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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

March 17, 2021

Always helpful, friendly and knowledgeable. We have always been pleased with their service. Will go nowhere else! Trust the service department to give us great service. Will definitely go there for o More

by RLAMEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Mar 18, 2021 -

Indy Honda responded

Thank you for taking the time to share your excellent experience with Kevin, Jeff, Jim, and Heather in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Indy Honda.

March 15, 2021

I like the car, the salesman worked with me to get my price and the wheels changed. I didn’t like the high pressure business managers extended warranty sale. There’s always a catch to those extended warr More

by KENSTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Brady statement “you’re a fool not to do the extended warranty. , Adrian Rising-Moore, Justin Schoettle
Mar 16, 2021 -

Indy Honda responded

Thank you for the great review! We are happy to see that you like your new car and you got a great deal. We will share your feedback with our management team in regards to the Finance Department. Congratulations on your purchase; Indy Honda hopes to work with you again.

March 14, 2021

I had my CR-V in for a recent software update to the touch screen. It took longer than expected but Nick was very apologetic. Things happen but handling the situation like he did really made the diffe More

by TH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Goodrich, Jeff McNeeley
Mar 15, 2021 -

Indy Honda responded

Thank you for the five stars! We are more than thrilled to hear you were treated with the best customer service upon your visit. We appreciate you taking the time to mention Nick and Jeff; we will be sure to pass along your kind comments to them. Thank you for entrusting our Service Department with the care of your Honda CR-V. Please come back and see us at Indy Honda anytime!

March 13, 2021

A number of weeks ago I visited this dealership to have a key programed. A customer service woman gave me directions on where to go in the building. It turned out to be an area where I didn't belong. Bein More

by Richard
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Nowling
Mar 16, 2021 -

Indy Honda responded

Richard, Thank you for stopping by Indy Honda to get your key programmed. I would appreciate the opportunity to learn more about your impression and the level of customer service received. Please reach out to me at your earliest convenience to discuss this. David Piercefield General Manager (317) 887-0800

March 10, 2021

Pamu is more than efficient: he creates an experience which is customer focused. He listens to the customer and works to address needs. I was impressed with his aptitude on both the vehicle and the pap More

by SALYERS5725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Piercy, Ryan Piercy, Pamu Mand
Mar 11, 2021 -

Indy Honda responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2021

Employees are very polite and professional. Only complaint would be every time we have our 2017 Pilot oil change theres always residual oil and fluid that shows up in our garage. More

by ESIMUNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Mar 11, 2021 -

Indy Honda responded

Thank you for the wonderful review! We are happy to learn that our team is personable and professional. We will pass along your comment about the oil changes to our management team; we hope to provide you with five-star service in the future.

March 10, 2021

Kevin McDaniel is always a joy to work with, he is very friendly and knowledgeable and a true asset to the company. He makes sure to answer all my questions and makes me feel comfortable bringing my CRV More

by JOURNEYCRAZED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 11, 2021 -

Indy Honda responded

Thank you for your kind words for Kevin! We can't wait to share them with him and we are pleased to learn that his consummate service has made a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

March 09, 2021

I always get exceptional service at Indy Honda. I highly recommend it to everyone no matter what your service needs may be. They will always greet you with a smile and you will be in an out of there under t More

by jenncoll2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Mar 10, 2021 -

Indy Honda responded

Thank you for the positive review and rating! We are happy to know that you always receive exceptional service at Indy Honda, and we appreciate you recommending us!

March 06, 2021

Corey did great, helped me with all my needs, will recommend. He got me the car that I wanted with the features I asked for and worked with me on price. More

by JOSETTE.N.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey M
Mar 07, 2021 -

Indy Honda responded

Thank you for that great review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

March 06, 2021

Always friendly and knowledgeable and helpful😊 Bringing my car in for repairs or just to ask questions, someone is willing to help to find the answers or fix the problem. More

by Mydadlovedcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 07, 2021 -

Indy Honda responded

Hello, While I'm pleased to see that your overall experience at Indy Honda was a positive one, I would appreciate the chance to speak with you about your low rating. Was there something, in particular, that did not meet your expectations? We are always looking for ways to better our service and I hope to learn more from you. Please consider reaching out when you have a moment. Thank you, David Piercefield General Manager (317) 887-0800

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