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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

October 26, 2020

Kevin got me in quickly and was kind and professional. He also recognized I worked at the Honda factory and got my discount for being a Honda employee. Thank you. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 27, 2020 -

Indy Honda responded

Mike, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2020

KEVIN WAS GREAT AND CAR WAS READY ON TIME AND HE ALSO CALLED BEFORE ANY WORK WAS DONE TO GET MY PERMISSION OF WORK TO BE COMPLETED More

by JASPER7429
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 25, 2020 -

Indy Honda responded

Thank you for the great review! We will be sure to thank Kevin for providing you with excellent service. We look forward to working with you again!

October 25, 2020

I was disappointed that there was dirt/grease on the hood of the car and. Around the door handle. My car has always been clean when returned. More

by kaschuldt7729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon
Oct 25, 2020 -

Indy Honda responded

Hello, I am troubled to learn that your recent service experience did not meet our usual standards. Please reach out to me so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

Oct 25, 2020 -

kaschuldt7729 responded

I’ve already expressed my disappointment twice. My car was brought back to me with dirt/grease on the hood and door handle.

October 25, 2020

Excellent service and car was ready earlier than expected. Also had excellent driver to take me to and from work. All were prompt and everything was ready well before promised time. More

by HPENSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 25, 2020 -

Indy Honda responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

October 23, 2020

My recall wasn’t finished and my lights turned back on after I left the work wasn’t done like it was supposed to be More

by MARQUARDT.LOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff McNeeley
Oct 23, 2020 -

Indy Honda responded

Hello, I am concerned to learn about your disappointment regarding your recall. Your feedback is important to us and I would appreciate the chance to address your concerns. Please reach out to me at your own convenience. Thank you. Best, David Piercefield General Manager (317) 887-0800

October 23, 2020

Kevin was a great help and listened to my problems with what I considered an extraordinarily rough ride for my 2012 Honda Civic. He was very patient and explained that my civic was eight years old, that i More

by STAFFORD_NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 24, 2020 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We value your opinion and are glad to see that you had a five-star experience with us. Should you need any further assistance, please don't hesitate to reach out to us.

October 23, 2020

The recommendation is a yes, but. I dropped my 2012 CR-V off Wednesday morning for a scheduled 100K mile service. They promised to have it done by 5:00pm. At 5:00pm the service advisor called and said they More

by S.MOJONNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Landis, Jacob Wade
Oct 24, 2020 -

Indy Honda responded

​Hello, ​ Thank you for taking the time to write a review. While I appreciate your recommendation, I am concerned to learn that your experience with us was less than top notch! We take our customers' feedback seriously and would appreciate the opportunity to learn more about your concerns regarding the timeliness of the service you received. Please reach out to me at your own convenience! ​ ​Thank you! ​David Piercefield General Manager (317) 887-0800

October 23, 2020

They greet me before I'm out of my car. They know my name. They keep me posted on service. And they treat me like family. It's the kind of service that will keep me as a long term customer. Why would I More

by JIMPAGE985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 24, 2020 -

Indy Honda responded

Thank you so much for this feedback for our team. We appreciate your business and look forward to building this life long customer relationship with you!

October 22, 2020

Brought in the Odyssey for a recall. The communication with the dealership was great making sure we knew when our appointment was and if we needed to change anything. The recall was fixed in the scheduled More

by DAUGHERTY.CRAIG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 22, 2020 -

Indy Honda responded

Hi Craig, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service, and we look forward to taking care of all of your auto needs in the future.

October 22, 2020

I came in for a routine oil change and checkup. As usual, the service was prompt. Jeff and everyone I encountered was friendly and helpful. More

by KIT.CLOUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 22, 2020 -

Indy Honda responded

Thank you for taking the time to leave a review! We will be sure to thank Jeff and the rest of our team for you! Have a great day!

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