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Indy Honda

Indianapolis, IN

4.2
2,139 Reviews
Call Dealership (317) 225-4777
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8455 U.S. 31 South

Indianapolis, IN

46227

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2,139 Reviews of Indy Honda

March 31, 2023

Good customer service experience. Indy Honda has assisted me in all concerns without asking for reservation fee. I have taken my new HRV without any hassle. More

by JEREMYRODC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa King
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Apr 01, 2023 -

Indy Honda responded

Hello, thank you so much for this 5-star review! It makes us glad to learn that you received great customer service from our staff here at Indy Honda and that they could assist you with your new HR-V. It is our hope that you continue to visit us for your future automotive needs.

Apr 03, 2023 -

Indy Honda responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

Helpful
March 30, 2023

The sales person was considerate of our needs and budget. The car price we purchased was very competitive on the market. More

by GDWALTZ
Recommend Dealer
Yes
Employees Worked With
Chance Aubrey, Nicolas Ferrari
Report | Print
Mar 31, 2023 -

Indy Honda responded

We are glad you enjoyed great customer service working with our Sales Team at Indy Honda. Thank you for your positive review and for trusting us with you purchasing needs. We are here if you need any further assistance.

Mar 31, 2023 -

Indy Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 29, 2023

Had terrible communication with the service manager. He declined multiple services that were needed automatically. Then had an issue with the car soon after and blame was put on me because he never ment More

by Nabright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
Report | Print
Mar 30, 2023 -

Indy Honda responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me your preferred contact information so we can further discuss this? Best, David Piercefield General Manager (317) 887-0800We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful 1
March 22, 2023

My recommendation for Indy Honda would be to offer pick up and drop off services More

by ANUPRIYA.ADP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Report | Print
Mar 23, 2023 -

Indy Honda responded

Thank you so much for the 5-star rating. We greatly appreciate you choosing to visit us at Indy Honda. We thank you for your business.

Mar 24, 2023 -

Indy Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
March 19, 2023

Been purchasing from Indy Honda since 2010 they appreciate there customers and look out for the best of everything for there customers. They take no shortcut and all work is top notch More

by CRAFT.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Loughlin
Report | Print
Mar 20, 2023 -

Indy Honda responded

Hello. We are glad to learn that you are consistently impressed with the Sales Team of Indy Honda. Our team will be excited to learn about this 5-star review. Thank you so much for being one of our valued customers and we look forward to your next visit.

Helpful
March 17, 2023

Pasqual was great to work with. Still haven't received the second key and owner's manual. Paid 150 an hour for roof racks and tacked on another $30 to replace a tire that had a More

by DKVILLA90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pasqual Guillermo
Report | Print
Mar 17, 2023 -

Indy Honda responded

Hello, I appreciate you taking the time to share your review regarding your recent visit here at Indy Honda and am pleased to know our team was great to work with. I would, however, like the opportunity to discuss your feedback regarding your second key and owner's manual as well as your experience with our Service Department and the subsequent price for service. Can you please contact me at your convenience to discuss this further? Thank you, David Piercefield General Manager (317) 887-0800

Helpful
March 17, 2023

Harshil made the very unpleasant experience of buying a car into a great experience. I love my new car and would reccomend him More

by ONEFURSUN101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harshil
Report | Print
Mar 17, 2023 -

Indy Honda responded

Thank you for your recommendation and business. Our Sales Team is thrilled to learn that you had a great experience here at Indy Honda. We hope you enjoy your new vehicle, and we look forward to seeing you again.

Helpful
March 09, 2023

The service overall was very good. My only suggestion would be if I spend 800 dollars for scheduled routine maintenance, I should at least get a car wash! 🤷🏻‍♀️ More

by Lynsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Report | Print
Mar 10, 2023 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 09, 2023

Good service, great staff. I trust them with my Honda. I will bring it back each time for service. More

by lamblake13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Report | Print
Mar 10, 2023 -

Indy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 06, 2023

Pascual is a nice and knowledgeable guy! Highly recommended! The dealer ship does need to do a better job at cleaning the vehicles though. Mine was dirty when given to me. They also tried to More

by Mr.Rater
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasqual Guillermo
Report | Print
Mar 06, 2023 -

Indy Honda responded

Hello, We value customer feedback here at Indy Honda. I would like the chance to speak with you about your vehicle cleaning and your recent experience with our Sales Team. At your earliest convenience, please contact me directly so we can discuss this further. Thank you. David Piercefield General Manager (317) 887-0800

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