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Indy Honda

Indianapolis, IN

4.2
2,149 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,149 Reviews of Indy Honda

October 12, 2021

They squeezed my repair in on the next day when Avon was booked up. It was a longer drive to the south side, but I needed to get the work done before my daughter went back to New Orleans. Indy Honda came More

by TOM.VERTACNIK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lyndsay Strasser
Oct 13, 2021 -

Indy Honda responded

Thank you for taking the time to share your feedback with us, Tom. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2021

My service advisor, Nicholas Goodrich, was extremely helpful, and he went above and beyond in correcting a problem. I have always appreciated the great customer care I have received at Indy Honda. More

by MCGRAW439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Goodrich
Oct 10, 2021 -

Indy Honda responded

Thank you for taking the time to share your excellent service experience with Nick! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Indy Honda.

October 08, 2021

Service was the usual efficiency and quickness but there is always room for improvement that can only be identified by management. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 09, 2021 -

Indy Honda responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2021

Service was completed on time. It was nice that they could bring me to work. More

by SEKENT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name of service person
Oct 09, 2021 -

Indy Honda responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

October 08, 2021

I have always found the people I deal with efficient, pleasant and knowledgeable and this time was no different More

by SUZIBLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Goodrich
Oct 09, 2021 -

Indy Honda responded

Suzi, thank you for taking the time to share your efficient service experience with Nick! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Indy Honda.

October 07, 2021

Purchased a beautiful new Honda Pilot EX-L from Pamu at Indy Honda. First experience ever buying a brand new car and couldn't be more pleased. No pressure sales tactics, friendly, informative and helpful More

by KATIESELLSINDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamu Mand, Chance Aubrey
Oct 07, 2021 -

Indy Honda responded

Katie, We are very happy to hear Pamu provided you with such a positive experience! Congratulations on your Honda Pilot EX-L! We sincerely value your business and look forward to your next visit.

Nov 09, 2021 -

Indy Honda responded

Indy Honda appreciates the positive rating and review! We had a terrific time working with you to get you into your new Honda Pilot EX-L! Thank you for allowing us to be a part of your first new car buying experience! Have a great day and stay safe!

October 07, 2021

Called Indy Honda 2times in 1week . Was told i would be receiving a call back from so i could set up an appointment. Never got called back . More

by JC-FR13
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke
Oct 07, 2021 -

Indy Honda responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your communication with our team. Indy Honda always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me directly at the information below?  Best, David Piercefield General Manager (317) 887-0800

Oct 08, 2021 -

JC-FR13 responded

I would give all , no stars !

October 06, 2021

The salesperson didn't seem interested in making the sale. It was like take it or leave it kinda deal with me. It felt like they didn't really want my business. I also received my title documentation re More

by AJ939
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Hall, Justin Rector, Chance Aubrey
Oct 23, 2021 -

Indy Honda responded

Hi, Thank you for bringing your recent sales visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, David Piercefield General Manager (317) 887-0800

October 06, 2021

Getting my crv serviced and decided to look at the Passport, Pascal gave me some information on my trade-in and we were able to come up with a good offer! More

by SHELLYSCOTT1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Aubrey, Pasqual Guillermo
Oct 07, 2021 -

Indy Honda responded

Thank you, Shelly! Here at Indy Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Pasqual, and it was a pleasure having you at the dealership. We appreciate your review!

October 04, 2021

Pasqual was very polite when working with me. He made me feel very comfortable too. More

by abbs2897
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasqual Guillermo
Oct 05, 2021 -

Indy Honda responded

Thank you so much for choosing Indy Honda! Congrats on your new purchase, and let Pasqual know if we can be of any more assistance!

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