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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

July 21, 2020

The lack of communication (I had to call repeatedly to The lack of communication (I had to call repeatedly to get updates) was the biggest problem and because to choose to drop off the night before and di More

by Traci
Recommend Dealer
Yes
Employees Worked With
Bill the manager of service
Jul 22, 2020 -

Indy Honda responded

Traci, Thank you for taking the time to leave your honest feedback. It’s unfortunate to hear about your experience at our dealership and the lack of communication you’re receiving. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can work through this together. Best, David Piercefield General Manager (317) 887-0800

July 21, 2020

Great experience. I have bought multiple cars over the years and Indy Honda is at the top of my list!!l From test drive to application process to finance a seamless sale. More

by THERESAMHELM
Recommend Dealer
Yes
Employees Worked With
Teresa King, Ryan Nesta, Ryan Adams
Jul 23, 2020 -

Indy Honda responded

Thanks for the great review! We are so glad you enjoy your buying experience with us. Please let us know if we can be of any further assistance!

July 20, 2020

Service was excellent and fast even though I had no appointment. Was there to have brakes checked after a slight accident with my car. They found the brakes were fine. More

by LOIS.BOWSER
Recommend Dealer
Yes
Employees Worked With
Jadon
Jul 21, 2020 -

Indy Honda responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and that you found the service to be excellent. We are always here to help!

July 20, 2020

Next time I’ll opt out on the car wash and service was way more expensive than what I was used to paying. This was a first service due on a new vehicle. More

by JESSIE.LEIGH
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jul 21, 2020 -

Indy Honda responded

Hi, Thank you for sharing your comments. Feedback is important to us and I would like to better understand any services and pricing that did not meet your expectations so I can address any concerns. Please contact me at your earliest convenience. Best, David Piercefield General Manager (317) 887-0800

July 20, 2020

I always happy in Honda dealer and all of there employees with the services and good knowledge that understanding what customers was asked for. Thanks More

by NSEIN
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jul 21, 2020 -

Indy Honda responded

Thank you for the 5-star rating and great review! We truly appreciate your business and we hope that you will continue to choose us as your dealership in the future!

July 20, 2020

Thank you The previous week, I had my car in for service and was concerned that staff members were not wearing masks. When I brought my car in on Thursday for a More

by RJOHNSON38
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jul 21, 2020 -

Indy Honda responded

Thank you for taking the time to write us a review. While we've had to make adjustments to our day-to-day operations in order to keep both our valued guests and incredible staff safe, you can count on us to continue focusing on keeping prices fair and the quality of our customer service high! We are thrilled to learn your experience with us was no exception. Please let us know how we can assist you further, and we hope you'll consider us again in the future.

July 20, 2020

Great Experience! I recently purchased a new Honda CR-V from Indy Honda and had a great experience. My salesman, Mark Pio, was great! He was very personable, knowledg More

by HOOSIERJULIE1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pio
Jul 21, 2020 -

Indy Honda responded

Hi there, thank you for the great review! We're glad to hear Mark has given you excellent service! Congratulations on your new Honda CR-V! We are here anytime you need help!

July 19, 2020

Satisfied Customer I have used this service center several times over the years. Professional staff. Work is always done as requested & they explain what is needed & why More

by VICKI.WOOD47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jul 20, 2020 -

Indy Honda responded

Thank you for being a loyal customer! We are happy to know that you find our team to be professional and attentive! We are always here to help!

July 18, 2020

My car was dead had to be jumped, requires new battery. Excellent service at Indy Honda. My only concern is that my CRV required a battery so soon. I have not been very satisfied with this vehicle More

by COBBDEBORAH
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jul 19, 2020 -

Indy Honda responded

Thank you for sharing your review. We are happy to know that you enjoyed our services. We look forward to working with you again.

July 17, 2020

Employess were nice everything went pretty smooth it did take a while to get back to finance but it was closing time and multiple people waiting but overall pretty good More

by SHAWFELLOWS
Recommend Dealer
Yes
Employees Worked With
Dakota online was helpful, Brian Beck, Justin Schoettle
Jul 17, 2020 -

Indy Honda responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again.

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