Ingersoll Auto of Danbury - Service Center
Danbury, CT
52 Reviews of Ingersoll Auto of Danbury - Service Center
Clean, safe and friendly customer service Wait time was Clean, safe and friendly customer service Wait time was good coffee always hot to taste Clean, safe and friendly customer service Wait time was good coffee always hot to taste More
Very Poor communication. I had to call a few times a day in order to get a hold of anyone who knew anything about my car. they would tell they would call me back but never did. Plus they had my car for over in order to get a hold of anyone who knew anything about my car. they would tell they would call me back but never did. Plus they had my car for over 3 WEEKS!! not happy. More
Outstanding service. As a former Parts and Service Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to co Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to complain. No need to here. In fact based on my experience I would bet on these guys as #1 as well. More
Chris Brown was totally awesome in handling my tires deal extremely professional and delivered with the care that went far beyond expectations. And Kaj in service was also very personable and knowledgeable. extremely professional and delivered with the care that went far beyond expectations. And Kaj in service was also very personable and knowledgeable. Whomever hired them gets five stars I have always had great experiences with everyone in your employment a raise in pay would be great More
Great Service but unnecessary GM repaids3 1st off, Ingersol of Danbury Connecticut is a great dealership and in my case went to extremes to help me. I own a 2017 Chev Express 4500 w a utility 1st off, Ingersol of Danbury Connecticut is a great dealership and in my case went to extremes to help me. I own a 2017 Chev Express 4500 w a utility body on it. I didnot buy it there but they have been taking care of it for me. This van is on the road 5 - 7 days a week especially in the winter. A few weeks ago i noticed a noise coming from the rear end. They got me right in and checked it out. Not good news. The van has 66k miles on it and the rear differential needs over $3,000.00 of parts and labor. I couldn't believe it. I purchased this extra heavy truck so i would have issues like this. Mind you i had it weighed and im under the recommended GVWR 2000lbs. These differentials should last the life of the vehicle. I guess Chevrolet is having issues with making a quality long lasting HD product. I hope they made a better differential for the new HD trucks they have now. Now back to Ingersol. They made some calls, sent some emails and Chevrolet is covering 50% of the repairs. (Should be $0) Thank You Ingersol. Shame on Chevrolet for poor product performance. I purchase a new work truck every 3-4 years i dont think the next one will be a Chevy. Thanks Again for your efforts Ingersol. Bill Smith More
Service department is outstanding. Did not buy my Corvette Z06 there but went there for service, now for 3 years. Superb. They really are knowledgable and work hard to make the customer Did not buy my Corvette Z06 there but went there for service, now for 3 years. Superb. They really are knowledgable and work hard to make the customer happy. Accommodating for appointments, loaners, polite and determined to please. Technically excellent for my high performance car. Would not get it serviced anywhere else. More
Polite and fast The Ingersoll Service Center is excellent. Highly professional, polite and efficient. The waiting area is comfortable as well if you choose to wait. H The Ingersoll Service Center is excellent. Highly professional, polite and efficient. The waiting area is comfortable as well if you choose to wait. Highly recommended. More
Great service like always, Ashley was very helpful and knowledgeable about the service of my vehicle. I’ll be back soon whit my other car for service. Thank You like always, Ashley was very helpful and knowledgeable about the service of my vehicle. I’ll be back soon whit my other car for service. Thank You More