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Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

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795 Reviews of Infiniti of Smithtown

November 12, 2019

I brought my new car in to be checked for a shimmy. Chris Capobianco was amazing. Thank You!! Vanessa thank you for helping with my questions regarding wireless connection Cordell thank you. You are More

by Teamu320
Recommend Dealer
Yes
Employees Worked With
Cordell Gordon, Vanessa Caruso, Chris Capobianco, Lynn Murphy
Nov 13, 2019 -

Infiniti of Smithtown responded

Thank you so much for your positive review! We are so pleased that our team could provide you with the quality assistance that you so much deserve. Please drive safely, and don't hesitate to let us know how we may serve you again in the future.

November 12, 2019

I recently took my Q60 Redsport to Competition Infiniti for an oil change and front brake/rotor replacement. I was placed in a loaner for the weekend and promised my car would be ready first thing Monday m More

by CBenjamin130
Recommend Dealer
Yes
Employees Worked With
Damien Perrichon
Nov 13, 2019 -

Infiniti of Smithtown responded

Thank you so much for your positive review! Offering seamless and efficient experiences is our goal, and we are thrilled that our efforts met your satisfaction. We are so glad that we had the opportunity to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future.

November 08, 2019

Emergency Service Indeed emergency service,which was provided in excellent way I needed a new car battery The service was explained to me and Was given choices More

by basil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gasparro, Bobby Gould
Nov 08, 2019 -

Infiniti of Smithtown responded

Thank you for taking your time to leave us this 5-star review! We are so glad that we could get you and get your vehicle emergency swiftly resolved. If there is anything more that our team may help you with, please don't hesitate to give us a call. We wish you the safest of travels until we meet again.

November 08, 2019

I recently chose the Competition Infiniti service department to preform my NYS inspection and oil change. Chris Aleman provided superior customer service, my vehicle was ready when he had estimated i More

by James G
Recommend Dealer
Yes
Employees Worked With
Chris Aleman
Nov 08, 2019 -

Infiniti of Smithtown responded

James, We appreciate you choosing to work with us at Competition Infiniti, and we are overjoyed that our service met your satisfaction. We thank you for leaving us this 5-star review, and we hope to work with you again the next time your vehicle is ready for service.

November 06, 2019

Service is tops at Competition Infiniti! As soon as I pulled into the service area I was greeted by my service advisor Bobby Gould. He is a professional and made me feel very welcome. We went More

by Bruce Levine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Gould, Robert Hoffman
Nov 08, 2019 -

Infiniti of Smithtown responded

Bruce, We are so pleased that we had the opportunity to work with you again, and we are thrilled that Bobby could get your vehicle taken care of- with great quality and efficiency. Your safety and satisfaction are our priorities, and we will be sure provide you and your vehicle with our best care in the future.

November 06, 2019

I had my car serviced at competition infinity and was pleasantly surprised by the experience,Damien Perrichon was courteous and professional throughout the visit,I live in Montauk so it’s a fair distance More

by Mickjo
Recommend Dealer
Yes
Employees Worked With
Damien perrichon
Nov 06, 2019 -

Infiniti of Smithtown responded

Thank you so much for your 5-star review! We are so appreciative of your willingness to go the extra mile to work with us, and we are thrilled that Damian could make the distance worth the travel. Providing quality experiences is what we aim for, and we hope that you think of us again the next time you are in need of automotive service.

November 03, 2019

Everyone is shocked when they hear that I bring my car to a dealer for servicing. And yes, I’m paying more. But you can’t put a price on trust. And the local garage doesn’t provide a free loaner car for as l More

by M35x
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Nov 04, 2019 -

Infiniti of Smithtown responded

Thank you so much for your amazing review! Providing quality and reliable service is so important to us, and we are pleased that our work has earned your confidence. It is our goal to make car-servicing as seamless as possible for each of our guests, and we will be sure to continue doing just that in the future.

November 03, 2019

Wonderful experience... so thankful to Adam Hernandez for a wonderful sales experience. First time leasing an Infiniti, Adam was so available and helpful in answering all our questions, and getting the deal More

by ChayaB
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez
Nov 04, 2019 -

Infiniti of Smithtown responded

Chaya, We couldn't be more pleased to have been able to assist you with this special purchase, and to know that you have been loving your first Infiniti! If you have any further questions or concerns, please be sure to let us know. We warmly congratulate you on your new QX60!

October 31, 2019

The service representative Damian was great, as well as the service. This was my first service experience at this dealership and I was very satisfied the whole experience, Thanks!!! More

by Hammer
Recommend Dealer
Yes
Employees Worked With
Damian Perrichon
Oct 31, 2019 -

Infiniti of Smithtown responded

Thank you so much for leaving Damian this 5-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that our service met your satisfaction! Your safety is our utmost priority, and we hope to continue serving you and your automotive needs in the future.

October 31, 2019

My salesman is Brandon Russel. I leased a 2020 Qx60. This is my first infinity and experience with this dealership. Overall a very pleasant visit. More

by Tjero35
Recommend Dealer
Yes
Employees Worked With
Brandon Russell, Vincent Trapani
Nov 04, 2019 -

Infiniti of Smithtown responded

Congratulations on your first Infiniti! We are so glad that we had the opportunity to work with you, and we are thrilled that we could make this special buying process a 5-star experience. We can't wait for you to enjoy your new QX60, and we hope to hear from you again when the time comes for your first service.

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