it shipped to North Carolina…Scott Hall was my salesman, he did an excellent job of describing the car..he sent many pictures/videos and answered all my numerous question. I highly recommend Indy Honda if your looking for a car…be sure to ask for Scott… More

Salesman and staff were friendly and the purchase went fine. Had to pay $1300 in taxes when registering the Ridgeline because they calculated the tax incorrectly. I asked them 3 times to be sure they ha fine. Had to pay $1300 in taxes when registering the Ridgeline because they calculated the tax incorrectly. I asked them 3 times to be sure they had it correct (this included the Finance person (Jason) and my salesman. It was a good experience at the dealership but I was very upset that I had to pay that when registering the vehicle because of their mistake. More

Great job good people there nice location close to my house take 15 min to get there they good take care everyone’s thanks so much house take 15 min to get there they good take care everyone’s thanks so much More

He is very nice, very friendly and knowledgeable. He knows me by name and is very personable. He keeps me informed and let’s me know when to expect my car. knows me by name and is very personable. He keeps me informed and let’s me know when to expect my car. More

The service was excellent and very friendly. Jami was helpful and informative about everything I needed. Everything is now correct and working properly. Thank you! helpful and informative about everything I needed. Everything is now correct and working properly. Thank you! More

Salesman was great, however everyone else was very unprofessional. The finance department seemed to be very unorganized, and continually misspelled my name. During my visit I observed employees lookin unprofessional. The finance department seemed to be very unorganized, and continually misspelled my name. During my visit I observed employees looking at Tender and talking about how a woman was shaped, I overheard another employee shout his computer password across the dealership, and management in the floor couldn’t be bothered to handle customer questions but instead sent the salesman back several times after a manager was requested. Had this not need the only vehicle in stock in the area I would have walked away. I already had my financing and came to the dealership with a check and I was still there for several hours on both days I had to go to the dealership. I frequently buy cars and this was by far one of my absolute worst experience. More

Jami was great. Would differently recommend anyone with a Honda to visit Jami in service. She was able to take care of my car need. Honda to visit Jami in service. She was able to take care of my car need. More

Very good experience No surprises Very very very very Very good experience No surprises Very very very very very very good experience Great quality Great price Very friendly staff, great del Very good experience No surprises Very very very very very very good experience Great quality Great price Very friendly staff, great delivery Best experience ever in car purchase More

Great service, friendly, didn’t have to wait to long. Never have any complains about anything. get appointment quickly never have to long. Great service every time. Ooh Never have any complains about anything. get appointment quickly never have to long. Great service every time. Ooh More

I want to tell you about my recent experience with the integrity of Indy Honda. I had been given a quote for a new CR-V a while back. Since that quote was given, car prices increased significantly due t integrity of Indy Honda. I had been given a quote for a new CR-V a while back. Since that quote was given, car prices increased significantly due to the shortage of vehicles . However, I took a chance and called Indy Honda and spoke to a salesman to see if they could still honor that price, fully expecting that they probably could not. He said that he thought that they could, was busy and would call me right back. He didn’t. About a week later, I called and spoke with a different salesman and told him about the prior call and the prior quote. He said that he would talk with his manager to see if they could still honor it and would call me back. He called back with the good news that they still could sell it at that price. To make a long story short, he called back the next day (the day that we planned to purchase the vehicle) and said that they couldn’t. I followed this up with someone who I understood to be a manager, expressing my confusion about a manager approving it one day and wouldn’t honor it the next. Incredulous, and very disappointed, I decided to go up the line of management. I was again told that they couldn’t sell it at the price quoted. I am not sure why they focused on whether or not they could sell it at that price rather than addressing the integrity issue of agreeing to and then going back on their word. I then asked for the contact information for the next person up the management line, and received no reply. That was on 7/2/21, and, to date, still no reply. More