Back

Indy Honda

Indianapolis, IN

4.2
2,149 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

Directions

By Type

2,149 Reviews of Indy Honda

October 27, 2020

Always the best service at Indy Honda. They keep me updated throughout my visit. Everyone is very professional and helpful. I live across town, but since I've always had a good experience I bring the c More

by STERRY510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 28, 2020 -

Indy Honda responded

Thank you for the 5-star rating and great review! We are happy to know that you are always provided with the best service and to know that our team is attentive, professional, and helpful during your visits! We value your business and we hope that you will continue to choose us as your dealership!

October 26, 2020

Great experience. Pamu was first-class and efficient. I would certainly recommend him and this dealer to my family and friends. Thanks for taking care of us. More

by BTEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Jason Nowling, Pamu Mand
Oct 26, 2020 -

Indy Honda responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

October 26, 2020

Jeff was so helpful. We needed new tires. He made sure to get some choices for us, depending on what type of driving we do. He got us in and out as quickly as possible as well! More

by A.HARBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 26, 2020 -

Indy Honda responded

We're super happy to see your wonderful experience working with Jeff. We strive for a high level of customer satisfaction in all aspects of our dealership and want to deliver a great experience to all of our valued customers. Thank you for sharing!

October 26, 2020

Kevin got me in quickly and was kind and professional. He also recognized I worked at the Honda factory and got my discount for being a Honda employee. Thank you. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 27, 2020 -

Indy Honda responded

Mike, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2020

KEVIN WAS GREAT AND CAR WAS READY ON TIME AND HE ALSO CALLED BEFORE ANY WORK WAS DONE TO GET MY PERMISSION OF WORK TO BE COMPLETED More

by JASPER7429
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 25, 2020 -

Indy Honda responded

Thank you for the great review! We will be sure to thank Kevin for providing you with excellent service. We look forward to working with you again!

October 25, 2020

I was disappointed that there was dirt/grease on the hood of the car and. Around the door handle. My car has always been clean when returned. More

by kaschuldt7729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon
Oct 25, 2020 -

Indy Honda responded

Hello, I am troubled to learn that your recent service experience did not meet our usual standards. Please reach out to me so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

Oct 25, 2020 -

kaschuldt7729 responded

I’ve already expressed my disappointment twice. My car was brought back to me with dirt/grease on the hood and door handle.

October 25, 2020

Excellent service and car was ready earlier than expected. Also had excellent driver to take me to and from work. All were prompt and everything was ready well before promised time. More

by HPENSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 25, 2020 -

Indy Honda responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

October 23, 2020

My recall wasn’t finished and my lights turned back on after I left the work wasn’t done like it was supposed to be More

by MARQUARDT.LOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff McNeeley
Oct 23, 2020 -

Indy Honda responded

Hello, I am concerned to learn about your disappointment regarding your recall. Your feedback is important to us and I would appreciate the chance to address your concerns. Please reach out to me at your own convenience. Thank you. Best, David Piercefield General Manager (317) 887-0800

October 23, 2020

Kevin was a great help and listened to my problems with what I considered an extraordinarily rough ride for my 2012 Honda Civic. He was very patient and explained that my civic was eight years old, that i More

by STAFFORD_NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 24, 2020 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We value your opinion and are glad to see that you had a five-star experience with us. Should you need any further assistance, please don't hesitate to reach out to us.

October 23, 2020

The recommendation is a yes, but. I dropped my 2012 CR-V off Wednesday morning for a scheduled 100K mile service. They promised to have it done by 5:00pm. At 5:00pm the service advisor called and said they More

by S.MOJONNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Landis, Jacob Wade
Oct 24, 2020 -

Indy Honda responded

​Hello, ​ Thank you for taking the time to write a review. While I appreciate your recommendation, I am concerned to learn that your experience with us was less than top notch! We take our customers' feedback seriously and would appreciate the opportunity to learn more about your concerns regarding the timeliness of the service you received. Please reach out to me at your own convenience! ​ ​Thank you! ​David Piercefield General Manager (317) 887-0800

...
74
...