Infiniti of Smithtown

Paul Matriciano was wonderful to work with in leasing my second Q50. He was extremely patient over the 8-week period that we worked together. He did everything he could to get me the best deal possible. Bec second Q50. He was extremely patient over the 8-week period that we worked together. He did everything he could to get me the best deal possible. Because of him and his diligence, I am still an Infiniti Customer. Hoping in 39 months to be working with him again. He is an incredible asset to your organization . More

Great experience My thanks to Vinny Q for making buying a car a so easy. Every question was answered and vinny took his time to answer all of my questions. Before driv My thanks to Vinny Q for making buying a car a so easy. Every question was answered and vinny took his time to answer all of my questions. Before driving home vinny made sure i knew everything about this car. Job well done More

Buying our QX50 Just a few lines to thank you for a great buying experience. Vinny Q was great. He took his time to explain everything and answer all our questions. D Just a few lines to thank you for a great buying experience. Vinny Q was great. He took his time to explain everything and answer all our questions. Darlene took care of the financing and was a pleasure. Thank you both again and Happy Holidays. Tom and Alice Cortese More

Great experience - see Vinny Q Went to Competition Infiniti looking for a pre owned vehicle. Vinny Q showed us a few vehicles. We found a vehicle we liked but it had some curb rash Went to Competition Infiniti looking for a pre owned vehicle. Vinny Q showed us a few vehicles. We found a vehicle we liked but it had some curb rash on wheels. Vinny had this taken care in 1 day and had some minor paint chip fixed also. Everything went smoothly and we are happily enjoying our Infinity. Thanks Vinny! Linda & Fred M. More

Tire Nightmare Today started off as usual but quickly turned negatively. My wife called to tell me her car was showing that she had a flat. Our 2019 Infinity with 30 Today started off as usual but quickly turned negatively. My wife called to tell me her car was showing that she had a flat. Our 2019 Infinity with 3000 miles needed tire service. I told her to drive home and I would take care of it. After checking the car , it was obvious that the driver side rear tire was the one in question. The car has run flat tires so we were able to drive it to the repair shop. I'm not going to mention the name of the local tire center that I went to but after an hour and a half wait they finally brought the car into the shop. Before the car was even on the lift I was told that the tire needed to be replaced and they don't have it in stock. When I first got there the first thing I told the gentleman at the reception desk was please don't let me wait an hour or so only to be told that I need a new tire that you don't have in stock. He immediately went outside and returned telling me that I had nothing to be concerned about. After expressing my displeasure, I told him to take my car out of the shop so I could leave. Now to Competition Infiniti. I show up at 3:30 in the afternoon and I'm not in a good mood. I was greeted by Chris Capobianco and he turned my whole day around. Told me to have a cup of coffee and he will get my car right in to diagnose the problem. 35 minutes later I'm on the road with a REPAIRED flat tire and NO CHARGE for the service. Chris is a gentleman and I will tell anyone who will listen about this experience. More

Just leased a Q50 from Vanessa Caruso. She is wonderful. Professional and knowledgeable. A great asset to the Inifiniti team! It's my 3rd Infiniti! Professional and knowledgeable. A great asset to the Inifiniti team! It's my 3rd Infiniti! More

Thank you for you professionalism and respect! Thank you Chris Aleman for being personable, kind and respectful during my appointment at Infinity. You are an asset to the company! Thank you for k Thank you Chris Aleman for being personable, kind and respectful during my appointment at Infinity. You are an asset to the company! Thank you for keeping me up to date with the work being done, and for being concerned with my comfort during the stay. It was actually a pleasure to be there. More

Ashley Kelly was excellent. Her knowledge, attention to detail, personality, empathy towards her customer makes her a valuable asset for Infiniti. I will recommend her. detail, personality, empathy towards her customer makes her a valuable asset for Infiniti. I will recommend her. More

Had my QX60 serviced this past weekend and Damian Perrichon was as friendly and helpful as can be! He got us in and out in under an hour!!! Perrichon was as friendly and helpful as can be! He got us in and out in under an hour!!! More

I recently leased my beautiful 2019 Q50 from competition infinity in st. James. I couldn’t of been happier with the whole experience, especially because of the sales consultant Vanessa Caruso. She made the infinity in st. James. I couldn’t of been happier with the whole experience, especially because of the sales consultant Vanessa Caruso. She made the whole process simple, easy, and fun. She was extremely knowledgeable and knew everything about the vehicles Infiniti had to offer. I would recommend to my family, friends or anyone who is interested in looking into a new vehicle to go down to competition Infiniti of st. James and ask for Vanessa Caruso. Because I know I will most definitely once again. Thanks Vanessa More