
Indy Wholesale Direct
Carmel, IN
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I looked for a Mini Cooper S convertible with a manual transmission within 500 miles and found Indy Wholesale Direct. I’m glad I did. The dealership was almost a 6 hour drive, so Tonya did some preliminar transmission within 500 miles and found Indy Wholesale Direct. I’m glad I did. The dealership was almost a 6 hour drive, so Tonya did some preliminary trade-in negotiations over text and email. They also thoroughly checked over the vehicle and replaced the radio and clutch with OEM parts, even after I had already given them a down payment. No change in price. Tonya and Gordon communicated with me regularly during the process and once I got there to pick it up, Jason did a good job onsite. The transaction was quick and easy. I would definitely do business with IWD again. More
We drove to the north side to see a MINI Cooper, the pictures looked great. When we arrived the MINI looked like it needed some work, the windshield was cracked, all 4 wheels were suffering from curb ra pictures looked great. When we arrived the MINI looked like it needed some work, the windshield was cracked, all 4 wheels were suffering from curb rash, there was a bad keying scratch on one side. It looked so bad we didn’t even look inside. A week later we went back to see if the car had been taken care of, this time we drove it and liked it. Gordon was our salesperson. He assured us the wheels and the large scratch would be taken care of if we gave them a few days. About a week later the MINI was done. All had been addressed and the car looked great. Will was our finance person, we signed up for an extended warranty, we weren’t sure we wanted it, so over the weekend we canceled it. They refunded our money within 2 days. WOW, great customer customer service. We also worked with a young man and another older man. I would definitely do business with them again More
I love the service I had today. Very quick and efficient. I like how friendly he staff was and how clean the area was especially during COVID-19. Great Job. I like how friendly he staff was and how clean the area was especially during COVID-19. Great Job. More
Excellent Every thing they told me they can do got done. Sometimes buying a new car can get a lil stressful. Not hear thanks. Gordon & John pretty sure ill be s Every thing they told me they can do got done. Sometimes buying a new car can get a lil stressful. Not hear thanks. Gordon & John pretty sure ill be seeing y’all soon. More
Great experience. Everyone was extremely friendly and easy to work with. They were so helpful with financing and answering questions. I would definitely buy through them again! easy to work with. They were so helpful with financing and answering questions. I would definitely buy through them again! More
Awesome Dealer With Fabulous Customer Service! I cannot say enough about Indy Wholesale Direct and how great they treat their customers. I had a wonderful purchasing experience with them. I highly I cannot say enough about Indy Wholesale Direct and how great they treat their customers. I had a wonderful purchasing experience with them. I highly recommend this dealer. I would like to thank Tonya (for answering unlimited questions), Jason (for a perfect test drive) John (Mr. quick in finance on moving me on my way with the car) - And, A Super Great Guy is Gordon Barnes that gave me a great deal. You Definitely Rock Indy Wholesale Direct! Jeff Owens - Fortville, Indiana More
The service was quite good. I would recommend them to my friends. However, we discovered the left brake light was not working upon arriving at our home. friends. However, we discovered the left brake light was not working upon arriving at our home. More
Easy to work with no pressure laid back approach John in Easy to work with no pressure laid back approach John in the finance department is the best ever Had just what we have been looking for Easy to work with no pressure laid back approach John in the finance department is the best ever Had just what we have been looking for More