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Ingersoll Auto of Danbury - Service Center

Danbury, CT

4.4
52 Reviews

52 Reviews of Ingersoll Auto of Danbury - Service Center

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January 09, 2022

Clean, safe and friendly customer service Wait time was Clean, safe and friendly customer service Wait time was good coffee always hot to taste More

by mhl67chevelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
December 06, 2021

Always a pleasant experience. Their service and desire for a satisfied customer are hard to beat. More

by pager013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman
October 15, 2021

Very Poor communication. I had to call a few times a day in order to get a hold of anyone who knew anything about my car. they would tell they would call me back but never did. Plus they had my car for over More

by Mr.B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Todd, Tom Oliva
Oct 16, 2021 -

Ingersoll Auto of Danbury responded

Mr. B - We want to learn more about your experience. Unfortunately, no one on our Service Team is familiar with these circumstances, and Tom Oliva is a Sales Manager - not a person that would interact with a service guest - and is also not familiar with this situation. Please do call Tom Oliva at 203-730-5766 so you can tell us more about these concerns.

August 07, 2021

Outstanding service. As a former Parts and Service Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to co More

by ledshamlittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
June 16, 2021

They were able to find the source of my problem, let me know what it was, plus it was pleasant and comfortable experience thank you. More

by MichaelWright324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
December 04, 2020

Chris Brown was totally awesome in handling my tires deal extremely professional and delivered with the care that went far beyond expectations. And Kaj in service was also very personable and knowledgeable. More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown and his partner, Kaj, Tom Oliva
February 27, 2020

Great Service but unnecessary GM repaids3 1st off, Ingersol of Danbury Connecticut is a great dealership and in my case went to extremes to help me. I own a 2017 Chev Express 4500 w a utility More

by 159WASNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
April 26, 2019

Service department is outstanding. Did not buy my Corvette Z06 there but went there for service, now for 3 years. Superb. They really are knowledgable and work hard to make the customer More

by Peter Welch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert Hoover
May 07, 2018

Polite and fast The Ingersoll Service Center is excellent. Highly professional, polite and efficient. The waiting area is comfortable as well if you choose to wait. H More

by Dan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
January 16, 2018

Great service like always, Ashley was very helpful and knowledgeable about the service of my vehicle. I’ll be back soon whit my other car for service. Thank You More

by LeeVF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Fowler (209)
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