
Indy Honda
Indianapolis, IN
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2,146 Reviews of Indy Honda
VERY HELPFUL, WENT OUT OF THEIR WAY TO TAKE CARE OF ME I needed an oil change and was going out of town. Did not realize so low and the wrench came on. I stopped to see if any possibility I could get wo I needed an oil change and was going out of town. Did not realize so low and the wrench came on. I stopped to see if any possibility I could get worked in before I had to leave in 2 days. They worked me in that day and was so generous about taking care of my situation. I usually work with Kevin, but this time Jeff helped me and did great. I so appreciate your service and working with your representatives. More
Smooth price negotiation, informative session on features Mark Pio handled this transaction in a clear and professional manner. He understood what it would take to earn my business. He was very knowledgeable Mark Pio handled this transaction in a clear and professional manner. He understood what it would take to earn my business. He was very knowledgeable and communicated the extensive features of this new vehicle. It was a pleasant experience and I would recommend the dealership and salesperson to friends. Jason Nowling finished up with the financial details and was quick, friendly and efficient. More
I was very clear about how i needed the purchase of my Civic to go and had to deal with your financial rep running my credit after i told him not to then running the loan instead of sending a purchase agr Civic to go and had to deal with your financial rep running my credit after i told him not to then running the loan instead of sending a purchase agreement to my bank like i asked. They were supposed to handle my loan not your financial rep.. i have advised many people to avoid your dealership. Wont be letting your dealership sell me another vehicle unless you can make things right. More
Kind, polite people with quick and efficient services I showed up for an oil change, I was the first appointment at 7:30 AM, nobody told me how it worked when you're the first one there, so upon arrival I I showed up for an oil change, I was the first appointment at 7:30 AM, nobody told me how it worked when you're the first one there, so upon arrival I didn't know if I should stay in my car, or knock on the door and talk to someone. After sitting for five minutes in my car at 7:28 ( I acknowledge this was prior to them opening at 7:30) I decided to go up and knock. While several people inside made eye contact with me, they all ignored me and no one came to open the door. At 7:30 they opened the garage doors, and several other people who had arrived after me were already in their cars, they drove up, got served first, while I was left to figure out that I was apparently supposed to wait in my car. There was no sign to indicate what I was supposed to do and no one felt compelled to inform me, it should've been mentioned on the call when I scheduled the appointment, or someone in the office could've taken literally 5 seconds of their time to explain to me how it worked. After I was helped by a very nice man, Kevin, who helped the process go much smoother from there. More
When I walked In the two service attendants did not even acknowledge me. One just stared at me with crossed arms and didn’t even say hi when I did. Just stared. The other didn’t turn around just stayed focu acknowledge me. One just stared at me with crossed arms and didn’t even say hi when I did. Just stared. The other didn’t turn around just stayed focus on his cell. I believe it was Kevin who helped me. He deserves 5 stars. Also- no one was wearing masks or using sanitizer during this crisis. I would not even recommend this place to anyone. More
I was in there for my A17 oil change service. The check-in and check-out process was smooth. Jadon checked me in and informed me that there are open recalls on my vehicle. He gave me the option to ge check-in and check-out process was smooth. Jadon checked me in and informed me that there are open recalls on my vehicle. He gave me the option to get it done the same day or to schedule it for later. I didn't interact with anyone except Jadon and the cashier, and they both were friendly and courteous. More
Great work My car was fixed quicker than I expected. It was a great experience. Jadon was very friendly and great at communicating in a timely manner. My car was fixed quicker than I expected. It was a great experience. Jadon was very friendly and great at communicating in a timely manner. More
Excellent Everyone was very helpful, kept us informed as to what was going on, and provided excellent timely service. Look forward to future visits. Thank you Everyone was very helpful, kept us informed as to what was going on, and provided excellent timely service. Look forward to future visits. Thank you More
Excellent experience with all aspects of purchasing my car - from picking out on line, meeting with sales rep and financing. Observation: no women in Sales?? car - from picking out on line, meeting with sales rep and financing. Observation: no women in Sales?? More
Great service! Even ran my car through the car wash! Indy Honda is we’re I purchase my car and have completed all my car service needs. Indy Honda is we’re I purchase my car and have completed all my car service needs. More