Ingersoll Auto of Pawling

Not looking to settle I went to ingersoll of Pawling looking to by a new Camaro after taking a car for a test drive I sat down with Jim and I explained what I was looking f I went to ingersoll of Pawling looking to by a new Camaro after taking a car for a test drive I sat down with Jim and I explained what I was looking for, now they didn't have the car I was looking for but told me they located a few and said they could have 1 in a few days at which point they requested a $1000 deposit which I had no problem doing. The following day I was called by a manager saying they couldn't get the car I wanted cause 1 of the cars was sold and the other was being used as a demo again not a problem I can understand that but then the sales manager keeps pushing me to other options and colors that I didn't really want. After getting off the phone I went on autotrader and punched in what I was looking for and it came up immediately the following day I contacted the salesman Jim and explained to him I found the car at another dealer and I was going with them instead and I asked for my $1000 deposit check at which point I was told was already deposited????? Hang on let me get this straight you took the check and put it in your bank without having the car enroute to your dealership and not even sure if you can even get me the car? I explained to Jim how I found the car and the first thing he says is well we knew it was at that other dealer but they wouldn't release it to us so we didn't tell you, so let me get this straight I was very specific on how I wanted the car and this was the only one available that fit my description and rather than say there is 1 out there but we can't get it they blatantly said they can't find 1. Now I get a dealer wants to make the sale I'm not stupid but if they had said to me if you really want this specific car it's at this other dealer but we would rather you buy something from here I would have had so much respect for them that I would have definitely given them another shot down the road but now I will never step foot in this dealership again!! Not to mention at the time of this post it has been 6 days and I still haven't received my deposit back yet cause I need to wait 7-10 days for the check to clear but they didn't need to wait to deposit it before having a car for me?? Sounds a bit ironic! Thanks Craig G More

The Dealership and Staff On April 22, 2016 I bought a Cadillac from Ingersoll Autol of Pawling with the help of Frank Paolicelli. He answered all of my questions and concerns, On April 22, 2016 I bought a Cadillac from Ingersoll Autol of Pawling with the help of Frank Paolicelli. He answered all of my questions and concerns, went over everything in detail, help me return a car rental in Brewster and even offered to walk my dog while I waited to sign paperwork. This is truly the best experience I had with all the dealerships I purchased cars from which also includes Mercedes and Porsche's. I'd be coming back up from Fl. to purchase another car from them shortly. Thank you Frank and all the staff of Ingersoll Auto of Pawling. More

Fantastic Everyone was great. Dom, Ryan, and Steve were very easy to work with and I would recommend everyone I know to them. Great dealership to buy a car from Everyone was great. Dom, Ryan, and Steve were very easy to work with and I would recommend everyone I know to them. Great dealership to buy a car from More

Best buying experience! I had been looking for a particular vehicle for a couple months and had visited many dealerships with no results. Ingersoll of Pawling posted a vehicl I had been looking for a particular vehicle for a couple months and had visited many dealerships with no results. Ingersoll of Pawling posted a vehicle online with no pictures but described exactly what I had been looking for. Within 10 minutes of sending an email I heard back from Nellie that they had just got the vehicle in and she would be happy to take some pictures to send me since the "professional" pictures wouldn't be ready in for a couple days. Within and hour of my first email I had received 12 pictures of the vehicle. I decided to make the 75 minute drive from CT the next day. Nellie had set up an appointment with a sales associate Frank Paolicelli. He took the time to explain all of the features of the vehicle and took us for a test drive. Franks 29 years in the business showed and he was a pleasure to speak with. No pressure or being rushed through. Next I met with the sales Manager Ryan Goldstein and he put their best deal on the table and within an hour of visiting we had a deal! The pickup was just as smooth, the finance director had me in and out with 30 minutes and was off to my new vehicle with Frank to go over anything and make sure everything was setup. Frank gathered the sales team to come out and congratulate me on my purchase and I was on my way. Everyone one was extremely professional and courteous and it was the most pleasurable buying experience I've had. Thanks again Ingersoll of Pawling (Nellie, Frank and Ryan)! Great job! Joe Bristol, CT More

We visited many dealerships trying to find the car a wanted. The other dealership pushed cars i didn't want or could not afford. M&S of Pawling listened. They did not call me with cars i didn't want or wanted. The other dealership pushed cars i didn't want or could not afford. M&S of Pawling listened. They did not call me with cars i didn't want or try high pressured sales tactics. M&S of Pawling is the Best Dealership!! Jeff Townson is amazing! More