Indy Honda

Completely incompetent parts/services department. Wasted 2 months of my time and the only thing (out of 4 things I needed fixed) I had done to my car in that 2 month period was an oil change, which I can ge 2 months of my time and the only thing (out of 4 things I needed fixed) I had done to my car in that 2 month period was an oil change, which I can get done almost anywhere else. DO NOT GO TO THIS INDY HONDA!!!!! I would drive an hour to another Honda dealership to get it fixed before I would go to this one. More

TK was great to work with but I did not like Adrian. Adrian would not give me a price but when my daughter-in-law contacted TK that was truly a different story. TK and Nate are truly deciated workers f Adrian would not give me a price but when my daughter-in-law contacted TK that was truly a different story. TK and Nate are truly deciated workers for Honda. More

After being told that my new vehicle would be covered against "dings" with upgrading my protection plan, and never receiving a copy of this extended warranty my CR-V was impacted by hail. The dealership against "dings" with upgrading my protection plan, and never receiving a copy of this extended warranty my CR-V was impacted by hail. The dealership gave me the run around and would not answer for why I was lied to, and showed a lack of ethics in treating me only two weeks after my purchase. I would never recommend this dealership. More

My experience with TK King at Indy Honda was awesome. I was helping my mother-in-law shop for a car. She recently lost her husband and has never purchased a car before. No pressure on me, right?! TK was helping my mother-in-law shop for a car. She recently lost her husband and has never purchased a car before. No pressure on me, right?! TK took care of everything. She helped my mother-in-law select a model she felt comfortable and secure with. TK was patient through numerous changes on options, color, etc. Her communication was outstanding, even after the sale closed. No dealership games - just a great deal and outstanding customer service! I know where (and who) I will be buying my next car from! Thanks for making me look good, TK! More

Brought a use car (as is) on 9/9/2011 on 9/11/2011 the cluster panel failed and yes I know as is but the dealership would not help with cost or anything and was told that I would need to pay 500+ dollar f cluster panel failed and yes I know as is but the dealership would not help with cost or anything and was told that I would need to pay 500+ dollar for a car I had two days. Would not remend or use this car dealership again. Personally I believe is a shitty deal once they get your money they do not care about you anymore. Buyer beware More

I'm very pleased to say everyone treated me with respect. No snarky attitude, no looking at me with $$ signs in their eyes. I came from the "GM Family" and am relieved to see I'm treated just as well by Ho No snarky attitude, no looking at me with $$ signs in their eyes. I came from the "GM Family" and am relieved to see I'm treated just as well by Honda as I did with GM! I highly recommend this dealership. More

Awesome dealership with great people to help on the sales and service side of the business. I would highly recommend anyone to purchase a car from Indy Honda in the future. and service side of the business. I would highly recommend anyone to purchase a car from Indy Honda in the future. More

Josh was helpful without being pushy. He was informative and honest... none of that slimy car salesman stuff here. He really wanted me to leave with the best deal possible and walked me through all options and honest... none of that slimy car salesman stuff here. He really wanted me to leave with the best deal possible and walked me through all options since I was upside down in my trade-in. This was such an awesome experience that I am positive that I will never shop anywhere else. I highly recommend Indy Honda and salesman Josh! More

We started out looking for a used CRV. We found one at Ed Martin Honda that we thought was "it", but had to sleep on it.We stopped in at IndyHonda on our way home, having been out to several Honda dealer alr Martin Honda that we thought was "it", but had to sleep on it.We stopped in at IndyHonda on our way home, having been out to several Honda dealer already.There was one on the lot that was comparable to the Ed Martin CRV but priced higher.We did not go in to talk to a salesman, but headed home to look for an internet price on the IndyHonda CRV.We emailed for a price and T. K. King promptly responded.We also emailed her about the discounted price for public school employees.She was again prompt in response.We stopped in the next day to test drive the IndyHonda CRV, but found that the Ed Martin CRV road smoother and was a bit less in price.Went off to Ed Martin for another look and probably buy, but it had sold after we left the day before.The Ed Martin salesman suggested we consider a pricing a new one.We had not considered a new CRV thinking it would be priced out of our comfort zone.We were surprised that there was not much difference in the new and used, but Ed Martin did not have exactly what we wanted on the lot and would have to find one.We called T. K. to see if she could price one for us and headed back to IndyHonda.T.K. had a better price and worked with us on some accessories we wanted as well. She is the BEST salesperson we have ever dealt with in all our years of car shopping.She was prompt on every answer to our inquires and the best thing of all was she did not have to get up and ask the manager about anything having to do with pricing.We were not handed off and made to sit waiting on answers.It was by far the best customer service we have ever had in any dealership.The price we came away with was not just "good" but really "very good".The only reason it is not "great" is because, well, cars are EXPENSIVE!You always feel like you wish you could have spent less, but we do feel T. K. gave us the best possible deal we could have gotten anywhere on this new CRV.The only other person we had to deal with was the financial guy, Nate.He was also excellent to work with, informative but no pressure.We walked away knowing that when we need to make our 6th Honda purchased (this was our 5th Honda we had bought over the years)we will give IndyHonda the first and last effort to once again have our business. Hopefully T. K. is still selling cars when our '03 Pilot wears out! More

It does seem like many people have rated Indy Honda to be great, but unfortunately for me, I had a terrible experience. They did have a good price on the new car I wanted, but misinformed me on its availabil great, but unfortunately for me, I had a terrible experience. They did have a good price on the new car I wanted, but misinformed me on its availability. But when they valued my trade, it is ridiculous! I had a perfectly good car worth more than $3000, and they valued it at less than $900. I was insulted and offended. And there was not a budge, not a counter-offer, nothing! I just walked out and went to the dealership that eventually did give me $3500 and a better new car price. Indy Honda seems to be becoming arrogant, complacent and is quickly losing its customers! That is the nature of this business. Please remember Indy Honda - Customer is King. More