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Indy Honda

Indianapolis, IN

4.4
2,172 Reviews
Serving the area, Bob Rohrman Indy Honda, located in Indianapolis, Indiana, is your premier retailer of new and used vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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8455 U.S. 31 South

Indianapolis, IN

46227

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Showing 2,172 reviews

September 07, 2020

Great customer service provided by experienced sales and financing personnel...Friendly and very professional. Very happy with my CRV. I would recommend dealership to friends and family. More

by RJENGELESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Rising-Moore, Ryan Nesta
Sep 07, 2020 -

Indy Honda responded

Thank you for the wonderful review! We love nothing more than knowing that you received great customer service at our dealership. We look forward to doing business with you again in the future.

September 05, 2020

Had a 30,000 routine maintenance appointment and they got me right in, were very friendly and courteous, got the work done on time without issues. More

by SWATVBFD948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 06, 2020 -

Indy Honda responded

Sounds like you had a very efficient experience in our service department, that's exactly what we like to hear! Thank you for bringing your vehicle to us at Indy Honda and we look forward to servicing your car again when needed.

September 04, 2020

They were prompt - on time. Did a nice job. Replaced They were prompt - on time. Did a nice job. Replaced my battery. Good thing I don't have anything else to say. I don't have anything el More

by shierlingjoe025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 04, 2020 -

Indy Honda responded

We're so grateful for this 5-Star Review! Customer satisfaction is our main goal, and it pleases us to hear your experience was memorable.

September 04, 2020

For being an appointment for oil change only, an hour and 45 minutes seemed a limitless much while waiting. Had my check in guy not looked under my hood upon delivery, I would have lost my radiator cap lead More

by Philo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Indy Honda responded

Hello, Thank you for bringing this to my attention. I am disappointed to know that you did not receive quick service and were not fully satisfied with your oil change appointment. I would appreciate the opportunity to speak with you so that I can address your concerns. Would you please reach out to me at your earliest convenience? I look forward to hearing from you! David Piercefield General Manager (317) 887-0800

September 03, 2020

Had an 8:30 AM appointment Monday. Service did not get back until 4 PM. Had to get part Tuesday - delayed my pickup until Wednesday. More

by TRIAD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Indy Honda responded

Hello, Thank you for contacting us. Please know that I take your feedback seriously, and I would like to learn more about what happened on your recent service visit. Please call me with your preferred contact information to discuss this further. David Piercefield General Manager (317) 887-0800

September 03, 2020

Been Customer since 2001 when I bought my CRV there. Always had great service. Everything fixed right the first time. No service returns for same problem. More

by MOOR1144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Indy Honda responded

That's wonderful to see! We are thrilled to see that your visits have always exceeded your expectations. We look forward to working with you again.

September 03, 2020

My car door jam, door and carpet were covered in oil after my last oil change. Very disappointed. I am going to go somewhere else next time. More

by BECCA.RITTER72509
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff McNeeley, Jim Mills, Heather Schultz
Sep 03, 2020 -

Indy Honda responded

Becca, I am sorry to learn about the condition of your vehicle after your recent service experience. Please reach out to me so that we can better understand what happened and address your concerns. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 03, 2020

After getting a tire rotation and oil change a new light appeared with a sensor issue. I took it back to the dealership 3 more times, only for them to tell me that there is basically nothing they can do bes More

by samtfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was not given any names. , Heather Schultz
Sep 03, 2020 -

Indy Honda responded

Hello, I regret to learn about your disappointment regarding the services and inspection we provided. Your feedback is important to us and I would appreciate the chance to address your concerns. Please reach out to me at your own convenience. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 03, 2020

Brought car in for oil change and check back up camera. Was informed camera must be replaced, declined. When oil change done I got in the car and my Navagation, phone, audio, menu not working. I turned of More

by MICHELLE.CURTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff McNeeley
Sep 03, 2020 -

Indy Honda responded

Michelle, I am concerned to learn about your dissatisfaction regarding your recent service experience. Please reach out to me directly so that I can address your concerns regarding your Navigation, phone, and audio menu. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

September 03, 2020

Good service . Friendly . Attention to detail Very Good service . Friendly . Attention to detail Very comforting that they take care of my car! Very happy Never disappointed in service and help More

by JOHNFGRIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 04, 2020 -

Indy Honda responded

Thank you for the 5-star rating and great review! We are happy to know what you were provided with good customer service during your visits! We value your business and we are always here to help!

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