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Indy Honda

Indianapolis, IN

4.2
2,148 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,148 Reviews of Indy Honda

January 10, 2022

Great service and they dropped us off and picked us up from the mall while they were working on our car. Thank you! Everything was repaired perfectly More

by FRANKSFINELEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Justin Schoettle, Kevin McDaniel, Tim Woodall
Jan 10, 2022 -

Indy Honda responded

Hello, thank you for sharing your positive feedback about our Service Department here at Indy Honda. We are pleased to learn of your experience and look forward to servicing your vehicle again in the future.

January 10, 2022

Salesman was friendly and good. Was sold two optional items that totaled almost $2000 because I was told it was “mandatory for all new car sales”. However the contract states “opt More

by CHAD042775
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Rector, Gary Kootz
Jan 27, 2022 -

Indy Honda responded

Chad, providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 18, 2022 -

CHAD042775 responded

Replying only because Indy Honda replied to this publicly, to give the impression that they cared. The lack of proactive response and discussion on this has been eye-opening. Indy Honda has lost a 30-year customer simply by lack of response and resolution. I have called Indy Honda many times over the previous 6-10 weeks and have been told multiple times that a manager would return the call. Not once has that been the case. For anyone considering Indy Honda, I would strongly advise against it.

January 08, 2022

I only take my car to Indy Honda because I trust them to do a good job. They do not take advantage of me because I am a female. More

by falendar6605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Strasser
Jan 08, 2022 -

Indy Honda responded

Glad to learn we could make your experience with us great! Thank you, and have a fantastic day!

January 08, 2022

Kevin provides excellent service completion. If I want service completion, I request Kevin. This survey is getting on my nerves. It is supposedly just a few minutes, but your indicated I can't submit un More

by PETERSDEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jan 08, 2022 -

Indy Honda responded

Thank you for your review. We are so pleased you enjoyed your visit to Indy Honda! It means the world to see we have earned your trust in our Service Department!

January 07, 2022

After a standard check-up and oil change, our car began leaking oil and/or fluids. Previously that had not been the case. When we returned the car to the service center, they reported there was no leak a More

by SMSTROUDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke
Jan 24, 2022 -

Indy Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service.

January 05, 2022

From our sales person Jacob to the finance manager, everyone was so helpful. It was the fastest car buying experience we have ever had. Everyone was helpful, not pushy, and so professional. More

by THEBEANS08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Balderas, Jason Nowling, Jason Nowling
Jan 05, 2022 -

Indy Honda responded

We are so pleased to read that our Sales and Finance Teams took amazing care of you here at Indy Honda. We are happy to learn that you purchased a new vehicle here. We hope you love it. We value your business.

January 04, 2022

I very happy with my new Honda and Jacob was great at I very happy with my new Honda and Jacob was grea t at keeping update d about the hrv! More

by JENNIFERDAVIS6647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob balderas, Jason Nowling, Justin Rector
Jan 04, 2022 -

Indy Honda responded

Thank you for the excellent review, Jennifer! Congratulations on your new Honda! Don't hesitate to reach out to us when we can work with you down the road at Indy Honda.

January 04, 2022

Friendly, competent service. Explained everything and estimate was just as they said. I would recommend. More

by monkeyshed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Goodrich
Jan 04, 2022 -

Indy Honda responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

January 01, 2022

My sales person was attentive, informative, and knowledgeable. Maintenance department very helpful and pleasant, but that department does not return calls. More

by CHETRAWHITTINGHILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Malcom Fincher, Lyndsay Strasser
Jan 03, 2022 -

Indy Honda responded

Hello, It makes us happy that our Sales Department was attentive, informative, and knowledgeable whilst working with you. We take on board your feedback about our Service Department. Enjoy your purchase and thank you for choosing Indy Honda. Know that we are always here should you need us.

December 29, 2021

I have visited the Indy Honda dealer office in Greenwood. The staff was supportive and polite. My car purchase was smooth and quick. More

by Vishwajeet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Jason Nowling, Justin Rector, Brandon Kidd
Dec 29, 2021 -

Indy Honda responded

Indy Honda wants to thank you for the five star rating!

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