Indy Honda

First person I talked to in service told me all responsibility was on me to pay to have my car towed there and that they wouldn’t provide me with a loaner car while mine was being fixed. I had to g responsibility was on me to pay to have my car towed there and that they wouldn’t provide me with a loaner car while mine was being fixed. I had to get the manager involved who quickly pulled up that I have roadside assistance and that everything’s under warranty and covered. I was happy with tha, and then the guy handling my service had absolutely no customer service skills and was even rude at times. I finally got an explanation of what happened (likely the service tech that did my oil change there a week ago just didn’t put the coolant hose back on correctly and it popped off.) II was satisfied with the end results until I realized that one of the service techs put dirty fingerprints all over the top of my car on the interior roof. I have pictures.... they left it a nasty mess! More

Jadon did a great job in helping me thru getting my car serviced. I was really pleased with the service and definitely would be returning for future service needs. serviced. I was really pleased with the service and definitely would be returning for future service needs. More

Dealership provided anxwers to questions, provided facts about various models. Provided very easy traansition from one model Honda to another model Honda. Worked with knowledgeable sales associate. about various models. Provided very easy traansition from one model Honda to another model Honda. Worked with knowledgeable sales associate. More

Had an overall great experience with the sales staff. Despite being busy and short staffed they were very attentive and helpful. Definitely would recommend this dealership to others. Despite being busy and short staffed they were very attentive and helpful. Definitely would recommend this dealership to others. More

It's always a pleasant experience dealing w/Honda personnel. My Service Rep, Kevin, was very attentive to the reason (potential leak) for me brining in my Honda to be checked and shared the go-forwa personnel. My Service Rep, Kevin, was very attentive to the reason (potential leak) for me brining in my Honda to be checked and shared the go-forward plan with me. More

Enjoyable experience. Process was quick and easy. Honest, friendly, and competitively priced are a few ways I would describe the team at Indy Honda. Thank you! Honest, friendly, and competitively priced are a few ways I would describe the team at Indy Honda. Thank you! More

Low tire pressure warning one day after service visit. Tire pressures adjusted during service visit. Pressures were set too low. Other tan that it was expensive but good. Tire pressures adjusted during service visit. Pressures were set too low. Other tan that it was expensive but good. More

Got me right in and performed 2 recalls and normal service in a timely manor.I will be coming back for all my service needs in the future. service in a timely manor.I will be coming back for all my service needs in the future. More

Great service even though I did not have an appointment!!!The service department has always been great to deal with. I highly recommend the service department. appointment!!!The service department has always been great to deal with. I highly recommend the service department. More

They were very helpful in answering questions and helped me resolve the issue. As quickly as possible. They were professional at all times Every one wore their mask me resolve the issue. As quickly as possible. They were professional at all times Every one wore their mask More